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  5. Reviews of REF Kyoto Hachijoguchi by VESSEL HOTELS

Reviews of REF Kyoto Hachijoguchi by VESSEL HOTELS 4 stars

601-8001 Kyoto, Kyoto, 57 Higashikujou Muromachi, Minami-ku, Kyoto, Kyoto, Japan

#304 of 635 hotels in Kyoto

Guests' Choice

Review score

Based on 169 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.8

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Showing 1 – 25

  • Reviewed: 31 May 2024

    8.0
    Lovely place.
    • Leisure trip
    • Solo traveller
    • Double Room with Shower - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I would have love to encounter staff that could understand English a bit more.

    I liked the room a lot, bigger from Japan standards.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Shower - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Not applicable

    Comfortable Bar & restaurant Laundry facilities

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Shower - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very nice hotel in a very nice location. Staff was incredibly nice. Would easily stay here again.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Great location as a jump off to other destinations!
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights

    We had to get help with the remote to get the ac to work but after that all went well!

    Great location, near Kyoto station. (Great for doing day trips.) Excellent service and breakfast buffet was amazing. Umbrellas provided was handy. Very good location near neighbourhood restaurants.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    A comfortable, memorable stay in central Kyoto
    • Leisure trip
    • Couple
    • Double Room with Shower - Non-Smoking
    • Stayed 4 nights

    The walls were thin. Also the room was very small, which is to be expected in central Kyoto – and it was still well equipped and comfortable – but it's quite a squeeze for two people with large luggage and therefore perhaps a little overpriced. I suppose you pay for the brilliant location though!

    The location is brilliant, just a short walk from Kyoto train station and an excellent AEON mall (complete with restaurants, a supermarket, bookshop, Daiso and Village Vanguard). Check-in and check-out was smooth, the complimentary toiletries were generous and the room was cosy, with a very comfortable bed and great view. As usual when it comes to accommodation in Japan, it was clean, felt safe and was highly convenient. We'd definitely come back again!

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pillow was uncomfortable

    Breakfast and refreshments drinks, location, service

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Excellent, convenient location. Clean and modern.
    • Business trip
    • Group
    • Double Room with Shower - Non-Smoking
    • Stayed 2 nights

    Room on the very small side.

    Super convenient location, a few steps away from the main train station, yet very quiet. Modern minimalist decor. Comfy bed

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    I’d recommend and already have to my friends, i would definitely come back to stay.
    • Leisure trip
    • Family with young children
    • Double Room with Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Staff could not really help when asked about getting to local attractions. Did not have good knowledge of attractions or advice on public transport.

    Location was so good. Close flat walk from Kyoto station. Room was basic, small but clean and layout very well thought through.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    9.0
    Very comfortable
    • Leisure trip
    • Solo traveller
    • Double Room with Shower - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Near the station, nice environment

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Close to train station. Clean.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Shower - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    We booked for 2 adults and 2 kids with breakfast included and we were charged for the kids breakfast again. Information was misleading about breakfast included.

    Location was excellent. Very convenient right next to Kyoto Station.

    Stayed in March 2024

  • Reviewed: 16 February 2024

    10
    amazing 3 night stay, thanks
    • Leisure trip
    • Group
    • Double Room with Shower - Non-Smoking
    • Stayed 3 nights

    nothing per se

    good breakfast

    Stayed in January 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Staff did not really speak good english although they were very polite and nice. Room is quite small, but cheap.

    Requested for extra blanket and pillow and staff was able to accommodate. Location is very good, very near the train station.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    9.0
    An excellent choice for a clean and comfortable accommodation with easy access to public transport.
    • Leisure trip
    • Family with young children
    • Double Room with Shower - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room is too small for 2 guests. Also not enough hooks/space to hang clothes & towels. The pillow is too flat and uncomfortable.

    Its proximity to public transport. The breakfast had a good spread of Japanese cuisine. The room and the common areas in the hotel are clean and tidy. The staff are friendly and helpful. Highly recommended for future stays.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Great value for the price. Highly recommended for travelers seeking a convenient one-night stay.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This hotel’s location next to the station is a huge bonus. The amenities are average, but personally, I’d rate it higher due to the exceptionally comfortable sleep setting. The pillows and bed are probably the best I’ve experienced in Japan. I had the best sleep on my last day before departing Japan.

    Stayed in January 2024

  • Reviewed: 24 December 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small room.

    Location and cleaningness

    Stayed in December 2023

  • Reviewed: 22 December 2023

    8.0
    Very good
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Really close to Kyoto station

    Stayed in October 2023

  • Reviewed: 31 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    None

    The accommodation is behind Kyoto Station. Walk down underground and pass under the station. Walk across the street to the opposite side. There are 7 shops that grill very good meat. Food around the accommodation Good service staff New room, clean The bed is very comfortable to sleep on. Next time I go to Kyoto, I will stay here again.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    10
    I like it, and I will book this hotel again next time.
    • Leisure trip
    • Solo traveller
    • Double Room with Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room is a bit tiny, I can hardly fully open my 30L luggage.

    It’s close to Kyoto station, which is very convenient for traffic and shopping. The hotel is clean and comfortable, I would definitely book again when I come to Kyoto next time.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    10
    Worth to what I paid and exceed my expectations.
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Continent location and impressing charged breakfast.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast very good

    Stayed in October 2023

  • Reviewed: 21 October 2023

    10
    Will stay again if I ever come to Kyoto!
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Menu does not have English version which makes ordering a little bit inconvenient, however the staff was helpful to translate and explain each dish

    A very contemporary Japanese style hotel with modern facilities. Rooms are equipped with all things you need even with charger for all type of USB and LAN cable. They also provide Panasonic hair dryer, hair and body shampoo, even skincare! Love the futon blanket and the pillow which I regret to purchasing it 😂 located just 5mins away from JR Kyoto station, making day trips to Osaka, Nara and Kobe super convienient

    Stayed in October 2023

  • Reviewed: 14 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Shower - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The room was super tiny but, it's manageable. Laundry can do with an upgrade. The dryers don't do a good job.

    The location was perfect and the staff were wonderful.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    Good location but staff need more friendly
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No

    Close to Kyoto station

    Stayed in October 2023

Showing 1 – 25

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