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Reviews of root hakone

250-0631 Kanagawa, Hakone, 343-1 箱根町, Japan

#10 of 15 B&Bs and Inns in Hakone

Guests' Choice

Review score

Based on 102 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Both the room and shared bathroom were clean. The next bus stop is not far away, but if you have to go to Gora train station, I would definitely recommend a taxi. Google Maps will advise you to take the bus and have a short walk, but the short walk turned out to be quite a hike

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Lacking a common area to chill and meet travelers. Can get noisy if other guests aren't respectful

    Super friendly staff and comfortable to have your own space.

    Stayed in April 2024

  • Reviewed: 27 May 2024

    8.0
    Beautiful and convenient accomodation. Would come again.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s normal for this kind of accommodation, but noise travelled very easily and I found it difficult to sleep. Not really a problem though, I really liked it overall.

    Really beautiful property in a convenient spot for what we were doing. Extremely responsive host, and the host was very friendly upon checkin. Our room also had a lovely view of the surrounding mountains.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Single Bed in Dormitory Room
    • Stayed 1 night

    We stayed in the dorms, which didn't have complete walls, making it easy to hear everyone around us, and we had some noisy neighbors.

    Rooms were nice and private, beds were clean and comfy, location was nice

    Stayed in April 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Narrow, but the futon was nice and comfortable. Has space above to store big stuff like luggage. The walls don't connect to the ceiling so you can hear every noise people make which is fine as everyone keeps quiet. Except some guests are loud snorers and you can hear that clear as day, so keep in mind if you're a light sleeper. I can sleep through anything so it was fine, and kinda funny. The bathrooms and showers were kept clean, and it was really nice that there was a washer and dryer to wash your clothes. They provided extra amenities that you pay a couple yen to use, such as towels, combs, toothbrushes etc. which is nice as well. Nice location with a bus stop, restaurants and 7/11 nearby.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    The accommodation fell short of my expectations; however, it serves adequately for a one-night stay
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 1 night

    The walls are thin, imagine like being without them (luckily during our 1 night stay it was quiet, otherwise, it could have been challenging to get a good night's sleep.) The place is lacking plates, cutlery and cups (I was given upon request) It might get cold during the night time

    Convenient location if doing the whole Hakone Loop The "authentic" feeling of the place

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    A good value for money stay
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The futon mattress was a little thin/uncomfortable, but maybe as I’m not used to sleeping on these.

    The host was friendly and explained everything well. The building felt cosy and welcoming.

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Spacious, nice staff, relaxing atmosphere, nice bar.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Compared with other Hotels it was not so perfectly clean, but it was clean enough, a few hairs on my bedsheets don’t bother me too much. The walls were very thin so you hear all the noises from the other guests. Utilities like towels are not free in the room, you have to „rent“ them for a small fee.

    Because of the ryokan design, the Room is pretty spacious compared with other hotel rooms in Japan. It has also a a/c system which can warm up the Room very fast, because the Isolation is Not so good. The host was very nice and explained everything. Even without good english skills, communication was no problem. The staff was very kind and relaxed. The hotel bar is worth a visit, very good prices and one of the best Whisky collections i ever saw!

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Good location and great value for money
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night

    the futon felt they could do with an upgrade (although sleeping on the floor is a new experience for us)

    The shared facilities were very good, the shower rooms were very clean and modern plenty of space.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    the sleeping area was a bit cold out of your bed

    The host was very nice and helped despite all the communication difficulties, the bar was great for getting to know people

    Stayed in April 2024

  • Reviewed: 1 March 2024

    9.0
    Near the bus stop
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The friendly staff; the location.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    Thanks for the stay and the special new year eve!
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights

    Thanks a lot for the nice stay and the unforgettable new year eve in the bar. We had a great time with the hosts and other travellers. Great location for walks to Mt. Fuji, restaurants, stores and bus stop close by, still in a nice and quite residential area. Hosts a very helpful and gave us many valuable recommendations.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Had a fun stay with good Japanese experiences close to bus etc. to explore area.
    • Leisure trip
    • Family with young children
    • Single Bed in Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly owner who was helpful dropping us at museum when we arrived. We spent New Year in the bar and had a great time meeting other travellers and local people. Hostel is close to bus stop and convenience stores and some restaurant options.

    Stayed in January 2024

  • Reviewed: 1 December 2023

    8.0
    Good backpacker spot
    • Leisure trip
    • Family with young children
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    Towels are for rental only, and bathrooms are all shared. Not a con but something to note. Slightly far from the main tourist area so bus rides are needed, though two stations are in walking distance.

    Slightly off the beaten path, would be ideal for backpackers instead of families. Surrounded by great looking restaurants though most had unfortunate working hours that we missed for a one night stay. The room is cozy and more spacious than most budget hotels. Staff is friendly and was there to greet us for the check in, while check out was hassle free. Features a cool looking bar that we unfortunately was too tired for. View during the evening and sunrise was stunning

    Stayed in November 2023

  • Reviewed: 30 November 2023

    8.0
    very enjoyable
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Cramped for 3 on futons

    No breakfast ... Good access to village shops and bus routes a bi

    Stayed in November 2023

  • Reviewed: 18 November 2023

    9.0
    Clean and tidy
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There is only one restaurant around but it is closed early. So, we have to walk for a few minutes to find something to eat.

    It is very clean and tidy because it is open for 3 months. The staff is nice although he can speak little English. In fact, he is willing to help and to provide services. The location is good because this is a bus stop close.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    9.0
    Friendly staff
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Other guests disrupting the quietness at night by talking loudly and being disrespectful. Of course, I can't blame the guesthouse when that happens.

    There's a bar, where people can go and have a drink after exploring in Hakone, and to meet other guests as well. Moreover, the staff are exceptionally friendly and do their very best to give their guests a pleasant stay.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The host was extremely helpful and nice. Also really liked the way they do dormitories to give you extra privacy

    Stayed in November 2023

  • Reviewed: 24 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    The noise insulation is not very good, no curtain.

    The hosts were friendly, the house is clean.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    Would stay again when I’m in Hakone
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Really loved my stay here. The rooms were comfy with a little nice thick duvet and fluffy pillows. It was really clean and modern throughout. The staff are really friendly too and the owner drove us a few times to the lake or station which was really kind. The bar is amazing and the bartender really knows how to make delicious cocktails. Great for socialising after a day exploring. It’s easy to get public transport to the tourist attractions! Definitely recommend

    Stayed in October 2023

  • Reviewed: 12 September 2023

    7.0
    adequate for my 2 days there
    • Leisure trip
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 2 nights

    The walls were paper thin and I could hear every grunt of the lovemaking couple next door. The basin for washing face/brushing teeth was at knee level, and the alternative was a stainless steel sink tub.

    The shower was great, the room was super clean and comfortable. Lots of eating places within walking distance though need to keep track of time as they close early.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I wasn't expecting the tops of the small rooms to be open. One person next to me was snoring extremely loud. A guest lounge would be nice, it's under construction.

    In the little rooms there is enough space for one person to sleep and for a large suitcase. The bar ist very nice too. Showers very modern and clean.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights

    In the morning the room was very bright. The sink upstairs was not so clean.

    Friendly host, clean room, toilets and showers. Great water pressure in the showers. For western backs the beds were not so comfy (just something to deal with not necessary negative)

    Stayed in August 2023

  • Reviewed: 25 May 2024

    10
    Excellent stay, especially for the price, location, and amenities
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Helpful and friendly staff. We arrived early and were greeted and accommodated well. The location is beautiful and close to hiking areas. Property offers a nice, clean and comfortable stay at a good value

    Stayed in May 2024

Showing 1 – 25

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