Reviews of ORIENTAL HOTEL 5 stars
650-0034 Hyogo, Kobe, Chuo-ku Kyomachi 25, Japan
#4 of 132 hotels in Kobe
Guests' ChoiceReview score
Based on 202 hotel reviews
9.1Score breakdown
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Cleanliness
9.5
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Comfort
9.5
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Location
9.1
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Facilities
9.4
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Staff
9.3
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Value for money
8.7
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Free WiFi
8.7
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Reviewed: 6 May 2024
Maja
Slovenia59 reviews4 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Executive Twin Room - City View on Higher Floor with Complimentary minibar
- • Stayed 2 nights
Beautiful and spacious room with great view. Attentive staff. Nice bar & restaurants.
Stayed in May 2024
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Reviewed: 28 April 2024
Stephanie
United States1 review10“I would definitely go back again if ever in Kobe.”- • Business trip
- • Group
- • Executive King Room - City View with Complimentary Minibar
- • Stayed 3 nights
I didn't eat the breakfast but a coworker did and said that there weren't many choices for the buffet.
The rooms were amazing and all the location was great. I liked that there was a WIFI speaker in the room and all the bath salts and facial cleansers. Fantastic place with views on both sides of the hotel.
Stayed in April 2024
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Reviewed: 26 April 2024
Fannie
Singapore37 reviews3 helpful votes9.0“We had a lovely stay in Oriental Kobe.”- • Leisure trip
- • Couple
- • Oriental King Room - Harbour Side
- • Stayed 4 nights
- • Submitted via mobile
None.
Good location in a nice area. Friendly staff and nice views from our room.
Stayed in April 2024
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Reviewed: 22 April 2024
Dori
United States1 review10“it was a lovely experience with exceptional service”- • Leisure trip
- • Couple
- • Oriental King Room - Harbour Side
- • Stayed 3 nights
- • Submitted via mobile
beautiful decor, easy access
Stayed in April 2024
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Reviewed: 20 April 2024
Anne
United Kingdom139 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Oriental King Room - Harbour Side
- • Stayed 3 nights
- • Submitted via mobile
It is very luxurious and professionally run hotel. Staff were extremely helpful. Our room was lovely. Breakfast was exceptional. Several leaf teas, fresh smoothies, range of food and drinks available. How hotels used to be run to care for their clients.
Stayed in April 2024
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Reviewed: 17 April 2024
Nancy
United States2 reviews8.0“Lovely hotel. We would stay here again”- • Leisure trip
- • Couple
- • Oriental King Room - Harbour Side
- • Stayed 3 nights
- • Submitted via mobile
Lighting in the room is very dim. It was difficult to put on makeup anywhere in the room.
Beautiful property. Extremely helpful staff.
Stayed in April 2024
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Reviewed: 16 April 2024
Nathan
United States10 reviews9.0“Exceeded My Expectations”- • Leisure trip
- • Couple
- • Oriental King Room - City Side
- • Stayed 1 night
This place exceeded my expectations. This was the most cost-effective place we stayed during our 3 weeks in Japan, but it certainly didn't feel that way. This was nicer than some of the more expensive places we stayed in, honestly.
Stayed in April 2024
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Reviewed: 9 April 2024
Paula
Sweden1 review8.0“Great hotel. Good value for money.”- • Leisure trip
- • Family with young children
- • Oriental Twin Room - Harbour Side
- • Stayed 4 nights
- • Submitted via mobile
The view was not the best (we were on the 11th floor), a lot of buildings surrounding.
The style and the room features. Also the breakfast was great especially compared to other hotels.
Stayed in April 2024
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Reviewed: 15 March 2024
Ian
United Kingdom17 reviews10“Loved the hotel and Kobe and would certainly come back to both places.”- • Leisure trip
- • Couple
- • Deluxe King Corner Room - Harbour Side with Complimentary Minibar
- • Stayed 2 nights
- • Submitted via mobile
At check in the staff were not particularly welcoming.
Beautiful room, spotless and spacious. Loved the complimentary mini bar.
Stayed in March 2024
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Reviewed: 2 February 2024
Pak
Taiwan3 reviews8.0Very good- • Leisure trip
- • Couple
- • Oriental King Room - Harbour Side
- • Stayed 1 night
The electrical outlets are loose.
Stayed in January 2024
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Reviewed: 24 January 2024
David
Switzerland1 review9.0Superb- • Business trip
- • Solo traveller
- • Oriental King Room - City Side
- • Stayed 2 nights
Breakfast was exceptional !
Stayed in December 2023
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Reviewed: 18 January 2024
Dacia
United States2 reviews10“Exceeded our expectations!!!”- • Leisure trip
- • Couple
- • King Suite on Higher Floor with Complimentary Minibar
- • Stayed 1 night
This hotel exceeded our expectations! We loved our stay and will absolutely be booking again in the future. You cant miss their epic restaurant, it was delicious and a must try!
Stayed in January 2024
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Reviewed: 12 January 2024
Jie
Singapore9 reviews9.0“Really comfortable and enjoyable stay”- • Leisure trip
- • Couple
- • Oriental King Room - Harbour Side
- • Stayed 2 nights
- • Submitted via mobile
Room seemed a little dusty (or something about the air made our noses stuffed up)
Room was great and big, and nicely touched up. Everything worked perfectly.
Stayed in January 2024
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Reviewed: 7 January 2024
Samantha
Sweden87 reviews6 helpful votes9.0“Classy hotel in Kobe”- • Leisure trip
- • Couple
- • Oriental Twin Room - Harbour Side
- • Stayed 2 nights
- • Submitted via mobile
There was an unfortunate mix up with our dinner booking, we wanted to have dinner at the grill but got a booking in the restaurant instead. It was still nice but not what we really wanted....
Nice spacious room and a beautiful hotel. The cocktail bar was beautiful and we had some very nice drinks while watching the view over the harbour. Quite central.
Stayed in December 2023
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Reviewed: 2 January 2024
Erenie
Australia18 reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Oriental Twin Room - Harbour Side
- • Stayed 3 nights
Amazing Hotel and Location.
Stayed in December 2023
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Reviewed: 26 December 2023
Sophia
Finland34 reviews8 helpful votes8.0“Beautiful”- • Leisure trip
- • Solo traveller
- • Oriental King Room - City Side
- • Stayed 1 night
- • Submitted via mobile
No English channels on TV
Beautiful hotel and spacious lovely room
Stayed in December 2023
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Reviewed: 23 December 2023
Georg
Germany15 reviews9.0Superb- • Leisure trip
- • Couple
- • Oriental King Room - Harbour Side
- • Stayed 2 nights
- • Submitted via mobile
Breakfast really expensive,
Great hotel with wonderful view from top floor lounge, nice room, staff friendly
Stayed in December 2023
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Reviewed: 15 November 2023
Cianan
Ireland5 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Oriental King Room - City Side
- • Stayed 2 nights
- • Submitted via mobile
Clean, helpful staff, great facilities, big room, centrally located, and they helped us book a restaurant for Kobe Beef. The cocktail bar was nice too.
Stayed in October 2023
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Reviewed: 10 November 2023
Matthew
United Kingdom17 reviews9.0“A lovely hotel in a great location”- • Leisure trip
- • Couple
- • Oriental King Room - Harbour Side
- • Stayed 5 nights
- • Submitted via mobile
Great location, near the harbour and in the exclusive shopping area but still close to Chinatown and Sonnamiya for food and drinks. Very comfortable and clean.
Stayed in November 2023
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Reviewed: 5 November 2023
Mina
Canada12 reviews4 helpful votes9.0“Luxurious hotel, great location, big comfortable room”- • Leisure trip
- • Couple
- • Executive Twin Room - City View on Higher Floor with Complimentary minibar
- • Stayed 2 nights
It was a bit pricey, especially the rooms with the waterfront view, so we opted for the other side. The reception is on the 14th floor and the guest rooms are on the floors below, so coming back to the room after a day out felt a bit impersonal. Also, the breakfast was very, very busy even early (before 7 am), we did not get offered coffee refills probably due to the people waiting.
This is a luxurious hotel in a great location in Kobe (a short walk to the waterfront and Chinatown). The room was one of the biggest we've had on our trip and it was clean and comfortable. We had a very nice view of the hills of Kobe, but I wish we'd had the waterfront facing room to enjoy the night view and lights. If you are on the hills side, you will enjoy live soft piano music during the day coming from a bank on the street below! The breakfast was delicious, especially their famous French toast - a must if you are lucky to go early, as they do run out. The staff were helpful and polite and efficiently organized the shipping of our luggage to our next hotel. Overall, we enjoyed our stay in this hotel very much.
Stayed in October 2023
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Reviewed: 31 October 2023
Georgia
Hong Kong90 reviews12 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Oriental King Room - Harbour Side
- • Stayed 1 night
- • Submitted via mobile
I hope to return sometime soon, as our stay wasn’t long enough. The room is spotlessly clean, spacious, and the extra large bed very comfortable. Excellent shower and deep bath, well supplied with toiletries robe slippers etc. Decor with a nod to the past, with wooden shutters and furniture. Great bar on top floor, excellent and abundant breakfast. Gym was well fitted out and not busy. Location with easy access to public transport, restaurants, etc. All staff are well trained, professional and polite. Value for money? Best in a long time.
Stayed in October 2023
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Reviewed: 29 October 2023
Masami
Australia9 reviews1 helpful vote10“Beautiful western hotel in great location in Kobe”- • Leisure trip
- • Couple
- • Oriental King Room - City Side
- • Stayed 3 nights
- • Submitted via mobile
Nothing!
Beautifully appointed with impeccable service from very attentive staff. In a very pretty location in Kobe with easy walking distance to Sannomiya and JR Motomachi station. Kobe City loop bus stop a block away for sightseeing. Room very spacious with all comfort needs.
Stayed in October 2023
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Reviewed: 27 October 2023
Kiz_ci
Ireland28 reviews5 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Oriental King Room - Harbour Side
- • Stayed 2 nights
- • Submitted via mobile
Very spacious rooms, good value for money and easy to get to main Kobe region.
Stayed in October 2023
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Reviewed: 25 October 2023
Law
Malaysia17 reviews10Exceptional- • Leisure trip
- • People with friends
- • Executive Twin Room - City View on Higher Floor with Complimentary minibar
- • Stayed 3 nights
- • Submitted via mobile
Room are big enough for 3 bed 3 people . Feel comfortable with kids.
Stayed in October 2023
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