Loved the furo on the balcony so we could enjoy a private soak while the rain was falling outside our balcony. Breakfast and dinner were both terrific. We were pleasantly surprised when we decided to take a rest day from our travels and stay in for most of the day while it rained, and they provided lunch for us. Loved the artworks, especially the vases.

Stayed in April 2024

Pricey

1. Facility 2. Onsen 3. Food 4. Service

Stayed in April 2024

The shower was outside (next to the private onsen). It was very cold during our stay, so showering outside was not very enjoyable.

Food was very nice, got to try a lot of unique dishes we wouldn’t have had otherwise. Really loved the rice as simple as that is. Personal onsen was very enjoyable and relaxing. It fit two people comfortably. The staff were super friendly and attentive.

Stayed in March 2024

None

Onsen in the private room

Stayed in March 2024

It would be difficult to fault them on anything. It was such a beautiful experience. The only thing I could say is there were few moments when we felt a little awkward/uncomfortable being treated like a higher class, when we're not, we just wanted a special weekend away.

Having not been to a place like this previously it was difficult to know what to expect. We suspected the room & private bath would be nice and the surrounding area would be peaceful, beside the water and in a nice quiet village. Well, it was all that and so much more. The food was truly stunning and the staff genuinely went out of their way at every opportunity to make sure our stay was enjoyable. If you're looking for a recharge weekend within hire car distance from Osaka/Kyoto I'd recommend you consider Ryokan Beniayu for 1-2 nights.

Stayed in March 2024

The hotel has a very nice view of Lake Biwa especially for the sunset. The space of the room is not huge but it perfectly fit a family of 4 with open air hot spring bath. The public onsen is also good and quite with nice view. Ard 45-55 mins drive to Gransnow Obuibuki

Stayed in February 2024

Wonderful stay. The staff were so so friendly and helpful, the onsen was fantastic and the food was exceptional.

Stayed in November 2023

NA

Very nice facility, fantastic view, exceptional service!

Stayed in November 2023

Nothing

Excellent location, beautiful view of the lake, possibility of observing wild birds. Delicious food. Above all, the wonderful people who run this ryokan. We felt very special there.

Stayed in November 2023

I had to leave, I wish I could stay forever!

Amazing location, very friendly and accommodating staff, excellent facilities, gorgeous view of the lake and birds, relaxing indoor and outdoor onsen, sauna, massage chair and private outdoor bath in the room.

Stayed in October 2023

The weather, would be good to go during cooler weather and can walk around the lake.

Everything! Felt very pampered by host. Excellent service staff.

Stayed in September 2023

Almost everything, meals, location, services, etc.

Meals were exceptional and the experience treasure our memory for years to come.

Stayed in April 2023

View is great except during onsen (the bars blocking the sight..) the futons are a bit smaller than I expected, but still very comfortable. The location is far from town but that's why the whole experience is so peaceful.

Amazing staff and service, made us feel at home. Comfortable room, amazing open-air onsen. Binoculars and massage chair included. Great meals, fresh food, delicate presentation and rich taste. Firefly tour is great (only wish to be longer and if possible one more site?). Car-friendly! We dont have to worry about the car. The staff even welcomed us with a gift for our honeymoon :)

Stayed in June 2023

Cannot think of anything

It is off the traditional tourist routes, it provides an authentic Japanese Ryokan experience in the most beautiful location. I also cannot say enough about the kind and friendly staff - we were treated like royalty. They think of everything even providing you with a telescope and information on the birds around the lake, to a massage chair, outside hot tub etc. the food was authentic and delicious served in our rooms. I can highly recommend a stay here. Wish we had time to fit in an extra night

Stayed in May 2023

The staff were so kind and helpful. The location was beautiful. The room was lovely and traditional. The bath was so relaxing. The food was delicious!

Stayed in May 2023

1. staffs are nice to help you for anything 2.scene is good 3.room is clean

Stayed in April 2023

Incredible service provided during our first night Jan 25th driving from Kansai International Airport encountering Snow Storm, Mr Yamamoto from Ryokan waited until after midnight for our arrival. He further prepared our dinner since we have been driving for almost 6 hours!

Stayed in January 2023

Absolutely nothing. Really enjoyed my stay there.

Very unique and impressive interior design with tatami flooring everywhere, even in lift.

Stayed in December 2022

Nice view from lobby room and onsen. Dinner and breakfast are excellent Nice room design and service Massage chair in room, great coffee in room

Stayed in November 2022

the room had an unpleasant smell - like sewage murky water in the onsen

very interesting and good meals good staff great location

Stayed in May 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in April 2023