So we accidentally booked on the wrong side of Mt Fuji. There was nothing to do in the local area and restaurants were an hours walk away with no accessible transport.

It was an easy 10 min walk from shin-Fuji station. It was clean and friendly atmosphere.

Stayed in March 2024

No

Everything is as promised in the web. Clean and good location

Stayed in April 2024

The food was a bit limited and the location is a bit far from the attractions, but they provide a few free shuffle bus to the train station

A lot of facilities and helpful staff

Stayed in March 2024

Good view, see Mount Fuji.

Stayed in February 2024

Onsen does not look like in the photo on Booking.com, it's just a small onsen in a square bath and no view outside

I love the atmosphere, not too much crowed and I like the lamp inside the room :) One more thing, the breakfast is superb! there are many kinds of food like bread and rice and also coffee provided by Doutor company (Japanese coffee). Worth to pay for this hotel :)

Stayed in February 2024

A bit far from the centre of town, and not enough bikes to make short work of a trip into the town centre for a family of 4.

Free bike hire for 2 hours with 1000Y per hr for additional time. Free shuttle bus to and from Shin Fuji station. In-house Restaurant for breakfast and dinner. Short walk to restaurants and shopping. Good views of Mt Fuji.

Stayed in November 2023

Friendly staff, clean room with view of Mt Fuji. Stayed for 1 night on route somewhere else, was perfect for that. Nice breakfast.

Stayed in November 2023

Location was a bit far from Fuji station and other local trains. No bus goes there.

They had a public bath in the hotel. We can relax after a long day

Stayed in November 2023

One thing that stood out are the staff serving at the restaurant. They were so courteous and went out of their way to make us comfortable. I wish I could call out their names. The management should be proud of them. I will definitely be recommending the hotel to my colleagues back in Melbourne- Australia.

Stayed in October 2023

New hotel, clean and comfy rooms.

Stayed in October 2023

Perfect location for visiting Fujisan (mt fuji) tourist locations if you arrive via shinkanzen and rent a car during your stay. Friendly staff, free vending machine vouchers, secure female public bath. Bed and room were comfy enough for the price.

Stayed in September 2023

It has been fine to have two rooms while we prefer to have one big room for family.

It provided very good breakfast just in same building (1st floor).

Stayed in August 2023

Comfort of beds

Location for shinkansen station, onsen option, breakfast and Mount Fuji views

Stayed in September 2023

I felt rushed to finish up quickly at breakfast ! Other than that, no issues.

Very nice hotel not far from Shin-Fuji station. Staff were friendly and able to communicate in Japanese and English. The breakfast was a mixture of local and international foods which were fresh and tasty with lots of choice. The main thing I will remember is the view from my hotel window of Mt Fuji - spectacular ! Would be happy to go back and stay again.

Stayed in August 2023

In some comments from booking.com it was written they have some shuttle bus to the train station, but they don't. When I asked about it before arriving they didn't even bother to answer about it on booking.com messaging. Not very close to the train station or other stores. Bad English speakers at reception. No complementary water received.

Very clean and enough space in the room. Breakfast had enough options for me. Has public bath at 1st floor. Nice view to Fuji when waiting for elevator at higher floors, and probably from some rooms, but I got my room on the other side.

Stayed in September 2023

Room is small. Far from center. It is hard to find a good restaurant for dinner.

Breakfast is delicious. Room is clearly but small. Receptionist is very good.

Stayed in August 2023

NO "do not disturb" sign available. That's really bad in my opinion. Sturdy bed

Standard commercial hotel. Great in general

Stayed in August 2023

A lot of people especially for the breakfast

Clean business hotel

Stayed in July 2023

The aircondition took a while to cool the room

The spacious room and buffet breakfast

Stayed in August 2023

There’s no clean room and change bathtub if you not requiring.

The location is good to see Mt.Fuji and free parking lot.

Stayed in August 2023

Friendly & helpful staff.

Stayed in July 2023

Most of the issues that came with the hotel were due to the weather, as we got some big rain, and since it was in the beginning of the golden week, the restaurant inside was closed, which was unfortunate. Most of the restaurants are at least 250m, so that was bothersome. Again, I wouldn't condemn the hotel for that, but it was unfortunate. Lastly, the pillows are weird: we got a half-soft, half-hard pillows, which gave me some neck-aches in the beginning of the day.

The public bath is a must. We enjoyed it after a long day, and it was refreshing to be able to rest in them. Be sure to know the etiquette! The food was very broad, focused more on the eastern side, but still very good!

Stayed in April 2023

clean, breakfast included

Stayed in April 2023

A bit far for walk from Shin-fuji station But They have shuttle bus service

Amentities and public bath

Stayed in March 2023