413-0023 Shizuoka, Atami, 熱海市和田浜南町3-5, Japan
#8 of 53 hotels in Atami
Guests' ChoiceBased on 51 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
8.8
Facilities
9.2
Staff
8.2
Value for money
8.9
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 22 May 2024
Weikwan72
SingaporeOnsen water is very hot...hotter than normal. Car park is 10 mins away but there is a 7 Eleven between car park and hotel.
Big room that fits 4 persons with sea view with large dining table.
Stayed in March 2024
Reviewed: 14 May 2024
Zachary
CanadaCheck in wasn't as bad as some previous reviews indicate since we submitted a lot of our information ahead of time, however it's still not as easy as a hotel with a regular staff, and it would have been nice to be able to drop off our bags ahead of check in.
Beautiful room with a jacuzzi and a lovely view.
Stayed in May 2024
Reviewed: 13 May 2024
Angus
New ZealandNothing.
Unbelievably good ... a fantastic three days. Amazing Onsen and facilites. WE loved it.
Stayed in April 2024
Reviewed: 25 April 2024
Salina
SingaporeSelf-service check in, there is no one attending to our queries it’s all via video call. Meals can only be ordered at the point of room reservation.
Location, free flow drinks & tidbits. Flat iron for hair styling. Indoor onsen.
Stayed in April 2024
Reviewed: 22 April 2024
Fayaz
CanadaStaff could have been friendlier, no chnage machine for coin laundry.
The place was nice, the Onsen was nice
Stayed in March 2024
Reviewed: 20 April 2024
Aiming
TaiwanThe hotel doesn’t provide luggage storage, if it’s the case, the customers should be noticed in advance. We were stuck at the hotel door with our luggage when we had arrived. Please notice in advance.
Stylish interior design, new facilities. Public bath.
Stayed in April 2024
Reviewed: 13 April 2024
Xw
TaiwanCheck in process as per described by other more frustrated users. Unnecessarily slow and painful. There was a pre check in process email sent, but it would have been equally painful hence I didn’t bother.
Excellent facilities. Drink bar had full range snacks and beverages including alcohol.
Stayed in April 2024
Reviewed: 6 April 2024
Jenny
Hong KongIf only the car park was closer, it was about a 5-10minutes walk.
View was great, you could even watch the sunrise. Rooms were really spacious and free flow drinks were available at the lobby during specific time period.
Stayed in April 2024
Reviewed: 26 March 2024
Sumalee
ThailandLocation
Stayed in March 2024
Reviewed: 24 March 2024
Yiying
TaiwanNo fork, spoon and chopstick to use in the room, but there’re plates.
The room and facilities are good. Very clean and spacious. The sea view is stunning.
Stayed in March 2024
Reviewed: 23 March 2024
Carman
United StatesIt’s clean and with everything you need.
Stayed in March 2024
Reviewed: 27 February 2024
Anna
PolandThe breakfast included a miso soup from packet and rice with raw fish on top. The fish was meh, I couldn’t eat all of it even though I usually have no problem with raw fish in Japan
Good view from the room, free drinks in the lobby
Stayed in February 2024
Reviewed: 14 February 2024
Novie
JapanYour staff. They are all in a hurry. No greetings. Rude. Especially those in the Bar section.
The Ambiance and the View
Stayed in February 2024
Reviewed: 11 February 2024
Ellen
AustraliaIt was abit far from the train station but it made us explore the city.
We liked the facilities, comfortable living space was quite big for what we paid.
Stayed in February 2024
Reviewed: 10 February 2024
吳
TaiwanEverything is good
Stayed in February 2024
Reviewed: 4 February 2024
Desilva
JapanVery excellent
Stayed in February 2024
Reviewed: 13 December 2023
Kazys
LithuaniaReception is staffless - you have to fill out everything yourself, which is not a bad thing. After filling out data, you need to have a call with shared service centre to confirm your identity. This proved to be more problematic due to poor sound quality. But in general, that's not a big problem, you will have to do it once anyway.
All rooms have ocean view, rooms are spacious, comfortable, refurbished with quality. Downstairs there is a free bar, which is always a plus. Roof terrace, SPA, pretty much everything you need. Small kitchen in room with kettle and microwave.
Stayed in November 2023
Reviewed: 8 December 2023
Guoyi
SingaporeThe only downside was the extended check-in process, requiring a verification call that unfortunately went unanswered for over 20 minutes. This aspect could benefit from improvement to enhance the overall guest experience.
Embrace the hotel’s strikingly minimal and clean design that effortlessly captivates. Revel in the expansive space, adding a touch of grandeur to simplicity. The onsen area complements this aesthetic beautifully, creating a wow-worthy experience through its superb cleanliness and minimalist charm.
Stayed in November 2023
Reviewed: 8 December 2023
Oleksandr
UkraineA bit far from the station, bus doesn’t go that often, better to come by car
Clean; good view; free drinks and snacks; nice onsen and sauna; spacious and comfortable room
Stayed in December 2023
Reviewed: 30 November 2023
Veronique
CanadaNo reception staff on site, no room cleaning during the stay
The facility, all you can drink bar, spacious room with view
Stayed in October 2023
Reviewed: 27 November 2023
Doug
United KingdomNo early check in.
Brilliant view, fantastic room and Sauna. Free sweets and drinks!
Stayed in October 2023
Reviewed: 18 November 2023
Nancy
AustraliaNo staffers for checking in have to talk to someone one through iPad
Stayed in November 2023
Reviewed: 11 November 2023
Wei
Hong KongClean, spacious and great facility. Bus station right in front of the hotel. We got a sea view room as well. It was perfect. Highly recommend!
Stayed in November 2023
Reviewed: 7 November 2023
Jessica
AustraliaWe absolutely loved it here. Free alcohol and coffee and Lollies for the kids. Onsen was amazing too. Big beautiful rooms. Fave place in Japan
Stayed in October 2023
Showing 1 – 25
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