Excellent location, beautiful facility, helpful staff.

Stayed in May 2024

Loved the atmosphere, and everyone was very nice. We also got to chose a gift as welcome present and selected a one day pass for transport.

Stayed in May 2024

The room did not have enough power outlets for charging multiple devices at the same time. The room did not have enough lighting.

A very nice hotel with excellent ryokan experience.

Stayed in May 2024

The lighting in the room is too dark, and I have to borrow desk light from front desk.

It is Japanese style Ryokan and the facilities are reasonable good and clean.

Stayed in May 2024

Good location close to Nishiki Market. Great rooms and overall service.

Stayed in May 2024

If I had to come up with something I'd say the fact that it's an at least ten minute walk to the next public transport station. No dealbreaker for us and it's very close to Nishiki Market and the Kamogawa, which was more important to us. Also, futons are hard. Which someone booking a Ryokan should know. We got a second mattress from the staff to make it more comfortable for me because I'm pregnant.

This Ryokan was an absolute bargain compared to what you're getting. We loved the variety of breakfast options (I was starving for that granola after two weeks in Japan!), the friendliness and helpfulness of the staff and foremost how beautiful the inside of the hotel is. Our room was absolutely gorgeous (we had the maisonette type room) with access to a small rooftop garden and fresh air, which really isn't common in Japanese hotel rooms. We loved the Yukata and all the provided slippers. The tatami floors in the rooms are super clean and smell fresh, it's obvious that everything gets taken care of frequently and with great care. If we come back to Kyoto we will very likely book Sakura Urushitei again to repeat the experience!

Stayed in May 2024

None

Very spacious and traditional fun rooms. Good lounge and smoking area.

Stayed in May 2024

The futon beds were a little hard, so we arranged for extra mattresses underneath them. Very easy to arrange via the helpful staff.Highly recommended.

Very helpful and friendly staff. Great location with easy access to transport and sites.

Stayed in May 2024

Great location with super friendly English speaking staff!! Since we arrived early, they allowed us to leave our luggage at the hotel while we went out. Rooms are very nice with air conditioning and housekeeping. Was able to send my luggage to my next hotel and they did it for me, all I had to do was pay. Also was able to do our laundry which they brought back to our room and folded! Overall super friendly staff and an amazing stay! Highly recommended

Stayed in May 2024

Couldn't fault anything!

Amazing service, very clean, spacious and comfortable rooms. Staff were super helpful and made all effort to make our stay so wonderful. Awesome location!!!

Stayed in May 2024

One of the ceiling lights and power socket didn’t work.

The room was spacious and I enjoyed living in a ryokan style apartment

Stayed in April 2024

No rubbish bins around the hotel lobby.

The staff are friendly and multicultural. They gave us a map for sight-seeing and you can grab extra amenities at the lobby if you need it(i.e. toothbrush, hairbrush, cotton buds). The hotel is strategically located in a place where it's close to convenience stores and laundrymat. It's about 15 minutes walk to Kyoto Station and Downtown Kyoto. The room is clean and traditional. Love that they have 2 options for the type of beds when you make the booking. We enjoyed our sleep on the Tatami Mat. It's so comfortable. We are happy with our stay in this place and would love to go back and recommend it to others!

Stayed in April 2024

The amenities were wonderful. The staff was friendly and helpful.

Stayed in May 2024

Thought it was a little overpriced since the rooms are meant to be simple and not much there. Other than that, it was a fun experience!

The staff was amazing! The French guy there was super nice and helpful, as were the others. We also liked the breakfast and the way it was organized.

Stayed in April 2024

Hard bed and hard pillows

Great location, very clean room, excellent staff

Stayed in May 2024

Room & bathroom - wish it was a little bigger

The Ryokan was very nice. The room and bathroom is little small but it was very nice and met all basic requirements. The ryokan itself was very pretty and charming and we enjoyed the breakfast we bought there a couple of times. Staff were amazing and helped us ship a bag back to Tokyo.

Stayed in May 2024

The only downside was our room was located on the main road so it was loud at times with traffic and sirens.

Location is good. The room was comfortable for a family of 3. Our toddler loved making the beds every day before bed :) the staff are really friendly and speak fluent English. I've read some reviews that it's not authentic because of the foreign staff. At the end of the day, it's a hotel/accommodation for travellers. Would definitely stay here again.

Stayed in May 2024

Nothing to say, we had an excellent stay.

Our room was amazing- incredibly clean and cozy. Excellent experience and great value for money. Amenities were incredible too.

Stayed in May 2024

All was great.

Friendly, English-speaking and helpful staff, great location. Have in mind that for a stay over one night Suite rooms are more convenient. From my experience - a small Japanese style Superior room is good enough for only a short stay.

Stayed in May 2024

I’m totally lazy and didn’t want to make my own bed at night hahaha. I guess it’s part of the experience but when I returned back to the room after 2 sakes I’d have to make the bed up and I don’t think I ever did it quite right.

The complimentary tea was delicious and I think about it every day. The staff were super friendly. It’s a great hotel for the price and the location is perfect — just a little on the fringe of all the tourist action so it was quiet and felt more authentic.

Stayed in April 2024

The Japanese breakfast was great 😊 The room was very clean and pretty big And the staff was kind and helpful

Stayed in May 2024

Not much storage but that was ok for us

Very beautiful and natural downstairs particularly. Staff were very friendly and helpful and spoke good English . Opportunities to participate in cultural experience in the Ryokan which apart from the Onsen we didn’t have time to do sadly ! The sake was cheap and rather a lot for the price but helpfully Pierre one of the staff warned us about its strength . Close to wonderful eateries and shops including the food market .

Stayed in May 2024

Continental breakfast

My stay was unforgettable. I really felt I was in Japan.. Staying in a traditional japan room was excellent. Staff was so helpful. I love the lady in breakfasthall who helped me for my kimono..

Stayed in April 2024

Walls very thin so noisy guests a bit disturbing.

Staff very helpful and friendly. Traditional Ryokan style stay - good experience Good value for money and great location

Stayed in May 2024