Reviews of RIHGA Royal Hotel Kyoto 5 stars
600-8237 Kyoto, Kyoto, Shimogyo-ku Higashihorikawa-dori Shiokoji-sagaru Taimatsu-cho 1, Japan
#453 of 634 hotels in Kyoto
Guests' ChoiceReview score
Based on 814 hotel reviews
8.1Score breakdown
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Cleanliness
8.6
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Comfort
8.5
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Location
8.1
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Facilities
8.2
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Staff
8.7
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Value for money
8.1
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Free WiFi
8.4
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Reviewed: 30 May 2024
Orencio
New Zealand3 reviews9.0“Enjoyed stay”- • Leisure trip
- • Family with young children
- • Standard Double Room with Swimming Pool & Fitness Center Access - Executive Floor - Non-Smoking (10th Floor)
- • Stayed 3 nights
- • Submitted via mobile
Quick service
Stayed in May 2024
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Reviewed: 28 May 2024
Nicola
United Kingdom26 reviews2 helpful votes8.0“Great location to the station. Had on site car parking which is why we chose this hotel.”- • Leisure trip
- • Group
- • Standard Double Room with Swimming Pool & Fitness Center Access - Executive Floor - Non-Smoking (10th Floor)
- • Stayed 4 nights
- • Submitted via mobile
Double bed which was against the wall so one person couldn't get out of bed easily. Breakfast wasn't included in our rate and when we enquired on the cost, found it to be far more expensive than any of the other hotels we had stayed in throughout Japan.
Shuttle bus service to and from the station was a nice bonus. We had paid for swimming pool access and that was a nice experience.
Stayed in May 2024
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Reviewed: 27 May 2024
Davis
United States1 review7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Facilities a bit out dated
Stayed in May 2024
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Reviewed: 27 May 2024
Roli
India1 review8.0“Comfortable, good location and good rooms.”- • Leisure trip
- • Family with young children
- • Luxury Family Room with Swimming Pool & Fitness Center Access - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Nothing much.
Quite close to the Kyoto station and they have a shuttle service every 20 min which is very convenient. We had a family room and this was large and very comfortable.
Stayed in May 2024
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Reviewed: 26 May 2024
Mojtaba
Turkey20 reviews8.0Very good- • Leisure trip
- • Group
- • Deluxe Twin Room - Non-Smoking
- • Stayed 2 nights
good
Stayed in April 2024
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Reviewed: 26 May 2024
Mojtaba
Turkey20 reviews8.0Very good- • Leisure trip
- • Group
- • Standard Double Room with Swimming Pool & Fitness Center Access - Premium Floor - Non-Smoking (9th Floor)
- • Stayed 2 nights
good
Stayed in April 2024
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Reviewed: 26 May 2024
Mojtaba
Turkey20 reviews8.0Very good- • Leisure trip
- • Group
- • Deluxe Twin Room - Non-Smoking
- • Stayed 2 nights
everything is good
Stayed in April 2024
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Reviewed: 26 May 2024
Bektash
Turkey20 reviews7.0Good- • Leisure trip
- • Group
- • Superior Twin Room - Non-Smoking
- • Stayed 2 nights
everything is good
Stayed in April 2024
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Reviewed: 25 May 2024
Jamie
Australia14 reviews8.0“Good stay that's close to the station.”- • Leisure trip
- • Couple
- • Standard Double Room with Swimming Pool & Fitness Center Access - Kyoto Style Floor - Non-Smoking (8th Floor)
- • Stayed 4 nights
- • Submitted via mobile
The hours of the pool/fitness centre were quite limited. 1.30pm to 8.30pm, of which you couldn't enter after 6.30pm. Means only a 5hr window to arrive and use these services. It's a decent selling point of your hotel, so not sure why operational hours are so limited as there was clearly a lot of staff at the hotel. Fitness centre is particularly small (2x treadmills 2x bikes, 2x mats and one all encompassing machine - no free weights).
The shuttle service was helpful. The rooms were spacious compared to others we stayed in. Also the close proximity to Kyoto Station was nice. The pool was good, but some improvements recommended (see below).
Stayed in May 2024
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Reviewed: 24 May 2024
Julian
United Kingdom3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Twin Room with Swimming Pool & Fitness Center Access - Kyoto Style Floor - Non-Smoking (8th Floor)
- • Stayed 3 nights
very good location comfortable and clean
Stayed in April 2024
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Reviewed: 22 May 2024
Zena
Germany5 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room with Swimming Pool & Fitness Center Access - Executive Floor - Non-Smoking (10th Floor)
- • Stayed 5 nights
- • Submitted via mobile
It felt like tugging in with a plastic bag... The blanket & covers were pure plastic.
Big bathtub. With closed Windows it was really quiet although the trainstation was close.
Stayed in May 2024
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Reviewed: 21 May 2024
Hanie
New Zealand12 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Wide King Double Room - Non-Smoking
- • Stayed 4 nights
We need to stay on a queue for breakfast every morning (4 days). It is not acceptable for me
Stayed in May 2024
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Reviewed: 20 May 2024
Mohammad
Kuwait15 reviews9 helpful votes9.0“Excellent”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Swimming Pool & Fitness Center Access - Kyoto Style Floor - Non-Smoking (8th Floor)
- • Stayed 3 nights
- • Submitted via mobile
I loved the location of the hotel. It's a 10-minute walk to the JR station, a 15-minute walk to Aeon Mall, and a 3-minute walk to 7-Eleven store. There is a temple just across the hotel and a park just 400 meters away from the hotel.
Stayed in May 2024
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Reviewed: 20 May 2024
Oliver
United Kingdom10 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room with Swimming Pool & Fitness Center Access - Kyoto Style Floor - Non-Smoking (8th Floor)
- • Stayed 3 nights
- • Submitted via mobile
Blinds weren't entirely black out Didn't replace coffee (even though we asked)
Pool Bed
Stayed in May 2024
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Reviewed: 19 May 2024
Karen
Australia1 review7.0“Loved Kyoto.”- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Restaurants very expensive. Breakfast did not have a lot of options to choose from. (for my taste)
Rooms were good and cleaning service great
Stayed in May 2024
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Reviewed: 15 May 2024
Ebony
Australia1 review8.0Very good- • Leisure trip
- • Family with young children
- • Superior Twin Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Room door not closed properly after housekeeping. No room service available.
Great location. Very helpful and friendly staff. Nice big room for a family
Stayed in May 2024
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Reviewed: 14 May 2024
Herzog
United States4 reviews8.0“Solid stay in Kyoto hotel close to Train Station”- • Leisure trip
- • Family with young children
- • Wide King Double Room - Non-Smoking
- • Stayed 3 nights
Although it was close to the train station, it is outside of town. Had to take a taxi or local trains to see the sights. It also housed large tour groups so if you ran into them at breakfast there were waits.
The hotel is located a short distance from Kyoto station. We walked to the hotel upon arrival then found out that there is a free shuttle to/from Kyoto station running all day, so we used that for the next couple of days. Rooms were good size - we had a double queen with plenty of room to stretch out. Our infant soon enjoyed the floor to ceiling windows with a view of a bust traffic intersection and some rail lines. We had breakfast options - there was a buffet downstairs or a sitdown at a fancy french restaurant on the top floor. Opted for the buffet every day as it was easier to ensure our baby would find something to eat. The food was pretty good.
Stayed in April 2024
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Reviewed: 13 May 2024
Michelle
United States10 reviews1 helpful vote9.0“It's worth to the rate and would come again”- • Leisure trip
- • Couple
- • Deluxe Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Outside of the window you can see the rail tracks where you can hear the noise from. Luckily the trains stop proximately between 11pm and 5am. It didn't bother too much to our sleeping.
Big room space, very clean and comfortable conditions.
Stayed in April 2024
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Reviewed: 11 May 2024
Kamia
Australia23 reviews2 helpful votes8.0“It met our needs well, even though I preferred to use external restaurants.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
No coin laundry. The individual price by piece service seemed unsuitable for family laundry loads. However reception kindly provided a map to a nearby laundromat which was very suitable. Next time I’ll ask whether they have ironing equipment too. There are many restaurants but not really covering lower to medium priced options. However it is close enough to Kyoto station to eat there.
Close to station and shuttle bus was handy when we had suitcases. Great breakfast buffet range. Comfortable beds. English speakers among staff.
Stayed in April 2024
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Reviewed: 10 May 2024
Celestino
Netherlands14 reviews7.0“Good value for money with small things to improve”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Swimming Pool & Fitness Center Access - Kyoto Style Floor - Non-Smoking (8th Floor)
- • Stayed 5 nights
- • Submitted via mobile
Pool only opened from 1:30PM to 8:30PM The bar on the basement floor is depressive and the floor smells bad. Not inviting, dark, no windows…
Good breakfast, ice/water machine on the floor
Stayed in May 2024
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Reviewed: 10 May 2024
Tania
Australia15 reviews2 helpful votes7.0“Great location, rooms were average, restaurants to expensive when there were cheaper options nearby”- • Leisure trip
- • Group
- • Deluxe Twin Room with Swimming Pool & Fitness Center Access - Executive Floor - Non-Smoking (10th Floor)
- • Stayed 3 nights
- • Submitted via mobile
Rooms were ok, restaurants were too expensive
Close to Kyoto Station
Stayed in May 2024
-
Reviewed: 5 May 2024
Simon
United Kingdom41 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Twin Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
I would have liked the swimming pool to be open earlier.
All the staff are excellent. Quiet rooms. Great location for Kyoto station. Large choice for breakfast.
Stayed in May 2024
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Reviewed: 4 May 2024
Long
Hong Kong2 reviews9.0“Nice”- • Leisure trip
- • Family with young children
- • Superior Twin Room with Swimming Pool & Fitness Center Access - Premium Floor Non-smoking 9th
- • Stayed 4 nights
- • Submitted via mobile
Nth
Comfort
Stayed in April 2024
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Reviewed: 4 May 2024
Gatelyte
Denmark8 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Could hear noises from the corridor
There was a shuttle service to and from the hotel. Staff was very helpful and nice. Room was clean, comfortable and spacious.
Stayed in May 2024
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