403-0005 Yamanashi, Fujiyoshida, Kamiyoshida 4261 , Japan
Based on 21 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.0
Facilities
7.7
Staff
7.9
Value for money
7.7
Free WiFi
8.6
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Showing 1 – 21
Reviewed: 28 November 2023
Fern
United KingdomIt was very unclear about when the onsen was shut/open in the morning. The lady told us it was closed so we waited for it to open which we thought was in 20minutes but she meant the other way around. So this was upsetting we missed using it before checking out. They could do with just writing open in English and the hours to avoid miscommunication. I booked 2 rooms because on booking.com it said single rooms but they were both twin rooms so I paid double for no reason which is obviously upsetting and annoying. The pillow was tiny and like a stone and the bed was really hard. No tea bags Shower was very low pressure and pretty tubbish compared to the ones at the onsen.
The onsen is wonderful! I would have paid to just use this. There is a nice large outside one and two inside and was my fiest experience so it helped there being space and the showers slightly hidden for washing before. They also provide a large dressing gown big enough even for a fat westerner.
Stayed in November 2023
Reviewed: 13 March 2022
Christine
Japanbedrock bath closed difficult to find English staffs restaurant was full for dinner
spa
Stayed in March 2022
Reviewed: 14 February 2024
Phunvipa
ThailandOnsen since the property closed outdoor Onsen
Everything except Onsen
Stayed in February 2024
Reviewed: 3 November 2023
Joy
SingaporeThe restaurant staff were not helpful and impatient. Breakfast was boring and the restaurant served standard quality fare - no change in breakfast menu.
The front desk staff was excellent especially Ms Midori. Despite our lack of knowledge in speaking / understanding Japanese, the staff showed patience and understanding. I loved the Onsen facilities.
Stayed in October 2023
Reviewed: 7 October 2023
Andy
JapanNot much. It was perfect for my stay.
The attached Onsen is great. I used it every day. I got a great price for my stay—cheaper than most business hotels, but with the added benefit of an attached Onsen and yakiniku restaurant. There’s also a convenience store right across the street.
Stayed in October 2023
Reviewed: 21 September 2023
Connor
United StatesBreakfast needed to be reserved.
The staff was understanding and moved me out of the smoking room that I accidentally booked. The original room burned my throat in seconds.
Stayed in September 2023
Reviewed: 23 July 2023
Peter
GermanyOnsen Bad direkt am Hotel Digitaler Check in
Stayed in June 2023
Reviewed: 16 July 2023
Simon
AustraliaThe lights and power in the room didn’t work when I arrived and staff were scrambling to fix it. Beds were hard. Staff were not helpful at all - I have a disability and when I asked front desk staff to help organise a taxi for the 3+ kilometre walk to the train station the next morning, they just shrugged and said ‘sorry’. Extremely poor service and they should be ashamed. If I could give 0 stars I would.
Stayed in July 2023
Reviewed: 21 January 2022
Adam
JapanI enjoyed the outdoor onsen with the view of Mt Fuji. The staff was super friendly and helpful. I don't speak any Japanese, but they were very patient and helped me with my stay.
Stayed in December 2021
Reviewed: 23 November 2021
Angelyn
Japanme and my friends do our own bed/futon we dont get service that was our first time experience! we used onsen once and the next day we need to pay again if we’re going to use it.
near in tourist spot and lots of restaurants
Stayed in November 2021
Reviewed: 26 May 2021
Robertson
JapanThe place is great. Large rooms. Good onsen. View of Fujusan is nearly unobstructed. Plenty of car parking. Free wifi.
Stayed in May 2021
Reviewed: 10 September 2021
Anonymous
United StatesThe pillow was a little uncomfortable but not bad
The staff was helpful and very professional
Stayed in September 2021
Reviewed: 10 December 2023
Quests
SingaporeThere are no comments available for this review
Stayed in November 2023
Reviewed: 22 November 2023
Jaspisita
JapanThere are no comments available for this review
Stayed in October 2023
Reviewed: 14 November 2023
Chunwei
MalaysiaThere are no comments available for this review
Stayed in November 2023
Reviewed: 19 October 2023
Skip
NetherlandsThere are no comments available for this review
Stayed in October 2023
Reviewed: 17 September 2023
Clive
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 23 August 2023
Ng
Hong KongThere are no comments available for this review
Stayed in July 2023
Reviewed: 10 December 2023
Tp
ThailandThere are no comments available for this review
Stayed in November 2023
Reviewed: 24 November 2023
Tp
ThailandThere are no comments available for this review
Stayed in November 2023
Reviewed: 4 August 2023
Scott
AustraliaThere are no comments available for this review
Stayed in August 2023
Showing 1 – 21
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