221-0835 Kanagawa, Yokohama, Kanagawa-ku, Tsuruyacho 2-13, Japan
#20 of 142 hotels in Yokohama
Guests' ChoiceBased on 228 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.4
Facilities
8.8
Staff
8.7
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 19 April 2024
Tangoprinceq
United StatesMy room on 7th floor was facing the exhaust outlets for the neighboring restaurants. Try to stay on a higher floor or ask for a room with an unobstructed view. .
The bathtub and shower are one unit, which is a good thing. You can fill the bathtub to the top, jump in, and it doesn't matter if it overflows. Also, the location of the hotel is convenient to the best supermarkets and train station.
Stayed in April 2024
Reviewed: 12 April 2024
Levi
United States- nothing
- Clean, had all I needed in a small package - close to a lot of really good restaurants - bath was a good size - upgraded me to a smoking to non smoking
Stayed in April 2024
Reviewed: 7 April 2024
Jose
United StatesA bit pricey but if your okay with that it’s a very good hotel
Nice view with spacious room.
Stayed in March 2024
Reviewed: 30 March 2024
Phuoc
AustraliaLocation was handy right next to Yokohama station, easy to find
Stayed in March 2024
Reviewed: 15 March 2024
Sheri
United StatesSleeping arrangements a bit tight for 4 people (2 adults, 2 children) on 1 double bed and 1 twin bed
Easy check in, free toiletries, and basic room amentities; even in a busy nighttime location, it was quiet enough for us to sleep (12th floor)
Stayed in March 2024
Reviewed: 14 January 2024
Julie
New ZealandNo complaints.
The location of the motel in relation to Yokohama railway station was ideal - just an easy walk. Staff were very efficient and managed to convey what was needed, despite the language barrier. Our room was on the 14th floor from memory and had great views over the streets below. Room on the small side, but well appointed.
Stayed in November 2023
Reviewed: 4 January 2024
Catherine
AustraliaQuite far from the port
Modern
Stayed in January 2024
Reviewed: 29 December 2023
Sheng
AustraliaGreat view and service. Professional staff.
Stayed in December 2023
Reviewed: 5 December 2023
Michael
United KingdomThis hotel was the equivalent of something much more expensive. A very large room, by Japanese city standards. Coin laundry was easy to use, and progress of the wash could be observed from the TV in my room. I will definitely check out the Richmond chain of hotels when I stay in other Japanese cities.
Stayed in November 2023
Reviewed: 3 December 2023
Tok
SingaporeNone.
Location is excellent. About 5 mins walk to train station and 30mins direct train to Tokyo Station. Lots of shopping and food outlets at Yokohama train station. Two mini-mart near hotel. Room amenities are adequate.
Stayed in November 2023
Reviewed: 3 December 2023
Michael
United KingdomDifficult to find the hotel given the complexity of Yokohama station and the construction work next to the hotel. Not that keen about having the wash hand basin in the room and the relative lack of hanging and storage space both of which seem to be general features of Richmond Hotels. We travel light but struggled to find space to keep the room tidy. Some hooks from Daiso would have been very useful.
The staff were excellent and made every effort to be helpful. The rooms, though small, were comfortable (the single room was the same size as the double room). The location was very convenient for the station and eateries. The laundry facilities were excellent and could be checked on the screen in the room. The room was quiet even though there was construction next door. We sourced our own breakfast from the excellent bread shops in the station and from the convenience stores next to the hotel. Once we worked out the complex layout of the station we made good use of the excellent railway links, including the direct link to Narita Airport (JR) and to Haneda Airport (not JR), both of which we used.
Stayed in December 2023
Reviewed: 28 November 2023
Athol
AustraliaGreat location close to station
Stayed in November 2023
Reviewed: 26 November 2023
Thanawan
Thailandnothing
room size/ room layout/ separate toilet and water basin
Stayed in October 2023
Reviewed: 10 November 2023
Tc
Singaporesome foods ran out fairly quickly and weren’t replenished quick enough by the staff.
Breakfast quality and variety were acceptable
Stayed in November 2023
Reviewed: 7 November 2023
Yao-chen
TaiwanDrying machine can’t work properly,need to run many times to get dry cloth
Location and uquipment
Stayed in November 2023
Reviewed: 2 November 2023
Soon
SingaporeNil
Room was clean. It is close to yokohama station with only 3 minutes walk after you figured out which is the closest gantry exit. There is a family mart just below the street corner to any quick snacks.
Stayed in October 2023
Reviewed: 1 November 2023
Matthew
United KingdomYokohama is a good location to ease yourself into being in Japan for the first time. Not as busy as Central Tokyo. The hotel was clean and fairly spacious for one. Good place for breakfast too.
Stayed in October 2023
Reviewed: 15 October 2023
Jazreel
JapanHumid
Spacious room
Stayed in August 2023
Reviewed: 11 October 2023
Herbert
ChinaNo separate desk available
Stayed in October 2023
Reviewed: 3 October 2023
Betty
SingaporeNothing
Location is the best. 8 min walk to the subway station and also to a few major shopping mall and restaurant.
Stayed in October 2023
Reviewed: 23 September 2023
Andrew
AustraliaN/A
Excellent location. Very well managed. The guests needs were thoughtfully considered - an example of which was the on-site laundry facilities with even an ability to check the availability of machines on the TV from the comfort of your own room.
Stayed in September 2023
Reviewed: 18 September 2023
Tylor
United StatesI had issues with the elevator. It may have just been me. It was also very hot outside and the hallways aren't A/C so maybe I was just stressed. I'll give benefit of the doubt on this one.
Location was convenient. Plenty of food and entertainment nearby. Staff was kind and helpful.
Stayed in September 2023
Reviewed: 12 September 2023
Catherine
United KingdomConvenient location to Yokohama station & great value for money.
Stayed in September 2023
Reviewed: 12 September 2023
博淳
Taiwanclean during stay is not really good.
good location for business trip, everything need to buy near hotel.
Stayed in September 2023
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