Reviews of Park Hyatt Niseko Hanazono 5 stars
044-0082 Hokkaido, Niseko, Aza Iwaobetsu, Kutchan-cho, Abuta-gun, Japan
#6 of 39 hotels in Niseko
Guests' ChoiceReview score
Based on 72 hotel reviews
9.1Score breakdown
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Cleanliness
9.6
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Comfort
9.5
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Location
9.1
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Facilities
9.5
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Staff
8.9
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Value for money
8.2
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Free WiFi
9.0
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Showing 1 – 25
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Reviewed: 20 April 2024
Joe's
United States1 review10“Great services, ski facilities and ski shop.”- • Leisure trip
- • Couple
- • Twin Room with Mountain View
- • Stayed 4 nights
Confusing getting around the hotel.
Skiing.
Stayed in January 2024
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Reviewed: 20 April 2024
Daranee
Thailand18 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • King Room with Mountain View
- • Stayed 1 night
- • Submitted via mobile
Worth every penny!! Everything is perfect. Well-trained and super friendly staff plus great breakfast.
Stayed in April 2024
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Reviewed: 12 April 2024
Janice
Philippines52 reviews6 helpful votes10“Best Ski Resort in Niseko- Park Hyatt Niseko Hanazono”- • Leisure trip
- • Family with young children
- • Twin Room with Mountain View
- • Stayed 1 night
- • Submitted via mobile
None. We truly enjoyed everything.
Amazing Park Hyatt Niseko. It's everything you need for a memorable and enjoyable vacation. Hospitable and accomodating staff. One of the happiest place and most relaxing ski resort. Plus the convenience of the Hotel bus is so comfortable from airport transfers pick-up and drop-off. Can't wait to be back for sure. Thank you Park Hyatt Niseko Team.
Stayed in March 2024
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Reviewed: 16 March 2024
Christophe
Belgium17 reviews10“Beyond and more.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 7 nights
- • Submitted via mobile
Nothing
The peoperty is very comfortable especially the rooms were amazingly devided! The bathtub with mountainview was devine. The restaurants were one by one amazing. The little cafe is as well a plus. They could add a little general story in the hotel, however when i asked for a band-aid they imediately brought it to my room. I could for ever how everything was amazing!
Stayed in January 2024
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Reviewed: 2 March 2024
Alena
United Kingdom17 reviews4 helpful votes10“Excellent ski in and ski out, best in the area”- • Leisure trip
- • Family with young children
- • King Room with Mountain View
- • Stayed 6 nights
No major dislikes, everything was great
Everything was great, like really excellent and wonderful, except the hotel communication prior arrival, takes them ages to reply to emails or no reply at all. But everything was sorted upon arrival. Stuff at points a bit slow and lost, but very sweet. Most of the hotels have the same issues, unfortunately, difficult to find street smart and fast people.
Stayed in March 2024
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Reviewed: 30 January 2024
Charmaine
Australia5 reviews10“Great skiing experience.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 6 nights
All good.
Excellent location and amenities. Friendly staff. Clean and organised.
Stayed in January 2024
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Reviewed: 25 January 2024
Sandra
Japan15 reviews2 helpful votes9.0“Very good stay but very expensive. Communication needs improvement.”- • Leisure trip
- • Family with young children
- • Twin Room with Mountain View
- • Stayed 6 nights
- • Submitted via mobile
Communication is a real problem, pre-arrival and on-site as well. You need to book restaurants months in advance in high season.
The hotel is ski-in ski-out with all the facilities: swimming pool, onsen, spa, ski-store, several restaurants. The hotel is very big with vey high ceilings but they managed to keep a warm atmosphere. We had a wonderful stay .
Stayed in December 2023
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Reviewed: 24 January 2024
David
Australia8 reviews1 helpful vote10“A wonderful winter experience in a great hotel”- • Leisure trip
- • Family with young children
- • King Room with Mountain View
- • Stayed 8 nights
- • Submitted via mobile
The Lounge is now a mandatory buffet for a lunch which is a disappointment for us in comparison to the previous year when it was more casual and flexible with kids to drop by utilising the ski in/ski out attraction of the hotel.
Fantastic rooms and quality throughout the property. Great staff and food at multiple outlets and restaurants, Onsens, a fantastic pool. Ski valet and ski rental/shop on site.
Stayed in January 2024
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Reviewed: 20 January 2024
Naruemol
Thailand14 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • King Room with Mountain View
- • Stayed 3 nights
- • Submitted via mobile
Everything
Stayed in November 2023
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Reviewed: 16 January 2024
Marcus
Singapore3 reviews10“Will be back again!”- • Leisure trip
- • Couple
- • King Studio with Onsen
- • Stayed 2 nights
- • Submitted via mobile
Multiple facilities
Stayed in December 2023
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Reviewed: 24 December 2023
Sebastien
Singapore10 reviews10“Amazing”- • Leisure trip
- • Family with young children
- • Twin Suite with Mountain View
- • Stayed 5 nights
- • Submitted via mobile
Maybe needs 1 or 2 more restaurants
Location, staff friendly and professional
Stayed in December 2023
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Reviewed: 22 November 2023
Antoine
France15 reviews10“Epic hotel in Hokkaido!”- • Leisure trip
- • Couple
- • King Room with Mountain View
- • Stayed 3 nights
- • Submitted via mobile
Amazing hotel. The rooms are spacious and super well equipped. Having a chromecast and a Bose speaker is a nice add! The staff is really nice and helpful. The hotel is quite quiet during off season, which is quite relaxing, perfect for us. The breakfast is amazing, with an impressive variety of products available. The sushi restaurant is epic. The spa is really nice as well. Epic experience.
Stayed in November 2023
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Reviewed: 10 November 2023
Lincoln
Singapore16 reviews9.0“Amazing luxury mountain retreat!”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Some of the staff was a bit rusty and inexperienced
Amazing facilities ! Location is perfect for turning out. Food was excellent.
Stayed in October 2023
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Reviewed: 10 October 2023
Ashu
Singapore3 reviews10“Exceptional”- • Leisure trip
- • Couple
- • King Studio with Onsen
- • Stayed 3 nights
- • Submitted via mobile
Buffet breakfast options were same everyday
Everything
Stayed in October 2023
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Reviewed: 21 September 2023
Li
Philippines2 reviews9.0“Great”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Too pricey
Ok
Stayed in September 2023
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Reviewed: 7 September 2023
Adrienne
Netherlands68 reviews25 helpful votes10“Extraordinary in every respect”- • Leisure trip
- • Family with young children
- • Two-Bedroom Residence with One King and Two Twin Beds with Onsen
- • Stayed 5 nights
- • Submitted via mobile
It would be nice if we didn’t have to pay for the gondola up the mountain every time. But honestly this place was so awesome, I want to move in.
Off season visit, and so great. It is a palatial wonder. Have stayed in the best 5 stars and this place totally wins. Super kid friendly. The breakfast is so extensive you’ll be full all day.
Stayed in August 2023
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Reviewed: 28 May 2023
Jpmccjr
Hong Kong60 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • King Room with Mountain View
- • Stayed 3 nights
- • Submitted via mobile
Glorious facility. Could not have been better accommodated and looked after.
Stayed in May 2023
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Reviewed: 21 March 2023
[mc
Singapore16 reviews10Exceptional- • Leisure trip
- • Couple
- • King Studio
- • Stayed 3 nights
everything was awesome
Stayed in March 2023
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Reviewed: 3 March 2023
Julie
Hong Kong12 reviews10“The food is good in all the restaurants . Very difficult to book. Should give priority to hotel gues”- • Leisure trip
- • Couple
- • King Room
- • Stayed 5 nights
- • Submitted via mobile
The rooms can be brighter
The breakfast is good with lots of variety
Stayed in March 2023
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Reviewed: 19 February 2023
Jmg
Philippines97 reviews21 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • King Room with Mountain View
- • Stayed 2 nights
- • Submitted via mobile
Restaurants are always crowded. There are not that many rooms in the hotel, so the rest must be in a hotel condo? Restaurant food not that good. Heating/ cooling hard to control, always too hot or cold.
Room is spacious, stylish, has 2 full baths, and is suitable for up to 4 persons. But because this isn’t made clear in booking.com, my party of 2 booked 2 rooms (1 +1) when one room would have been enough. When we checked in, the hotel was not aware that we had 2 rooms booked, so gave us only one. I had to ask for the 2nd room later after a couple of hours. Restaurant staff pleasant, friendly.
Stayed in February 2023
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Reviewed: 13 February 2023
David
Australia3 reviews10“best hotel I have ever stayed in”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
everything
Stayed in January 2023
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Reviewed: 13 February 2023
Chatchawan
Thailand22 reviews10“3 days of fantastic ski break”- • Leisure trip
- • Solo traveller
- • King Studio with Onsen
- • Stayed 3 nights
- • Submitted via mobile
none
property has all many cuisines offered ; boutique patisserie; excellent ski valet and many activities offered . clean room , and even though the hotel was pretty full ; it didn’t fell busy .
Stayed in February 2023
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Reviewed: 3 February 2023
Claire
Taiwan10 reviews3 helpful votes9.0“Concierge wasn't very reliable”- • Leisure trip
- • Solo traveller
- • King Room with Mountain View
- • Stayed 3 nights
- • Submitted via mobile
really bad concierge service experience ever. After booked and been confirmed for the hotel bus pick service, I wrote 3 email to book my return because i wasn't getting any response. After arriving at hotel, the staff checked with me in person that there was no reservation and no explanation of the situation. Hopefully there was still a place available.
wide range of great restaurant choices make the stay pleasant and comfortable.
Stayed in February 2023
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Reviewed: 30 January 2023
Lee
Taiwan3 reviews10“Heavenly vacation!”- • Leisure trip
- • Family with young children
- • King Room with Mountain View
- • Stayed 5 nights
- • Submitted via mobile
A bit of effort cross terrain to get to the gondola, especially if one is on the Hotel side. Inconvenience of accessing Hirafu town, should have more frequent than hourly shuttles during popular periods.
Beautiful, great service and dining options including evening music entertainer at the Lounge and the best breakfast spread.
Stayed in January 2023
Showing 1 – 25
