920-0917 Ishikawa, Kanazawa, Shimotsutsumicho 1-1, Japan
#24 of 114 hotels in Kanazawa
Guests' ChoiceBased on 422 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.7
Facilities
9.3
Staff
9.1
Value for money
8.9
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
William
New ZealandNothing - everything was fantastic
Beautiful and authentic rooms, very aesthetic and great to experience more of an Onsen style hotel. The amenities were fantastic - would definitely recommend including breakfast in your stay, the buffet style options were fantastic and delicious. It's walking distance to everywhere you would want to go around Kanazawa and was a great base to come and go from too.
Stayed in April 2024
Reviewed: 23 April 2024
Gerard
AustraliaThe only small negative is that the room was very small and somewhat stuffy, but convenient to all great tourist spots of Kanazawa.
The property was just terrific overall. The breakfast was sensational and a great selection. The public bath was an added bonus to return to at the end of the day and I would really recommend it. The room was a little small for two people with luggage but very clean and comfortable. The location was very good for all tourists locations and we had a wonderful time in the lovely city of Kanazawa.
Stayed in April 2024
Reviewed: 23 April 2024
A
AustraliaAll Japanese beds have flat pillows but we asked the staff and additional pillows were promptly delivered to the room.
Very good laundry facilities. Clean and stylish hotel. Exceptional breakfast. Great location and was very quite even though there were many guests. Would recommend staying here.
Stayed in April 2024
Reviewed: 15 April 2024
Klaudija
SwitzerlandSmall rooms
The spring bath was great! (Specious) Location great and staff!
Stayed in April 2024
Reviewed: 14 April 2024
Moshe
IsraelIt was kind of strange to have to take off the shoes throughout the hotel
Location, room size very clean.
Stayed in April 2024
Reviewed: 12 April 2024
David
GermanyThe Onsen was very good.
Stayed in April 2024
Reviewed: 11 April 2024
Raul
JapanNothing to mention
The onsen area is amazing and the breakfast was of great value and variety. The food was delicious.
Stayed in April 2024
Reviewed: 10 April 2024
Tommy
CanadaSmall vegetarian option
Onsen, spa, morning breakfast, late ramen.
Stayed in April 2024
Reviewed: 10 April 2024
Aladdin
TurkeyNothing
Super clean and friendly staff
Stayed in April 2024
Reviewed: 8 April 2024
Alon
IsraelNo real window Air condition a bit noisy
Great breakfast, very clean, japanese style decoration
Stayed in April 2024
Reviewed: 8 April 2024
Lena
GermanyThe rooms are a fantastic size for one person. For two persons with luggage it might be a bit tight if you plan on staying longer. The rooms were still very well designed though.
We liked the design elements in the rooms and all throughout the hotel very much. Definitely a step up from a regular Dormy Inn. The location was great, right next to the fish market, plenty of buses. If you are good on foot you can actually walk to all Kanazawa tourist sites. Very happy to have an onsen after a long day of sightseeing. And the free ice cream, yakult, ramen… are always enjoyable at Dormy Inn.
Stayed in April 2024
Reviewed: 5 April 2024
Sam
AustraliaNothing
Modernised Japanese room with tatami mats and nice onsen. Short walk to Castle ruins and Kenroku en garden. About 1 km the all from the station. Overall Super convenient and stones throw from Omachi market. Loved the stay in here in beautiful Kanazawa.
Stayed in April 2024
Reviewed: 4 April 2024
Chau
United StatesExcellent service, wonderful spa and ice cream service. This was the best hotel breakfast we had in Japan by far!!
Stayed in March 2024
Reviewed: 6 March 2024
Florence
AustraliaOur room was small with 2 full-sized luggage but we made it work.
Breakfast was superb with many options! It was a treat to have chawanmushi and tempura for breakfast. The hotel facilities were fantastic, particularly the onsen, laundry room and free Yakult/ice cream.
Stayed in February 2024
Reviewed: 7 February 2024
Gabriel
SpainEverything was perfect
Fantastic onsen and ice cream service. Right next to the local market. Would definitely come back
Stayed in February 2024
Reviewed: 31 January 2024
Marilize
New ZealandLocation not perfect for access to city hub
The sauna and hot baths were superb, and location was good for walking access to castle, gardens and station.
Stayed in January 2024
Reviewed: 26 January 2024
Ml
Australiathere was nothing to dislike about this place.
Love everything about this accommodation: the cleanliness and cultural feel of the stay without shoes, love the Hot Spring and facilities such as the common area with books, free ramen/tea/coffee/ice cream. This common area is a great place to meet up and chat to wind down the day if travelling with groups of friends. Will be looking out for similar accommocations in other areas of Japan in our future visits.
Stayed in January 2024
Reviewed: 24 January 2024
Jeearr
GermanyThe hotel was a bit unusual for Europeans, as it has a Tatami-floor, and one uses hotel clothing. it is very clean and has a comfortable Onsen on the upper floor. it is close to downtown and the Omchio market approx. 20 mins footwalk to the train station. Kanazawa itself is an absolut must for a Japan trip, with its castle, Kenroku-en park, old Geisha and Samurai town all in close footwalk to the hotel.
Stayed in November 2023
Reviewed: 22 January 2024
Veronica
Hong Kongna
the onsen was good, room is cozy, breakfast is excellent, we love kanazawa.
Stayed in December 2023
Reviewed: 18 January 2024
Stella
SingaporeNone
The no foot wear policy in the premises and the hotel is so clean. The complimentary supper provided after 9pm onwards.
Stayed in December 2023
Reviewed: 17 January 2024
Brendan
AustraliaGood hotel on one of the main areas of Kanazawa (with a lot of other hotels). Very comfortable rooms with tatami mats, and a generous selection of traditional breakfast foods in the buffet. Well located to walk to samurai district, gardens etc.
Stayed in January 2024
Reviewed: 8 January 2024
Filippo
Italysmall size room compared to the majesty of the hotel, but not a big deal
incredible onsen, very kind staff, Japanese style room and well furnished although a little small. Includes accessories and a samue (typical house dress). The hotel offers coffee and small snacks at any time.
Stayed in January 2024
Reviewed: 3 January 2024
Christina
AustraliaThe rooms are small for four people
The facilities at this property are amazing, after staying with two children I would suggest this is a better property for couples or adults with older children. The Onsen is amazing as is the breakfast
Stayed in December 2023
Reviewed: 26 December 2023
Liang
United StatesEvery thing in the hotel is perfect.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content