The staff was very friendly and helpful. Each of the four meals I had were served in a different private dining room with a beautiful view. Needless to say, the meals tasted and looked great!

Stayed in April 2024

The breakfast (only Japanese option).

Beautiful establishment. The staff were very kind. We arrived late to the hotel but they made sure we were on time for the theater performance down the road. Every detail about the hotel was perfect, from the moment you arrived to the departure. They did not offer a Western style breakfast, which was the only downside of our experience there. It has a very local vibe to it.

Stayed in April 2024

The furniture in the breakfast section doesn’t match the style of the ryokan. The comforter could be somewhat thinner.

Meals were excellent, and the staffs were very courteous. The facility was beautiful, especially at night time with the landscape lighting on. I really like the big van that they used to transport us to see the Kagura.

Stayed in April 2024

Loved every aspect of the stay

We came to Takachiho to visit the famous gorge and when looking at accommodation, there were little around. Ryokan Shinsen was definitely more on the pricer side, however having stayed the 2 nights, I would be more than keen to stay here again. The facilities and rooms were immaculate. The service was excellent, very attentive. Breakfast and dinner were included in the stay and it's definitely an experience. There is plenty of parking if you're planning on driving and close to tourist attractions.

Stayed in March 2024

Property is clean and room is spacious. The host is extremely polite and helpful. Food is excellent, one of the best ryokan breakfast and dinner experience.

Stayed in December 2023

Nothing, really. I missed out on not booking to stay another full day. It would have been nice to simply rest all day, play board games and relax in our private onsen after a hectic travel schedule.

Wow did Ryokan Shinsen ever meet and exceed our expectations! Our room was incredible. The cleanliness and attention to detail in the design of the property and gardens are wonderful. The staff treated us like gold. They were especially considerate towards my girlfriends serious gluten allergy at dinner, and also my desire to not eat seafood.

Stayed in November 2023

There was nothing that we did not like.

Five star traditional Japanese breakfast, which was amazing! This was followed by a five star traditional Japanese dinner, which was even more amazing! The staff was exceptional, always attentive to the needs of my 90 y/o mother. The facility was beautiful and peaceful, with very tasteful art and gardens.

Stayed in October 2023

First class everything! Super accommodating staff. Excellent food. The ryokan is excellent in every way!

Stayed in September 2023

Price

Excellent meal!

Stayed in September 2023

Clam and relax atmosphere. Excellent hospitality

Stayed in June 2023

Not the fault of the Ryokan but the Japanese navigation system in my rental led me to the back entrance which is narrow to navigate.

Absolutely lovely. Your room is a small house with a patio and garden. There’s a hot tub on the patio and everything is configured for maximum privacy. On arrival you’re led directly to your room, check in and out are happening there. You never see the front desk. All meals are served in private dining rooms. Only downside you pay dearly for it but I really considered it worthwhile

Stayed in May 2023

Only could stay one night.

Everything

Stayed in April 2023

Everything felt luxury from the facilities to the food. Was dreamy to have the private outdoor bath available to use 24/7. Staff were exceptionally friendly and attentive.

Stayed in April 2023

nothing

beautifully presented. large rooms with the open air bath. it felt very private even though you are in a hotel. the staff and service were outstanding as was the dinner and breakfast. lovely Japanese garden and they provided a kimono experience.

Stayed in April 2023

- beds a bit hard

- Beautiful villa with private garden and onsen - excellent service - superb food - walking distance to gorge

Stayed in March 2023

I wish there was a bigger public onsen to use

The service is amazing

Stayed in March 2023

The website can have better description of the rooms to make choosing rooms a better experience. The Hourai room ended up much better than the Waraku room

The Kumano and Hourai rooms were perfect for our family of 4 people. we stayed 2 nights. The dinners and breakfasts were fantastic. The Takachiho beef was very special. The ryokan staff were very friendly and helpful

Stayed in January 2023

fantastic service, staff were very friendly and hospitable, the rooms were very comfortable

Stayed in January 2023

Peak of customer service, there was a staff member who spoke excellent English and explained everything very concisely. The aesthetic of my room and bespoke dining room was well considered and the overall design of the ryokan fit together very well. Both dinner and breakfast were elaborate and delicious. I particularly appreciated the ryokan's generosity with allowing me to have my breakfast half an hour earlier than the normal start time, and well as how considerate they were in helping me access the local kagura performance.

Stayed in January 2023

None

Almost everything

Stayed in December 2022

centrally located with great food,chef and staff

Stayed in December 2022

Staff went above and beyond any of the other ryokans we stayed in. Dinner and breakfast were also phenomenal. Beautiful room with great beds, garden and ou

Stayed in December 2022

This is an EXCEPTIONALLY GREAT ryokan. We stayed in a villa that had a private onsen bath, heated floors, manicured Japanese garden and all amenities. The meals were excellent. The staff was great. This is truly a first class ryokan that I would highly recommend to everyone.

Stayed in December 2022

None!

Service was immaculate. Property is beautiful.

Stayed in December 2022