There is a food option but you needed to have booked on their site.

Quiet location away from main road but short walk to shops, buses and restaurants.

Stayed in March 2024

Such a nice feel and in the best spot ever.

Stayed in March 2024

Sometimes youth parties in the nearby rooms until AM. A bit noisy but hey who didn’t do the same back in time?

Very friendly owner came to pick me up at Happo Bus Station and dropped me off at departure with no charge. Room has a wooden loft that’s where I slept I also liked the “classic “wallpaper! Lounge with plenty of space and big Japanese style bathroom with hot tub

Stayed in February 2024

Sometimes group of youth a bit noisy till late at night but that their vibe.

Good position host very friendly and polite! Near facilities and ski bus. Would redo it without hesitation

Stayed in February 2024

Marionette had an amazing atmosphere, incredible welcoming and inviting. Super clean and everything was well thought out! Highly recommend, the staff were incredibly friendly

Stayed in February 2024

Cozy hostel with helpful and friendly staff. The common area is super nice. Close to convenient store and restaurant. Center of Echoland.

Stayed in February 2024

Works well, cosy and well positioned. Excellent value for money.

Stayed in January 2024

Nothing

The host was amazing.

Stayed in February 2024

Very good location,it is very convenient for shuttle bus to ski area and ski rental,the view around is beatiful,the host is very warmhearted,he thought of very thing for my family.I recommend strongly settle down here when you arrange a ski holiday

Stayed in February 2024

Lovely host, clean cute place in a great location for the bus / shops ect

Stayed in January 2024

The person who run the hotel very helpful. He pick us up at the bus terminal and drop us off to the bus terminal without charging us. Big dining place with tea coffee water free. Good value

Stayed in February 2024

No

Great lobby with stove and piano. It’s a place that we can eat dinner and talk together at night. The master is very nice and friendly. He makes this journey perfect!

Stayed in January 2024

The beds :(

The staff! The cosy fireplace and lounge area

Stayed in February 2024

The bed is a bit hard. Room is a bit cold as the place is slightly dated.

The bus stop for skiing are 4mins walk away. The grocery are also 4mins walk away, just opposite the bus stop. The restaurants are about 5mins to 10 mins walk. Suggest to walk to all restaurant to reserve on your first day there. The bath are shared but we usually lock the bath room when we shower, so there is no one showering next to you. This is possible as the place is not big. Sometimes, there is a short queue at the shower. A guys shared toilet on the second floor. A ladies shared toilet on the first floor. A single mix toilet on the first floor. All rooms are on the second floor. There is a room for putting the skis, boots, helmet and gloves at the basement. The owner will heat up this room and all these ski equipment will dry up for next day skiing. A fridge, mini oven and microwave oven on the next basement room. Mineral water is provided foc. The owner pick us up from the bus stop and sent us out on the last day. We sent our luggage to this pension from the airport and sent the luggage to the airport when we left. The futon bed is very comfy. Towel is provided. Nice place to relax on the first floor.

Stayed in January 2024

No complaints :)

Fantastic host who was very helpful. Very comfortable rooms and lovely onsen bath to use after a day at the slopes. Ski drying room was an added plus too :)

Stayed in February 2024

Overall we felt like Hakuba was struggling with the number of visitors and that meant that the location put us too far away from places we could eat without a long walk or a taxi ride. Waiting times at restaurants were very long, unless you booked, but then you have to know what's available to book - this has nothing to do with the Marionette except location. Rooms are smallish but that doesn't matter if you're just crashing there after skiing etc. Beds were a little on the saggy side, which might affect some people. Still excellent value for money though.

Great value in the Hakuba area. Super helpful and friendly staff. Access to convenient shuttle bus services for skiers.

Stayed in February 2024

While the location is great for evening (pub, restaurant), it is fairly far from any ski resort and would require a fairly limited bus to access, which usually gets very crowded.

There's separated room for wet equipment to dry and storage. Central sharing space give a relaxing vibe and nice for just sitting, playing board game, or simply having a tea. Also, the host is super friendly which make everything very very homey.

Stayed in January 2024

Rooms did not have their own bathrooms, so they were shared and sometimes you had to wait/queue in the evenings for your turn to use the shower.

Staff were very friendly and location was very close to local restaurants. There was a nice bath tub downstairs, which was nice after a day on the slopes.

Stayed in December 2023

The stairs to my room after a day of skiing

The owner was so amazingly helpful

Stayed in December 2023

The place was amazing, so cosy! And the people go above and beyond to help you and make sure you enjoy your stay.

Stayed in January 2024

I think the interior, like the wallpaper, would feel outdated to some people. But I actually really liked the interior. It did not feel sterile to me like a corporate hotel. It felt like some old personality to it. One thing that could have been great was some kind of breakfast. I would have loved to have had food available in the morning.

Matsuda was great. We loved how he set the place up, he had a lot of European nick knacks that fit well to the homey feel of his place. My son and I slept on the futons instead of the beds and we both slept really well. It was nice coming back here after a day snowboarding, it felt very homey. I loved the fireplace and the wooden tables in the main shared room. One thing I did need was a white noise machine, but I need those everywhere. We go to sleep early, so it’s mostly us. Once everyone is settled in their rooms, it was really quiet at night and through the morning.I slept really well at Pension Marionette.

Stayed in December 2023

Room was small for a family of five but manageable.

Very comfortable and cosy room. Great location and excellent staff.

Stayed in January 2024

The Location is very good and convince. The house owner is very friendly

Stayed in August 2023

The staff is very friendly The location is in the best area of Happo ski resort

Stayed in March 2023