The coffee or tee offered by the hotel were only available from 10:00 am if the breakfast is not included in your reservation.

The hotel was really nice and the room was bright and big. From our room balcony we could see the Kyoto tower and at night we could enjoy the city lights. The location was perfect and made possible the transfers by subway, trains or walking. The public bath (Onsen) was big and relaxing. It was nice to receive a free drink in the evening. We enjoyed some sake drinks.

Stayed in May 2024

Small rooms Did not remove used teacups from the room They did not make the beds - a lot of places don’t change sheets due to eco-friendly steps but they at least make the bed. Sakura Terrace didn’t.

Great location, Kyoto train station only a 9 minute walk, subway station & bus stops right outside the door. Good local food places around, Lawson and 7-11 within walking distances. Free tea/coffee all day Free welcome drink ( 1 per guest)

Stayed in May 2024

Has free washing and drying machines. 1 free drink every night per guest, Also free coffee but not till mid-morning.

Stayed in May 2024

The breakfast buffet is over the top

Stayed in April 2024

Nothing

Nice hotel. Very friendly workers. Welcome drink. Free laundry. Nice lobby and public bath

Stayed in May 2024

Nothing.

Very convenient location. Welcome drinks fabulous. The staff were all wonderful and efficient.

Stayed in May 2024

Room looks old fashion. TV only has japanesse chanels and can't mirror your phone. WIFI is terrible

Location is great. Kyoto station is nearby and there is Kujo station and buses literally close by the hotel. Breakfast is superb! and there're free beverages for guest

Stayed in May 2024

Wifi was slow.

Location was good, rooms clean. Liked the evening welcome drinks and music which was live and enjoyable. Rooms spacious. Train station right outside. Breakfast was nice! Lots of options and good quality.

Stayed in May 2024

The beds were fine, not great, but not the worst. The rooms could be a little cleaner.

The breakfast had a good variety of items. The laundry was free to use.

Stayed in May 2024

Great spa with sauna that was open late. Helpful staff members during check-in. There are free drinks at the bar. Very close to subway station. We could leave our luggage before check-in.

Stayed in April 2024

The cloths dryer was a little under performing, especially for a hotel full of guests.

Great location straight outside the train station. The staff were very helpful, free drinks, and public hot baths for seperate men n Womens.

Stayed in May 2024

Staff were very helpful

Rooms are reasonably larger.

Stayed in April 2024

would like to have had breakfast

Stayed in April 2024

Wifi doesn’t work, and could have comfier pillows

Clean comfortable, bar down stars was nice and offered free drink and had lovely live music. Breakfast was amazing but had to book, and very accessible location

Stayed in April 2024

Nothing

Good breakfast, very varied. Decent size room Friendly staff Free evening drink every evening!

Stayed in April 2024

Tried hard but could not find a thing to point out.

A very nice place. Hospitality, rooms, breakfast, beverages and environment was very good.

Stayed in April 2024

Nice breakfast. Good and efficient staff.

Stayed in April 2024

Not enough power points in room. Mostly at the TV area, very congested at that small area.

Public bath in hotel was good. Location convenient. A free drink every night alcoholic/non alcoholic. Also train station at doorstep though one could easily walk from main kyoto station.

Stayed in March 2024

Coffee and tea and welcome drink are available every day with free

Good location, subway station is in front the hotel

Stayed in April 2024

Loud road noise during peak traffic times

Complimentary drinks, hotel spa and close to Kyoto station

Stayed in April 2024

Facilities

My stay was very good

Stayed in March 2024

Wifi was patchy and slow in the room. Good in the guest lounge.

Room was small but comfortable and had a balcony. Train station right outside the front door so easy to get around. Great guest lounge area. Complimentary drink from the bar each night. Complimentary tea and coffee from 10am each day. Kettle in the room. Lots of restaurants and 7-11 nearby. Close to Kyoto station.

Stayed in March 2024

Small room

Close to facilities. Clean. Quiet.great breakfast.

Stayed in March 2024

Breakfast seemed to be sold out when asking the person sitting the people but then at reception I was able to purchase breakfast. Extremely minor issue but was slightly confusing.

As an Irish traveller it was difficult to find a good breakfast in Japan. The breakfast in sakura at 1600 yen was very good and very similar to a breakfast at home if you wanted (sausage, scrambled eggs, bacon etc), it of course had more Japanese style food aswell which was also beautiful. At 1600 yen per person I could not fault it. The room was clean and had sound sleep each night. The public bath was well organised and was refreshing after a full day sightseeing. The complimentary drink each evening was also very appreciated (alcoholic or non). The staff were exceptional for a non Japanese speaker at any time of the day, there always seemed to be at least one staff member at reception with very good English even if the initial contact was not perfect (this is not a negative as it's my ignorance not knowing any Japanese but was highly appreciated). Was very close to kyoto station which would take you anywhere you wanted and was right beside Kujo station (literally seconds from front door) so as a comfortable Base it was perfect.

Stayed in March 2024