Virtually nothing.

Everything was tip-top perfect. Location, facility, staff, food…. For a typical Japanese Ryokan experience, this place is the one to go.

Stayed in May 2024

Excellent experience. Staff was very attentive and polite. Facility was also absolutely beautiful and the private onsen was extremely nice. I was little wary at first as you could see people walking nearby so I was worried they'd be able to see me exposed but they had curtains to help block as well as the height of the onsen was just perfect. Highly recommend Ranketsu for special occasions!

Stayed in April 2024

We only wish we could have stayed longer! We are still in the middle of our honeymoon at the time of writing this review, but this stay was such a highlight that we had to take the time to leave a positive review. Arashiyama is such an amazing destination but our stay at Ryotei Rangetsu elevated the experience to an entirely higher level. Thank you Ryotei Rangetsu for the unforgettable memories you've helped us create for our honeymoon!

From the moment we stepped into Ryotei Rangetsu and the staff greeted us warmly by name, until the moment we departed and they carried our bags to the front gate for us, we experienced nothing but the highest level of hospitality that went above and beyond our expectations. Yamaguchi-san and the rest of the staff took excellent care of us during our stay. They were polite, friendly, attentive, and cordial all without being overbearing or insincere. The room, private onsen, and public onsen were so comfortable, calming, and relaxing, and just what we needed after many days on the road. The inside of the rooms and building are clean, elegant, and peaceful. The views facing the river and mountains are beautiful and serene. The waters of the baths are invigorating and rejuvenating. It was well worth every penny to have such an environment that seemed perfectly crafted to help us rest up and recharge for the rest of our trip. The hotel breakfast was delicious and filling and they even accommodated my request for a vegetarian menu. When I told them that my wife and I were staying for our honeymoon trip, they surprised us with a lovely surprise of a special complementary dish in our dessert course! The location is ideally located just across the Togetsu bridge, and we were able to easily walk around and experience the beautiful sights of Arashiyama. We woke up at 5am to walk through the bamboo grove, located only about 5-10 minutes from the front gate, and were able to have a nice hour plus walk before coming back to enjoy our breakfast. We checked out of the hotel at 11am and the staff kindly stored our luggage for us while we continued to explore Arashiyama for the rest of the day. We had a lot of fun renting kimonos, walking around Arashiyama, and visiting the many cute shops. At the end of the day before we had to head to Kyoto, the staff kindly let me shower again in the public bath before we collected our luggage. Many thanks and we can't wait to return!!

Stayed in May 2024

The futon was not soft and blankets were too warm.

It’s a beautiful place. Great view!

Stayed in April 2024

Construction in progress

Attentive Service

Stayed in April 2024

It was perfect?

Rangetsu was top-notch. The hotels exquisite -- an oasis in the middle Arashiyama, which was very very crowded by day with tourists. The staff were amazing -- Professional, kind, always anticipating our needs from the minute we entered the lobby. Ami, our host, was excellent. Every kaiseki meal we had in our room, she was there and explained every nuance of the meal -- we were spoiled. The in-room onsen facing the Katsura River was a bonus luxury. Will definitely come back here.

Stayed in March 2024

Stunning views from the private onsen attached to the room courtyard, you can hear the river at night and see the cherry blossoms and mountains from the tub. A separate bathing tub inside the unit allows you to open the door fully and experience the same sights and sounds. There is a room service to clean, make the beds, restock the fridge, tea, towels, and provide clean yakatas. The staff are very helpful and knowledgeable, and I felt taken care of. The food service was undoubtedly a top highlight to my stay, aside from the serene environment.

Stayed in April 2024

The service and attention to detail of the staff here is outstanding. They take care of you the moment you walk to the doors. The location is great for watching the tourists in Arashiyama near the bridge. The food is exceptional and very well presented. I would stay here again.

Stayed in November 2023

Small public bath

Near sights of Arayashima and near train station that is a short ride into central Kyoto

Stayed in December 2023

Nothing

Hotel staff was very attentive. Felt exclusive staying there as we rarely bumped into other guests. Private onsen was awesome with picturesque views of the river and fauna. Kaiseki meals were hearty and delicious too. Close walking distance to shops, restaurants, bamboo forests etc.

Stayed in December 2023

Nil

Staffs are friendly and very welcoming. Location is strategic and

Stayed in November 2023

None

Location/service/vibe

Stayed in December 2023

None

Precise and comfortable Great service, very thoughtful Good hot spring water Tasty dinner and breakfast , worth the price . Neat and clean , esthetic environment

Stayed in November 2023

Beautiful place with excellent service. The staff was very friendly and got much attention for detail. The hotel is walking distance to station and bamboo groove. Very nice view and surrounding. Really enjoyed the dinner with local/seasonal produces and i liked the tradional japanese breakfast even more. Overall a very nice experience and would recommend for anyone who wants to try a tradional ryokan.

Stayed in November 2023

Excellent service and great ryokan experience. Beautiful view of Mt Arashiyama and Katsuo River at doorstep, few minutes walk to Arabica Coffee.

Stayed in October 2023

Nothing! Everything was beautiful.

Most amazing location, staff were wonderfully helpful, especially Matsuto. The dinner and breakfast were delicious and added to the overall stay. The rooms and beds are so comfortable, onsen is peaceful and hardly ever anyone in there.

Stayed in October 2023

The authenticity. The service and the style.

Stayed in October 2023

A bit out of the way

Seemed very traditional and authentic. Great private nine course dinner and unforgettable breakfast. Family enjoyed the onsen baths. Very high service level.

Stayed in September 2023

Extremely nice staff that provided a great atmosphere for relaxation. The facilities were very clean.

Stayed in September 2023

It was difficult to find in the dark. Google maps gave strange directions that made finding the front difficult as a non Japanese speaker.

Amazing breakfast, incredible staff. Directly across from the river, in Arashiyama area. You can reach the bamboo forest, the monkey park, and the temple very easily from here by walking. The property itself is beautiful, with amazing private onsen in certain rooms which are perfect for travellers with tattoos. Staff are very polite, held our luggage for us after our checkout so we could walk around and explore the area. The rooms are air conditioned and private, and as far as I can tell as an Australian, it offers a genuine traditional inn experience.

Stayed in September 2023

not much to eat after 6pm, if your not looking traditional ryokan it’s probably gonna feel to expensive for most travelers. there no convenient store in the area and this ryokan has no shops.

the view of the river is such a gem. location is best for walking around arashiyama. we didn’t order food but still gave us a traditional Japanese ryokan experience. the small private wooden hot tub a very nice touch.

Stayed in August 2023

Parts of hotel outdated and discolored.expensive.

Beautiful traditional stay and meal. Great staff. Great meals.

Stayed in July 2023

N/a

Our host (Kaho) was great, very courteous and informative, and they went out of their way to ensure our comfort. There was attention to detail and consideration for our needs (making meal allowances for my pregnant wife). We arrived rather early but they allocated us a parking spot, took our bags, and let us come back earlier. Onsen was well-kept and enjoyable. Great food - both dinner and breakfast the next morning.

Stayed in June 2023

Fantastic hospitality, polite and service minded employees just put the icing on the cake for this stay. The property is meticulously maintained, and our room was gorgeous. The nine course dinner served in our room was a very enjoyable and relaxing experience.

Stayed in June 2023