601-1241 Kyoto, Kyoto, Sakyo-ku Oharashorinin-cho 22 , Japan
#102 of 633 hotels in Kyoto
Guests' ChoiceBased on 68 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.1
Facilities
9.3
Staff
9.7
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 April 2024
Kim-anh
NetherlandsPeaceful and quiet place with beautiful garden Near several great temples Amazing Shabu shabu + Kaiseki dinner Nice public onsen for people staying at the Ryokan only, it was not crowded.
Stayed in April 2024
Reviewed: 27 April 2024
Gall
United StatesThis was an incredible get away, immersive Japanese experience. The place was traditional at the same time it was modern and luxurious. We felt so pampered and peaceful in our beautiful room open to a moss filled garden with a koi pond. The outdoor Onsen was exceptional. Small so you didn't need to be with a lot of others, clean and peaceful. This was a 1 day interlude with my daughter. Very peaceful, how do they escape the sounds of cars etc? Truly Japanese, though they were very kind and accommodating to us as Americans.
Stayed in April 2024
Reviewed: 24 April 2024
Fredrik
SwedenAll the food was really good. The staff was really nice and accomodating. We got the best view of the restaurant and the garden was really beautiful and the stay serene.
Stayed in April 2024
Reviewed: 19 April 2024
Lauren
United StatesWe recently had the pleasure of staying at this Ryokan on our most recent trip to Kyoto. From the moment we stepped onto the property, we were impressed by the warm and welcoming atmosphere and incredibly friendly and attentive staff. They checked us in and welcomed us with match green and an absolutely delicious match mochi- HOMEMADE. The overall experience exceeding our expectations. It location was secluded and breathtaking. The rooms were clean and spacious for a traditional Ryokan. We appreciated the amenities including tradition yukatas that we wore to dinner. They also provided additional service and helped us coordinate an early taxi since we were leaving before the provided shuttle. One of the highlights of our stay was the hotel's dinner and traditional Japanese breakfast provided within your stay. we indulged in a delicious meal and breakfast reflecting a traditional meal for Japan. Overall, our stay was nothing short of exceptional. The combination of top-notch service, impeccable accommodations, and prime location made for an unforgettable and relaxing stay. We will be returning to the perfect little gem of Kyoto! Thank you!
Stayed in April 2024
Reviewed: 3 April 2024
Daniel
JapanThe breakfast was Kaiseki style and had a nice variety of foods to eat from eggs to oden and salmon. The location of this Ryokan was really beautiful and the trip alone was worth taking. Also, having a private onsen with the room was amazing.
Stayed in March 2024
Reviewed: 12 March 2024
Ben
CanadaWas tougher to get a cab in the afternoon back to kyoto. They drove us to the bus station and took it direct to kyoto station
The room with a private bath was great. Room was clean. Hosts were curtious, thoughtful and hospitable. Foodnwas excellent. Even after all of these great things, the view was the best part. If you're on the fence about spending the $$ just do it and you'll be happy you did :)
Stayed in March 2024
Reviewed: 12 February 2024
Wing
Hong KongHotel was difficult to find, had to get off the car and ask locals , they also had to call the hotel for us to confirm the exact location. Also, the public onsen only allows 4 people in one time and the size is rather small, otherwise you need to wait for your turn. So I don’t think it worths the money cuz it’s expensive. Hotel doesn’t have any entertainment other than the onsen. So I don’t recommend staying more than two nights.
The interior was amazing, staff were mostly friendly and helpful. Food was really tasty, the portions were BIG.
Stayed in February 2024
Reviewed: 6 January 2024
Maria
AustraliaThe food was excellent as was the onsen and hospitality. Highly recommend if you would like to have a relaxing traditional Japanese experience.
Stayed in January 2024
Reviewed: 19 December 2023
Cliff
United StatesI thought we were getting a "triple room," which meant to me for three persons, when I registered and paid. Later it was suggested that we purchase a second room for two. I think you should change the wording. As a third, I chose to spend dinner and the night at a minshiku a few miles away and had a wonderful cultural experience there (although separate from my wife and daughter).
The location and grounds are great, as are the layout and facilities of the ryokan. My adult daughter and my wife loved the visit and had nothing but praise for the experience, including the food and the onsens.
Stayed in December 2023
Reviewed: 16 December 2023
Hoo
SingaporeMaybe the WC can be a bit more modern
The garden around the Ryokan was very beautiful and it's a treat to wake up to them every morning.
Stayed in December 2023
Reviewed: 15 December 2023
Wengting
TaiwanSeems the dinner is simpler than I had 8 years ago. Still quite good.
The view, the location and the quietness.
Stayed in December 2023
Reviewed: 27 November 2023
Kim
AustraliaNothing.
Amazing staff, great food, fantastic scenery and spotless clean onsen. Everything was perfect!
Stayed in November 2023
Reviewed: 17 November 2023
Linda
United StatesWe were under the impression that at Ryokans meals were served to our rooms. This was not a major issue once at Seryo. Just a misunderstanding. We do wish we could have had a later shuttle to the bus so that we could visit the temple longer.
The delicious meal and the service was amazing.
Stayed in November 2023
Reviewed: 17 November 2023
Yi
SingaporeThe location is perfect and the service is very traditional and excellent.
Stayed in November 2023
Reviewed: 2 November 2023
Carlo
ItalyAll was perfect.
Japanese feeling
Stayed in November 2023
Reviewed: 28 October 2023
Eric
United StatesDinner was not as good as other ryokans for the price, but breakfast was a lot better
Beautiful property, great staff
Stayed in October 2023
Reviewed: 16 October 2023
Aisling
AustraliaNothing to not like!
The most idyllic setting
Stayed in October 2023
Reviewed: 12 October 2023
Mehmet
United StatesNone
Onsen experience was amazing . Very peaceful environment… strongly suggesting everybody who visits Kyoto ..
Stayed in October 2023
Reviewed: 9 October 2023
Aliona
United KingdomReality is even better then all these amazing photos The food, the presentation, everything was perfect
Stayed in October 2023
Reviewed: 6 October 2023
Shen
TaiwanA little bit far from Kyoto station, which takes about at least 1.5 hours to get to the hotel room. Also, most of the staff could speak only a little English, if you don’t use the translation app on the smartphone, it would be a little trouble for communication.
The receptionists are very polite and kind. And the hotel room is awesome. When we checked out, one of the staff drive us to the bus station, which made us feel well treated very much.
Stayed in September 2023
Reviewed: 26 September 2023
Darren
AustraliaWelcome staff was excellent! and the Wagyu Shabu Shaba dinner was the highlight. Location is also very convenient to a few Zen Temples on the mountain side! It is completely off the beaten track, but definitely worth the trip.
Stayed in September 2023
Reviewed: 22 September 2023
Kseniia
United KingdomThe private onsen was too hot it wasn’t possible to use
Good food and beautiful garden
Stayed in September 2023
Reviewed: 16 September 2023
Seongheui
South Koreagood dinner and breakfast
Stayed in September 2023
Reviewed: 13 September 2023
Masey
AustraliaFood was excellent
Stayed in September 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content