The onsen is not very large. It is good for less than six people.

This hotel has a lift connecting directly with the subway floor. Hence more convenient with luggage. The breakfast is of good quality and variety. The toilet, wash basin and bath room are also separated and so more convenient.

Stayed in April 2024

The onsen is not very large. It is only good for less than six people.

The checkout time is 11am which is one hour later than usual. The hotel lift is connected directly with the subway floor. The breakfast is of high quality and with a good variety. The toilet, the wash basin and the bath room are separated and thus is more convenient.

Stayed in April 2024

A little bit small the room (In Japan you can find bigger ones )

Kudos to the entrance. Truly the best conexión between the hotel and subway ever. Also the Onsen a little small but nice and comfy

Stayed in April 2024

tiny beds for 2 people

Super clean, loved the spa, breakfast, fantastic staff and ability to walk underneath the building directly to train station.

Stayed in April 2024

About 11 to 15 mins walk from the train station but at least there is direct access to the underground Unimall which connects all the at to the main train stations. That said, there is an immediate subway station just below the hotel.

Well maintained, mordern and very comfortable to stay in. Room size was pretty decent for japanese hotel standards.

Stayed in April 2024

Room was clean.

The hotel comes with a public onsen inside the building, one of the reason why I booked this hotel.

Stayed in January 2024

I didn’t have breakfast due to lack of vegetarian options.

The hotel was located near Nagoya station and connected by an underground mall which was really handy to walk to the station when it was raining. We visited for the F1 so it was great to be close by Nagoya Station. The staff are brilliant, super helpful and the room is comfortable with some nice amenity touches,

Stayed in April 2024

Having to change elevators in the lobby to get to our room was a bit annoying but it's a small thing

The location was great, close to train and to restaurants. The room was small but a smart modern design made good use of the space.

Stayed in March 2024

Can’t think of anything to be honest !

Short walk from Nagoya station with its own direct entry way from the subway basement (Uni Mall) which is super convenient since it was raining heavily when we arrived. 7 Eleven and Ichiran Ramen very close by. Lots of nearby eateries. Nice small onsen with free icy poles afterwards which is always a hit. Free steam iron to borrow too with laundry facilities available at the hotel. Overall super convenient, nice compact room and helpful staff (who assisted sending luggage to our next destination). Would definitely stay again. Note the lobby of hotel is 8th floor of the Sanco building.

Stayed in April 2024

It’s near the station, and you can get there underground or overground very easily. The rooms are not big (like in most Japanese hotels) but the lay-out is very good. It’s clean, modern, and very comfortable. The bed is very good and at reception you can pick an extra pillow that suits your needs. Also at reception is a wide range of amenities, so you’ll never be without shampoos and creams. The spa has a onsen bath large enough for 4 to 6 people, but when I was there during a busy week, I never was in there with more than 1 other person. There’s reasonably spacey shower/bathroom which was very comfortable. The room had a large window with a view over the city. The nearest metrostation is right at the bottom of the building, and there are plenty of restaurants and convenient-stores nearby. I would come back here and can recommend this hotel to anyone who just wants a great place to go to when in Nagoya.

Stayed in March 2024

Clean room, good staff

Stayed in March 2024

Breakfast average.

Modern and with a public bath.

Stayed in March 2024

None

Good location and lay out of the corner room was spacious and nice

Stayed in March 2024

Great place to stay

Stayed in March 2024

I didn't like the fact that the spa was not accessible to my partner (who has tattoos, and in his country it is seen more as art not as gangster activity). I have lived in Japan in the past and I understand the connection between tattoos and hot spring/spa but i was hoping to introduce it to him as it is a part of japanese culture I really love. I hope that maybe there can be allocated time slots for people who have tattoos even at a limited time. I understand however that it may be seen as compromising culture. And to be fair, most spas/hot springs were like this. It was just the only thing I felt sad about.

The location was great and convenient the basement level goes right into the shopping mall which goes right into JR (which mind you is still a maze, but thats not the hotel's fault). The staff were great, really sweet, and endearing. The staff were proficient at English but understood intuitively that I wanted to learn and practice my japanese and they were more than gracious to assist kindly. Both I and my partner really enjoyed the body/ skincare products. The pillow set was great but I was giddy to find that there were other options for different types of sleepers. And also extra things could be loaned in case they were needed. And they had free ice blocks available after the hot springs. I visited a number of different hotels with different price points and target demographic - from budget to luxury and I feel that this one offered the best in value and experience. I'm giving it a 9 only because of 2 reasons - the tattoo issue and selfishly - the fact that I don't want it to become so popular that it gets booked out! But they deserve recognition!

Stayed in January 2024

The room that I stayed in is really only suitable for single occupation. It is a bit tight for two but really great for one. Other than that, there is really nothing much not to like about this hotel.

The location of the hotel was excellent, close to Nagoya Station and connected by subway. Great place to stay if you intend to take trains to other locations around the area.

Stayed in February 2024

I stayed for three nights and got to know the area well. It is very conveniently located. Although it is not right next to the station, you can walk underground, which was nice since I was there in the middle of winter. I did not take any meals there, but I appreciated the public bath and comfortable room. They put me on a high floor so I could enjoy the view.

Stayed in January 2024

the room is too small for 2 persons (no space to put luggage)

the hotel connects to subway station and very close to shopping center

Stayed in December 2023

The rooms were a little too small but the onsen made up for it!

The onsen was excellent!

Stayed in December 2023

Room is a bit small.

Good location. Very near Kokusai subway station. Staff is very friendy and helpful. There is onsen with lots of amenities. Bed is so comfortable.

Stayed in December 2023

Poor breakfast selection

Variety of facial and body lotion sachets provided..

Stayed in November 2023

This is a very new and comfortable hotel. Good location ... about a 10-minute walk from the Nagoya Station.

Stayed in October 2023

The standard-sized Japanese rooms generally accommodate only one large suitcase at a time, but the advantage is that you can store your suitcase under the bed.

The service staff is excellent, there's an onsen, and they provide amenities for you to use. Additionally, you can borrow extra pillows. Convenient travel is ensured as you can take the elevator to B1 to connect to the walkway leading to JR and Meteitsu train.

Stayed in November 2023

Location

Stayed in November 2023