600-8237 Kyoto, Kyoto, Shimogyo-ku Higashihorikawa-dori Shiokoji-sagaru Taimatsu-cho 1, Japan
#454 of 634 hotels in Kyoto
Guests' ChoiceBased on 819 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.1
Facilities
8.2
Staff
8.7
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 21 February 2024
Ching
MalaysiaWorking behaviour is rigid. Not as flexible as one would expect.
Location is 5 minutes walk to Tokyo Station.
Stayed in February 2024
Reviewed: 20 February 2024
Jan
AustraliaConvenient location, clean, good breakfast
Stayed in February 2024
Reviewed: 19 February 2024
Julia
AustraliaClose to the train station.
Stayed in February 2024
Reviewed: 19 February 2024
Nathan
AustraliaSometimes the breakfast room is a bit cramped. I’d love to have more room to breathe. Having said that, the food is excellent.
Clean comfortable professional hotel. Excellent staff. Excellent facilities. Close by to JR Kyoto Station and a shuttle bus if you don’t want to do the few minutes walk. I’ve stayed there twice and I will return on my next trip to Kyoto.
Stayed in February 2024
Reviewed: 17 February 2024
Rae
SingaporeThere was a slight musky smell in the toilet. We were also a little surprised that we had to pay for the facilities like the gym.
The location was good, a relatively short walk to the train station. It was also a really huge hotel! Room was comfortable and spacious too, overall a good stay!
Stayed in January 2024
Reviewed: 11 February 2024
Jenny
SingaporeThe pillows were very small, more like for children. Wasn't comfortable to sleep in. We had to request for more pillows! Not hangers in the wardrobe for 3 adults, we had to ask for more. Understand that the hotel is trying to be sustainable thus no water given however a bottle was given so that guests can fill water at the water and ice dispenser. The room not well litted. Could have a light at the mirror by the main door. The bathroom very small.
Staff very friendly. Very helpful. The shuttle bus service is very good. The room is HUGE which is a very good plus point. We had 3 single beds in our room and there were still plenty of space for a sofa and many room to open 3 huge luggages.
Stayed in February 2024
Reviewed: 10 February 2024
Paul
AustraliaBed covers kept sliding off - difficult to get a good nights sleep
Clean rooms and convenient location
Stayed in February 2024
Reviewed: 10 February 2024
Khunnanun
Thailandfair làrge public space
Stayed in February 2024
Reviewed: 7 February 2024
Geoff
AustraliaHigh quality good condition nice 30m2 rooms and extremely good value
Stayed in February 2024
Reviewed: 7 February 2024
Natalie
Australiathe pool and gym opening hours are not great. doesnt open until 1pm which is not really conveninet.
the room
Stayed in February 2024
Reviewed: 4 February 2024
Bik
Hong KongWalking distance from Kyoto station tKes 10 mins. If having luggages it is quite hard Unfortunately no onsen provided.
Stayed in February 2024
Reviewed: 4 February 2024
Jacky
AustraliaFacilities timing is not good
Staff were excellent
Stayed in January 2024
Reviewed: 30 January 2024
Nicole
AustraliaYou do need to travel to see any sights but it was handy being near the station.
The room was clean and tidy and more spacious than I expected. It was a handy location near Kyoto station. We enjoyed the included breakfast and the overall feel of the hotel.
Stayed in January 2024
Reviewed: 28 January 2024
Yolanda
United StatesLoved the lovation and amenities
Stayed in January 2024
Reviewed: 21 January 2024
Shahidah
MalaysiaThe hotel did not cater enough halal food for muslim tourists esp during breakfast . Booking.com should highlite this issue when b’fast payment is inclusive.
There’s regular shuttle service to the Kyoto Station.
Stayed in December 2023
Reviewed: 20 January 2024
Jenny
IrelandLarge crowd at buffet breakfast.
A short walk between hotel and station. Though it's a big hotel, but service was efficient and swift.
Stayed in January 2024
Reviewed: 20 January 2024
Ali
KuwaitThe bed
Stayed in January 2024
Reviewed: 13 January 2024
Jacky
AustraliaGym timing is useless
Staff and cleanings
Stayed in January 2024
Reviewed: 12 January 2024
Kin
SingaporeSmall toilet, no drinking water provided.
Within walking distance from the Kyoto station.
Stayed in January 2024
Reviewed: 10 January 2024
David
AustraliaRooms a little small but it is Japan after all...still good value for money
Central location Great service Attentive staff
Stayed in January 2024
Reviewed: 9 January 2024
Leiwen
Canadaroom had some sort of bad smell
breakfast was nice
Stayed in January 2024
Reviewed: 9 January 2024
Jacky
AustraliaThe gym is only open from 1:30 pm to 8:30pm which is pretty much useless
Staff very friendly and good location
Stayed in January 2024
Reviewed: 7 January 2024
April
SingaporeLocation is not perfect to visit the city. It's quite far away from the city centre. But it's near the train station.
Staff is lovely. Very comfortable room
Stayed in December 2023
Reviewed: 6 January 2024
Kwanrudee
ThailandNothing.. but if the hotel has public bath, that would be awesome
Location is close to Kyoto station, the room is very clean and spacious
Stayed in December 2023
Reviewed: 5 January 2024
Lester
United StatesHotel personnel not that friendly
Location
Stayed in December 2023
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