390-0816 Nagano, Matsumoto, Nakajo 11-2 , Japan
#38 of 69 hotels in Matsumoto
Guests' ChoiceBased on 91 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
7.5
Facilities
7.9
Staff
8.6
Value for money
8.9
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End of dialog contentReviewed: 5 May 2024
Leah
SingaporeThe tatami bedroom was lovely and comfortable. Love the yukata too and other amenities
Stayed in April 2024
Reviewed: 30 April 2024
Polsiri
Thailand-
Nice staff
Stayed in April 2024
Reviewed: 11 April 2024
Ivan
CanadaIt is a bit noisy since it’s japanese style thin walls. This didn’t bother us much though. There are no curtains (in the room we were in) so we woke up early.
The hotel is managed by an old man, super nice. Despite the langage barrier, he checked us in and made sure we had everything we needed. The house is clean, beds confortable. We used the public bath which was warm and nice. We had it for our own family (you can indicate when busy and people respect privacy and wait for their turn). Eventhough it’s out of the touristic zone, it is easily accessed with a 20 min walk.
Stayed in April 2024
Reviewed: 7 April 2024
Staal
NetherlandsThe layout is just a bit special. There is a kitchen but just two forks 😂 Still, I recommend this place. I wanna go back!!
It's a nice little place, with a bit of a quirky charm. Good value for the money, and we really enjoyed staying there. It's a bit old and has seen better days, but we really enjoyed it. Perfect location, very nice onsen.
Stayed in April 2024
Reviewed: 9 February 2024
Hannah
AustriaThe bathroom smelled a lot like (rotten?) fish :/ apart from that the rooms and toilets were clean
There was free bike rental, which is very convenient as the place is a bit on the outskirts! Also there is a Onsen in the House, which is great.
Stayed in February 2024
Reviewed: 29 October 2023
Andreas
DenmarkThe location was not great
Having our own privat onsen was excellent and the room was very big and clean!
Stayed in September 2023
Reviewed: 15 October 2023
Philipp
GermanyThe toilet is public and located in the room.
The location was great. Also the Onsen was fantastic. The owner was very helpful. Furthermore, it was possible to rent bikes for free.
Stayed in October 2023
Reviewed: 15 October 2023
Myers
AustraliaProbably the only thing my friends didn't like too much which was annoying as westerners was the fact that there was no private shower cubicles accept in the main building the back off the house had a bathhouse which was not always convenient for one person to use
Was a nice slice of old Japanese comfort and hospitality it's rooms were basic a little aged but still very nice to stay in and are still pleasant to sleep on the floor there was a really nice bath house at the back of the ryokanand the manager of the place was very friendly and going and helping us
Stayed in October 2023
Reviewed: 28 September 2023
Marieclaire
AustraliaFree hotel bicycles, huge room, friendly host, very helpful. Spent time going through the local map with us. Onsen attached to building. Not a complaint, just need to be aware that there are paper thin walls and kids need to be quiet.
Stayed in September 2023
Reviewed: 17 September 2023
Shuk
Hong KongNothing
Nice stay! I am glad to meet the host! He is friendly! It is clean in general.
Stayed in August 2023
Reviewed: 10 September 2023
Clémentine
United KingdomOne minor thing is that we used the bath in the evening and the water wasn’t very clean, but I imagine that’s normal after a whole day of people using it! We were told best time to use it is the morning. Apart from this we loved our stay!
Loved the relaxed and charming atmosphere of the place! Super friendly host who speaks fluent english and could give us some recommendations :) very reasonable price for beautiful tatami rooms.
Stayed in September 2023
Reviewed: 6 September 2023
Sharon
SingaporeNone
Value for money
Stayed in September 2023
Reviewed: 23 August 2023
Sofia
United StatesIt was a little far away from Matsumoto Castle but still very nice and comfortable.
I thought the room was lovely! Cute, clean, and with a nice view of the mountains. The owner was very friendly and helpful. The showers were nice and there were bikes you could reserve.
Stayed in August 2023
Reviewed: 16 August 2023
Mark
NetherlandsThere aren’t food options offered but that is more than ok.
It is a clean and practical ryokan with an authentic Japanese feel to it! The onsen is great to use because you may reserve it as a private onsen. Great for families like us. The owner doesn’t speak English too well but is super nice and as always you will get around with hands and feet.
Stayed in June 2023
Reviewed: 1 August 2023
Jan
Czech RepublicThere was some unknown substance in the water of the bathing facility.
The facility has an annex with a bathing facility, which can be awesome to relax in after a long day. The rooms are clean and have a traditional look with comfy futons. The shared showers had a lot of space and giving a sense of privacy.
Stayed in July 2023
Reviewed: 13 July 2023
Howell
JapanThe pillows are too hard. They need to supply soft ones, too.
The view was nice and the futon was comfortable. They provided bicycles.
Stayed in July 2023
Reviewed: 10 July 2023
Hadas
IsraelIt was very hot and one Aircon didn't work. There was not enough toilet rooms.
The stuff was very nice and helpful
Stayed in July 2023
Reviewed: 22 June 2023
Mike
DenmarkNo English spoken whatsoever. The check-in and general communication with staff was very slow.
Good value. Location some 10 minutes from the centre on foot. Clean and nice. Quiet.
Stayed in May 2023
Reviewed: 2 June 2023
Ligaya
PhilippinesIf one does not leave the room before 10AM, it doesn't get cleaned.
Helpful staff. Brought my family of 4 to train station, free of charge.
Stayed in May 2023
Reviewed: 24 May 2023
Kirana
ThailandShower room with hair dryer inside. It takes more time for 1 person to finish
Staff was very supportive and willing to help
Stayed in May 2023
Reviewed: 21 May 2023
Aaron
SpainCommunication is difficult because they only speak Japanese.
Good location, big rooms and they have bikes you can ride for free. The onsen is great and you can fully reserve it
Stayed in May 2023
Reviewed: 18 May 2023
Roland
SwitzerlandFamily-run accomodation with traditional rooms and hot bath. All necessary facilities and basic hygiene products available. Good deal for the offered price, also local travellers and workers were staying in this place.
Stayed in April 2023
Reviewed: 18 May 2023
Stéphanie
SwitzerlandIsolation is not great, but that comes with the charm of the place :)
Nice spot, all clean and super friendly host!
Stayed in May 2023
Reviewed: 19 April 2023
Sonia
IrelandIt's a bit outdated and needs some decluttering and repairs, but for the price I could not complain
Staff were very kind and friendly. The futon beds were nice and thick making it the most comfortable sleep we had in Japan, also the duvets were so fluffy and nice. The palace was very clean. Free bikes to rent to ride downtown and also a free lift to the station made it great value for money.
Stayed in April 2023
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