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The family who runs this guest house has thought of everything. Looking for an extension cord so phone can be next to your futon? It’s in the room. Want to heat something up? Microwave on the 4th floor. You can adjust the lighting in the room, there’s extra blankets and I could go on. Everything is clean and cozy, and the family is very friendly. I especially liked the outdoor onsen.

Stayed in April 2024

nothing in particular

the rooms are very spacious. The bath was very good and relaxing

Stayed in March 2024

Beautiful and relaxing ryokan, in a very nice position. Staff was great and the room very nice!

Stayed in February 2024

It’s a 15 minute walk From the station (just need to manage large luggage especially if there’s snow).

Warm, comfortable, clean

Stayed in January 2024

Nothing

Great facilities and extremely helpful and friendly staff.

Stayed in November 2023

No attached bathroom 2km from station. Relatively far for a small town Not value for money Relatively old hotel

Free shuttle service to train station. Breakfast is good. Staff is friendly. Has indoor and outdoor onsen

Stayed in October 2023

The hotel was very nice with lots of traditional features. The room was big and clean. The staff was very helpful and friendly.

Stayed in August 2023

The rooms are throwback to the 80s. Everything about the hotel was very stylish until entering the bedroom where the carpet and bed covers were very old fashioned. The washroom had turquoise basins.

The staff were very friendly. The breakfast was excellent and so was the onsen and the decor was superb..

Stayed in August 2023

Our room didn't end up coming with a shower, and when we arrived we realized the only shower option for us was a communal shower by the onsen. Just something to bear in mind before getting a surprise there!

Staff were extremely helpful. The room was comfortable and overall a very good stay.

Stayed in July 2023

Amazing experience, new savours, very well presented it was excellent.

Stayed in August 2023

The Onsen don't have people to clean, floor a bit slippery

Different options of room settings

Stayed in June 2023

The best staff interaction of our trip. Each time we returned the staff were genuinely interested in ensuring we got the most from their town. Always a smile and little tips on bars, highlights and the quirky side to Kiso Fukushima.

Stayed in June 2023

Traditional Japanese Room is quite dated. Futon cover quite flimsy. Onsen not as nice as expected from photos. Instructions for onsen use could add “ …… after soaking in onsen to shower and rinse off with soap”. I developed rashes immediately after soaking in onsen for ten minutes, and ran off to shower again.

The entrance was grand but the room a little let down. It was to fit 5 futons, spacious but nothing compared to the grandeur at entrance. Love the reception area and lounge area.

Stayed in June 2023

Having the onsen be the only shared bathroom (no shower or bathing in any of the shared toilets) was unexpected and not well communicated on the site. Both of us staying have tattoos and were not planning on using the onsen facilities to avoid any potential issues with tattoos not being welcome (this is also not well advertised) but we were forced to make use of the onsen to shower after a long day hiking. The lack of any private shower facilities at all is not presented clearly enough on the ad. The booked meal is close to 8000 yen. Whilst it was very enjoyable, it was VERY overpriced and the cost was not advertised anywhere that we saw so it came as a surprise when we checked out and saw our bill.

Good size room (Japanese style), tea and coffee facilities downstairs were lovely

Stayed in June 2023

The room I stayed got very warm during the day. There was air conditioning so it wasn’t much of the problem :)

The shared bath was amazing! It was great to soak in warm water after long hike :) Really nice staff and a beautiful building.

Stayed in June 2023

The staff especially Mase were friendly and helpful.

Stayed in May 2023

The room I stayed in was old and tired looking. Probably time for renovation, especially wallpaper and carpet.

A typical old Japanese onsen ryokan. Stayed in the cheapest room which was western style with shared toilet. Toilets were clean with enough amenities. The same goes for the communal bath. There was an air-con, fridge, TV, electric kettle, a small table, towels, and toothbrush set in the room. Yukata was free of charge at the reception area. Staff was polite and spoke English. There was a free tea and coffee self service next to the reception. A decent stay for one night.

Stayed in May 2023

The bath could have been hotter

Very nice lobby, free teas and lovely outdoor bath

Stayed in May 2023

Be aware that it is a bit of a walk from the train with your luggage - although there is a bus option.

The traditional setting and comfortable room were great for our one night stay.

Stayed in May 2023

Nothing

The hotel was clean and cosy and the staff very friendly. They have free shuttle service to the train station in the morning up to 10am. Onsen was spacious. The free drinks at the front of the hotel lobby were yummy.

Stayed in May 2023

Excellent food

Stayed in April 2023

The room is a bit dated as seen in the pictures, but I hated that the bedclothes are not fitted so the whole bed came undone immediately. The duvet with skirt also fell out of the bed, taking the sheets with it. On top of that, the mattress is extremely soft, I felt like I sunk 20cm on it. I rested pretty bad overall.

Onyado Tsutaya is close to a Ryokan regarding service; the staff is super attentive and helpful, the entrance is quite charming and the public bath is nice. I selected the cheapest room but the window faced towards the river, which I consider a plus. Food was good, just a tad under Ryokan quality and flavour, but plentiful. The location is OK, 12min away from the station, but the city is not that big anyways. There are two parking spots in front of the building.

Stayed in April 2023

Expensive ….. same price as a hotel room in the middle of Sydney! Rooms are very dated, both furnishings and bathroom facilities.

Beautiful property with all the facilities we needed and the staff were very helpful and nice (good English skills too). We had dinner at the property which was excellent. I loved the Yakuta for each guest! Our room was very clean and quite spacious. Overall a good experience and I would definitely stay here again.

Stayed in April 2023

The rooms and facilities were very comfortable and clean. Staff were excellent, friendly and could speak English well. There is a free shuttle to the station in the mornings.

Stayed in April 2023