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Reviews of Pension Kaoru 2 stars

397-0002 Nagano, Kiso, Shinkai 10221-1 Nagano Kiso, Japan

#9 of 9 hotels in Kiso

Guests' Choice

Review score

Based on 24 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    8.7

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    8.8

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Showing 1 – 24

  • Reviewed: 24 November 2023

    10
    Lovely stay overall! Spacious room and comfortable bedding!
    • Leisure trip
    • Solo traveller
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    Bath towels are provided on a rental basis (300yen if I remembered correctly). There are free face/ body towels provided though.

    The bath area was very nice Futons were very comfortable, better than most we tried throughout the trip! Room was really big compared to most

    Stayed in October 2023

  • Reviewed: 14 November 2023

    10
    We thoroughly enjoyed ourselves, the food, the host, and the amenities were excellent.
    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 2 nights

    nothing, for this price especially, everything was great

    - delicious breakfasts included, and dinners - paid extra but absolutely worth it, not expensive but high quality - an amazing and super friendly host who picked us up from the bus stop so we didn't have to carry our luggage - located near beautiful landscapes of Kiso Valley

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Can feel the effort put into the meals provided. Very friendly staff.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    10
    Mountain peace with great food and hospitality
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfortable quiet friendly countryside with very helpful owner and great dinner and breakfast. He gave us a lift from the bus stop.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    10
    Fantastic Pension Kaoru
    • Leisure trip
    • Solo traveller
    • Japanese-Style Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice accommodation in the countryside. Very friendly and warmly owner, which is supporting you perfectly for sightseeing recommendations. Breakfast und dinner was fantastic and plenty. Lots of small dishes as well as local ingredients. Guesthouse is really clean and well equipped with all amenities you need. Small basic Onsen as well. Perfect place, if you like it a bit quiet and remote. There are a few buses to get around and some local sightseeing spots nearby. If you plan days with plenty of sightseeing, a car would be recommended. I've stayed in many accommodations in Japan during the last years: Pension Kaoru definitely has been one of the places, I mostly enjoyed!

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Came for the location. But will definitely remember the hosts and their food
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    We loved the hosts. So helpfull and Nice. They cook great local food not to be misses during your stay.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Beautiful place and excellent foods
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 2 nights
    • Submitted via mobile

    I was charged 500 each night for heating facilities which wasn't mentioned from the beginning either by owner or from booking.com

    Excellent service and very good and delicious dinner that this couple have prepared to us. End up, we have dinners for two nights. Very clean and comfortable stay in this place

    Stayed in October 2023

  • Reviewed: 25 September 2023

    9.0
    The most amazing time, in the most amazing place!
    • Leisure trip
    • People with friends
    • Japanese-Style Room
    • Stayed 2 nights
    • Submitted via mobile

    It is slightly out of town and you need a bus to get there. It can be a challenge getting back on time after hiking to catch the last buses out of the main town.

    It is set in a beautiful location up in the mountains. The hosts of this property are the most amazing people. They went above and beyond to help us out, especially when I got stuck after the train was cancelled late at night. They really were exceptional hosts and so friendly.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    9.0
    Relaxing!
    • Leisure trip
    • Solo traveller
    • Japanese-Style Room
    • Stayed 5 nights
    • Submitted via mobile

    the bus services around the area. I didn’t have a car so I rely on bus services. If you have a car, you can be more flexible I guess.

    the location. you are close to nature and can here the birds chirping in the morning

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Located in a beautiful enviroment. Staff very welcoming. All very clean. We also had dinner and the food was excellent

    Stayed in September 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location. Excellent service and food, the best on this trip. Very friendly and helpful staff who fetched us from the bus stop.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly owner who attend to our needs and welcome us like we are family

    Stayed in August 2023

  • Reviewed: 6 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Japanese-Style Room
    • Stayed 4 nights
    • Submitted via mobile

    not much space besides the room.

    very clean

    Stayed in June 2023

  • Reviewed: 4 June 2023

    8.0
    We really enjoyed our stay in this lovely part of the countryside.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The location was lovely and quiet. A mountain resort town in winter. The breakfast was amazing the hosts extremely hospitable even though very limited English spoken. It wasn’t a problem however.

    Stayed in May 2023

  • Reviewed: 29 October 2022

    10
    Perfect stay
    • Leisure trip
    • People with friends
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    Beautiful view and an onsen to recover after a good walk. Hosts are really kind. Totally recommended

    Stayed in October 2022

  • Reviewed: 23 November 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet on our floor was broken so we had to use the one downstairs. During the night this was quite uncomfortable. Would've been nice to have an option for dinner, as the place has no restaurants around at all.

    The place has an onsen, which was a very nice surprise. We were among the only 2 pairs of guests so it was very quiet. The room was equipped with everything we needed. Was grateful for being able to choose soft pillows over the usual hard ryokan ones. The staff was really lovely and helpful.

    Stayed in November 2021

  • Reviewed: 13 August 2021

    10
    Pleasant experience.
    • Leisure trip
    • Family with young children
    • Japanese-Style Room
    • Stayed 2 nights

    Non

    Delicious and healthy dinner. Warm and thoughtful owner. Quiet environment. Convenient location. Large parking lot.

    Stayed in August 2021

  • Reviewed: 26 July 2021

    9.0
    Delightful and memorable thanks to the hosts!
    • Leisure trip
    • Family with young children
    • Japanese-Style Room
    • Stayed 3 nights

    I wish the toilets could have been separate for men and women.

    Our Host was absolutely wonderful and kind. We have stayed in Pensions before in Japan, I have to mention that their level of service was much higher than the rest. My 1 year old fell sick on our second day and the host was so kind that he called the local hospital and drove us to the ER and even managed to get the pediatrician to come and see my lil one on a national holiday!! I will always be grateful to him. the location was as pictured in bang in the middle of mountains! Cozy cottage and a little field! Lush green and wonderful. we could have our breakfast on the deck in the mornings and Dinner was different all three nights featuring local delicacies. He even customized the food for us.

    Stayed in July 2021

  • Reviewed: 6 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 11 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 10 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 18 May 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 31 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

Showing 1 – 24

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