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Reviews of Ryokan Matsukaze 2 stars

390-0816 Nagano, Matsumoto, Nakajo 11-2 , Japan

#38 of 69 hotels in Matsumoto

Guests' Choice

Review score

Based on 88 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    7.5

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.9

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Showing 1 – 25

  • Reviewed: 5 May 2024

    9.0
    Lovely and comfortable tatami room in very well-situated area. Staff was very nice and helpful too.
    • Leisure trip
    • Solo traveller
    • Japanese-Style Twin Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night

    The tatami bedroom was lovely and comfortable. Love the yukata too and other amenities

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with Shared Bathroom - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    -

    Nice staff

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Great experience
    • Leisure trip
    • Family with young children
    • Japanese-Style Triple Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It is a bit noisy since it’s japanese style thin walls. This didn’t bother us much though. There are no curtains (in the room we were in) so we woke up early.

    The hotel is managed by an old man, super nice. Despite the langage barrier, he checked us in and made sure we had everything we needed. The house is clean, beds confortable. We used the public bath which was warm and nice. We had it for our own family (you can indicate when busy and people respect privacy and wait for their turn). Eventhough it’s out of the touristic zone, it is easily accessed with a 20 min walk.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    A hidden gem with some likeable weirdness to it
    • Leisure trip
    • Family with young children
    • Japanese-Style Twin Room with Shared Bathroom - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The layout is just a bit special. There is a kitchen but just two forks 😂 Still, I recommend this place. I wanna go back!!

    It's a nice little place, with a bit of a quirky charm. Good value for the money, and we really enjoyed staying there. It's a bit old and has seen better days, but we really enjoyed it. Perfect location, very nice onsen.

    Stayed in April 2024

  • Reviewed: 9 February 2024

    7.0
    Good value stay
    • Leisure trip
    • Group
    • Japanese-Style Triple Room with Shared Bathroom - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom smelled a lot like (rotten?) fish :/ apart from that the rooms and toilets were clean

    There was free bike rental, which is very convenient as the place is a bit on the outskirts! Also there is a Onsen in the House, which is great.

    Stayed in February 2024

  • Reviewed: 29 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location was not great

    Having our own privat onsen was excellent and the room was very big and clean!

    Stayed in September 2023

  • Reviewed: 15 October 2023

    9.0
    Relaxing and enjoyable stay with free bicycle rent
    • Leisure trip
    • Couple
    • Japanese-Style Triple Room with Shared Bathroom - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The toilet is public and located in the room.

    The location was great. Also the Onsen was fantastic. The owner was very helpful. Furthermore, it was possible to rent bikes for free.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    9.0
    A nice homely Ryokan to stay in
    • Leisure trip
    • People with friends
    • Japanese-Style Twin Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Probably the only thing my friends didn't like too much which was annoying as westerners was the fact that there was no private shower cubicles accept in the main building the back off the house had a bathhouse which was not always convenient for one person to use

    Was a nice slice of old Japanese comfort and hospitality it's rooms were basic a little aged but still very nice to stay in and are still pleasant to sleep on the floor there was a really nice bath house at the back of the ryokanand the manager of the place was very friendly and going and helping us

    Stayed in October 2023

  • Reviewed: 28 September 2023

    9.0
    Great place for families.
    • Leisure trip
    • Family with young children
    • Deluxe Japanese-Style Family Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Free hotel bicycles, huge room, friendly host, very helpful. Spent time going through the local map with us. Onsen attached to building. Not a complaint, just need to be aware that there are paper thin walls and kids need to be quiet.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Clean and spacious
    • Leisure trip
    • Solo traveller
    • Japanese-Style Twin Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice stay! I am glad to meet the host! He is friendly! It is clean in general.

    Stayed in August 2023

  • Reviewed: 10 September 2023

    8.0
    Lovelg stay in relaxed atmosphere, super friendly host :)
    • Leisure trip
    • Couple
    • Japanese-Style Quadruple Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    One minor thing is that we used the bath in the evening and the water wasn’t very clean, but I imagine that’s normal after a whole day of people using it! We were told best time to use it is the morning. Apart from this we loved our stay!

    Loved the relaxed and charming atmosphere of the place! Super friendly host who speaks fluent english and could give us some recommendations :) very reasonable price for beautiful tatami rooms.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    7.0
    Cheap stay with a clean environment
    • Leisure trip
    • Family with young children
    • Deluxe Japanese-Style Family Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    None

    Value for money

    Stayed in September 2023

  • Reviewed: 23 August 2023

    8.0
    I would absolutely stay here again!
    • Leisure trip
    • People with friends
    • Japanese-Style Quadruple Room with Shared Bathroom - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was a little far away from Matsumoto Castle but still very nice and comfortable.

    I thought the room was lovely! Cute, clean, and with a nice view of the mountains. The owner was very friendly and helpful. The showers were nice and there were bikes you could reserve.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    8.0
    Sleeping in a proper ryokan.
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There aren’t food options offered but that is more than ok.

    It is a clean and practical ryokan with an authentic Japanese feel to it! The onsen is great to use because you may reserve it as a private onsen. Great for families like us. The owner doesn’t speak English too well but is super nice and as always you will get around with hands and feet.

    Stayed in June 2023

  • Reviewed: 1 August 2023

    9.0
    A nice Japanese style accomodation.
    • Leisure trip
    • Group
    • Japanese-Style Triple Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night

    There was some unknown substance in the water of the bathing facility.

    The facility has an annex with a bathing facility, which can be awesome to relax in after a long day. The rooms are clean and have a traditional look with comfy futons. The shared showers had a lot of space and giving a sense of privacy.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room with Shared Bathroom - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The pillows are too hard. They need to supply soft ones, too.

    The view was nice and the futon was comfortable. They provided bicycles.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Japanese-Style Family Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was very hot and one Aircon didn't work. There was not enough toilet rooms.

    The stuff was very nice and helpful

    Stayed in July 2023

  • Reviewed: 22 June 2023

    8.0
    Good value; clean; somewhat central location
    • Leisure trip
    • Solo traveller
    • Japanese-Style Triple Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night

    No English spoken whatsoever. The check-in and general communication with staff was very slow.

    Good value. Location some 10 minutes from the centre on foot. Clean and nice. Quiet.

    Stayed in May 2023

  • Reviewed: 2 June 2023

    7.0
    Value for money
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room with Shared Bathroom - Non-Smoking
    • Stayed 3 nights

    If one does not leave the room before 10AM, it doesn't get cleaned.

    Helpful staff. Brought my family of 4 to train station, free of charge.

    Stayed in May 2023

  • Reviewed: 24 May 2023

    7.0
    Nice and comfy japanese style
    • Leisure trip
    • Family with young children
    • Japanese-Style Twin Room with Shared Bathroom - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower room with hair dryer inside. It takes more time for 1 person to finish

    Staff was very supportive and willing to help

    Stayed in May 2023

  • Reviewed: 21 May 2023

    7.0
    Nice place for a weekend trip
    • Leisure trip
    • Solo traveller
    • Japanese-Style Twin Room with Shared Bathroom - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Communication is difficult because they only speak Japanese.

    Good location, big rooms and they have bikes you can ride for free. The onsen is great and you can fully reserve it

    Stayed in May 2023

  • Reviewed: 18 May 2023

    9.0
    Family-run accomodation with traditional rooms and hot bath.
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with Shared Bathroom - Non-Smoking
    • Stayed 2 nights

    Family-run accomodation with traditional rooms and hot bath. All necessary facilities and basic hygiene products available. Good deal for the offered price, also local travellers and workers were staying in this place.

    Stayed in April 2023

  • Reviewed: 18 May 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Japanese-Style Twin Room with Shared Bathroom - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Isolation is not great, but that comes with the charm of the place :)

    Nice spot, all clean and super friendly host!

    Stayed in May 2023

  • Reviewed: 19 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room with Shared Bathroom - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    It's a bit outdated and needs some decluttering and repairs, but for the price I could not complain

    Staff were very kind and friendly. The futon beds were nice and thick making it the most comfortable sleep we had in Japan, also the duvets were so fluffy and nice. The palace was very clean. Free bikes to rent to ride downtown and also a free lift to the station made it great value for money.

    Stayed in April 2023

Showing 1 – 25

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