601-8001 Kyoto, Kyoto, 57 Higashikujou Muromachi, Minami-ku, Kyoto, Kyoto, Japan
#304 of 635 hotels in Kyoto
Guests' ChoiceBased on 169 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.1
Value for money
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Gabriela
ArgentinaI would have love to encounter staff that could understand English a bit more.
I liked the room a lot, bigger from Japan standards.
Stayed in May 2024
Reviewed: 29 May 2024
Parker
AustraliaNot applicable
Comfortable Bar & restaurant Laundry facilities
Stayed in May 2024
Reviewed: 27 May 2024
Conner
United StatesVery nice hotel in a very nice location. Staff was incredibly nice. Would easily stay here again.
Stayed in May 2024
Reviewed: 22 May 2024
Patricia
CanadaWe had to get help with the remote to get the ac to work but after that all went well!
Great location, near Kyoto station. (Great for doing day trips.) Excellent service and breakfast buffet was amazing. Umbrellas provided was handy. Very good location near neighbourhood restaurants.
Stayed in May 2024
Reviewed: 13 May 2024
Rhiannon
United KingdomThe walls were thin. Also the room was very small, which is to be expected in central Kyoto – and it was still well equipped and comfortable – but it's quite a squeeze for two people with large luggage and therefore perhaps a little overpriced. I suppose you pay for the brilliant location though!
The location is brilliant, just a short walk from Kyoto train station and an excellent AEON mall (complete with restaurants, a supermarket, bookshop, Daiso and Village Vanguard). Check-in and check-out was smooth, the complimentary toiletries were generous and the room was cosy, with a very comfortable bed and great view. As usual when it comes to accommodation in Japan, it was clean, felt safe and was highly convenient. We'd definitely come back again!
Stayed in April 2024
Reviewed: 25 April 2024
Jo
SingaporePillow was uncomfortable
Breakfast and refreshments drinks, location, service
Stayed in April 2024
Reviewed: 23 April 2024
Olivier
GermanyRoom on the very small side.
Super convenient location, a few steps away from the main train station, yet very quiet. Modern minimalist decor. Comfy bed
Stayed in April 2024
Reviewed: 19 April 2024
Marilynn
New ZealandStaff could not really help when asked about getting to local attractions. Did not have good knowledge of attractions or advice on public transport.
Location was so good. Close flat walk from Kyoto station. Room was basic, small but clean and layout very well thought through.
Stayed in April 2024
Reviewed: 26 March 2024
Fung
United KingdomNothing
Near the station, nice environment
Stayed in March 2024
Reviewed: 23 March 2024
Lucy
AustraliaClose to train station. Clean.
Stayed in March 2024
Reviewed: 12 March 2024
Costa
CanadaWe booked for 2 adults and 2 kids with breakfast included and we were charged for the kids breakfast again. Information was misleading about breakfast included.
Location was excellent. Very convenient right next to Kyoto Station.
Stayed in March 2024
Reviewed: 16 February 2024
Debasis
Indianothing per se
good breakfast
Stayed in January 2024
Reviewed: 15 February 2024
Swee
SingaporeStaff did not really speak good english although they were very polite and nice. Room is quite small, but cheap.
Requested for extra blanket and pillow and staff was able to accommodate. Location is very good, very near the train station.
Stayed in February 2024
Reviewed: 23 January 2024
Freddie
SingaporeThe room is too small for 2 guests. Also not enough hooks/space to hang clothes & towels. The pillow is too flat and uncomfortable.
Its proximity to public transport. The breakfast had a good spread of Japanese cuisine. The room and the common areas in the hotel are clean and tidy. The staff are friendly and helpful. Highly recommended for future stays.
Stayed in January 2024
Reviewed: 2 January 2024
Guo
AustraliaThis hotel’s location next to the station is a huge bonus. The amenities are average, but personally, I’d rate it higher due to the exceptionally comfortable sleep setting. The pillows and bed are probably the best I’ve experienced in Japan. I had the best sleep on my last day before departing Japan.
Stayed in January 2024
Reviewed: 24 December 2023
Dimitris
GreeceSmall room.
Location and cleaningness
Stayed in December 2023
Reviewed: 22 December 2023
Emily
MalaysiaReally close to Kyoto station
Stayed in October 2023
Reviewed: 31 October 2023
Rangsima
ThailandNone
The accommodation is behind Kyoto Station. Walk down underground and pass under the station. Walk across the street to the opposite side. There are 7 shops that grill very good meat. Food around the accommodation Good service staff New room, clean The bed is very comfortable to sleep on. Next time I go to Kyoto, I will stay here again.
Stayed in October 2023
Reviewed: 26 October 2023
Xi-yun
TaiwanThe room is a bit tiny, I can hardly fully open my 30L luggage.
It’s close to Kyoto station, which is very convenient for traffic and shopping. The hotel is clean and comfortable, I would definitely book again when I come to Kyoto next time.
Stayed in October 2023
Reviewed: 24 October 2023
Joyce
United StatesContinent location and impressing charged breakfast.
Stayed in October 2023
Reviewed: 23 October 2023
育嘉
TaiwanBreakfast very good
Stayed in October 2023
Reviewed: 21 October 2023
Sin
MalaysiaMenu does not have English version which makes ordering a little bit inconvenient, however the staff was helpful to translate and explain each dish
A very contemporary Japanese style hotel with modern facilities. Rooms are equipped with all things you need even with charger for all type of USB and LAN cable. They also provide Panasonic hair dryer, hair and body shampoo, even skincare! Love the futon blanket and the pillow which I regret to purchasing it 😂 located just 5mins away from JR Kyoto station, making day trips to Osaka, Nara and Kobe super convienient
Stayed in October 2023
Reviewed: 14 October 2023
Dinesha
AustraliaThe room was super tiny but, it's manageable. Laundry can do with an upgrade. The dryers don't do a good job.
The location was perfect and the staff were wonderful.
Stayed in October 2023
Reviewed: 11 October 2023
Yu-ping
AustraliaNo
Close to Kyoto station
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content