It's a bit far away from things so you need to take alot of trains

Larger than average room in a new hotel close to the train station

Stayed in April 2024

Nothing

The rooms were big enough to fit 2 large luggages

Stayed in May 2024

Nothing. Very clean and well maintained

Location was amazing. 5 min walk from kyoto train station. Very welcoming staff. Big room with a balcony, although it was too cold to go outside

Stayed in February 2024

The facilities and ambience of the hotel.

Stayed in May 2024

That I couldn't stay longer :(

Comfy, welcoming and the perks of welcome drinks every night (cocktail and mocktails).

Stayed in April 2024

Not at all .

Awesome balcony, the hot bath area, the gym, the salt sauna and massage chair facilities, very awesome facilities and services.

Stayed in April 2024

Nothing we didn’t like!!

It was awesome, We loved everything about it. Restaurant was so good, the breakfast was the best. We are at the Sheraton now in Hiroshima, and we are not please at all, and is triple the price.

Stayed in May 2024

The water pressure in the shower was low

Location, walking distance from kyoto station, located in a quiet street.

Stayed in May 2024

Our room wasn’t quite as nice as it looked in the pictures. Felt more like a motel room than a hotel. But it was clean and comfortable enough and all the other benefits outweighed the room itself. Also, no tattoos allowed in the onsen. A pretty common rule in Japan but still frustrating.

Close to the station and Aeon Mall. Staff were super helpful and friendly, even assisted us to book activities. The daily welcome drinks and the restaurant with live music were fantastic. Restaurant food was lovely and also value for money. The seats around the fire pits were a great spot to chill out and we have some good chats to other travellers. Oh, and free laundry facilities as well as free massage chairs is an extremely generous aspect of the property.

Stayed in April 2024

All good

Unusual layout with an inner courtyard but nice. Elevator worked well so no issue with access

Stayed in March 2024

We would have liked more options at the restaurant but there was plenty to chose from at the station.

One of the best hotels we have stayed in. The room was spacious, clean and comfortable and location was perfect - very short walk to Kyoto station with buses at the eastern side of the station also. Best value for money of all the hotels we stayed in and they offer a free welcome drink each night. There is a free washing machine and we were able to dry clothes on the balcony rather than use the dryer. The restaurant and bar area is lovely and the staff are very helpful. The 711 close by is great for snacks and drinks.

Stayed in May 2024

Bathroom is a bit small and there’s nowhere to put the luggage apart from standing up next to the door.

The hotel had a very cool style, coffee and drinks were provided at all times of the day. The lounge area was nice and the room felt spacious. Staff always friendly and happy to help. Good location too!

Stayed in April 2024

Room was constantly damp. Not certain why, but it made the laundry facility more important than we had planned to use. Having a room with a step in the middle was a little weird, but got used to it quickly. Having only small yukata turned out to be a bit of a pain for the bath as they didn't fit a guy 5'10" and 225#.

Many of the staff spoke English and were super helpful. The included breakfast buffet was beautiful and delicious. Having laundry facilities was an unexpected added bonus. Hotel has an excellent location with less than 3 blocks from the train station.

Stayed in April 2024

The onsen area (wash area) is overly too bright compared to other onsen. It is supposedly relaxed area

Location, efficiency of the staff, check in process, i like the free self service coffee/tea, free welcome alcohol drink every night, and fire place by the restaurant, sitting area and the massage chair

Stayed in April 2024

Bed was not very comfortable

Very nice hotel with excellent facilities, super friendly staff and nice room with a balcony. A welcome drink was given every day which was also a lovely touch.

Stayed in April 2024

Maybe allow tattoos in the public bath and have some coffee facilities out earlier in the morning. I was up quite early one morning (6am), as the restaurant was setting up for breakfast service i was told no for coffee. So went to 7/11 next door instead.

Location was great as it was a 2 minute to Kyoto train station. Room was a very good size, clean with good amenities, the bathroom was very clean and bonus with the balcony although would have good if you could have smoked outside on it. There is a public bath (but no tattoos allowed), self service laundry, massage chairs whilst you wait.

Stayed in March 2024

A very comfortable stay with an excellent breakfast and comfortable outdoor area. Very close to Kyoto station. Ideal for staying if you are in transit.

Stayed in April 2024

Dryer wasnt working! And there was no replacement. Breakfast had waiting list if you went late!

The breakfast spread was amazing, especially the french toast. Location was very close to the main metro station and 7/11. Lovely lobby layout, it was cosy to hang out in.

Stayed in April 2024

The bed mattress desperately needs to be replaced. There is a body "hole" on the left side.

Breakfast buffet was outstanding. Good mix of Western and Eastern foods. Room was nice. Lobby area is open with fire pits and seating. Convenient location to Kyoto train station.

Stayed in April 2024

-/-

Nice Lounge on the Ground Floor/Lobby. Drinks and coffee for free. Good breakfast.

Stayed in April 2024

No breakfast was included

Everything about the hotel and it's facilities.

Stayed in April 2024

The pillows in the rooms weren’t very comfortable and the food options at the restaurant for dinner could be better and was quite limited

Right next to Kyoto station so great to get around, especially if like us you’re getting the bullet train to and from Tokyo as this is the station that it stops at. The staff are super helpful and friendly, the room was a good size. Everything was really clean and well looked after. The breakfast was great and had so many options!

Stayed in April 2024

Very good location and exceptional service. I extended my stay and I preferred the room with twin beds instead. Love the vibe in the hotel, nice fireplace to chill after a long day. Not forgetting daily Complimentary drinks.

Stayed in March 2024

The bathroom was a little cramped Breakfast diversity

Amazing location for train hopping

Stayed in April 2024