Breakfast was generally good, but I would like to have some real bread and some butter (no margerine)

According to my wish I got a (very) quiet room - thank you! The free choice of (additional) pillows. Everything was very clean.

Stayed in May 2024

Clean, comfortable, near the train station

Stayed in May 2024

Our room was a bit cramped for our 2 medium size luggage, but we made it work. Not bad for a Japan room.

The location was perfect, right across the street from the station. We were able to go to all places by jumping on the train or subways. I enjoyed using their public bath when my feet and legs were tired from walking uphill at the Tori gates and Monkey park. They gave us complimentary traditional Japanese socks. Fresh towels and mineral water bottles everyday. 7/11 and Family Mart was close by also.

Stayed in May 2024

Great hotel! 5/5

Stayed in May 2024

nothing

super clean, extremely convenient location to main Kyoto train station, pleasant and helpful staff, some delightful amenities including special pillows to choose from and coffee available at any time!

Stayed in May 2024

Perfect

Stayed in May 2024

Hotel conveniently situated right across from Kyoto Station, perfect spot! Amenities are all provided in the lobby and room. The accommodation was extremely clean, the room was slightly tight with the bed, but good value for money nonetheless.

Stayed in May 2024

The outside sign was hard to see, the front door looks like a wall, not a door- walked past it twice before finding it. Almost like they don’t want you to notice it

Right across the street from Kyoto station- everything you could want nearby. Staff was very helpful and friendly. Comfy bed

Stayed in May 2024

Very small but managed.

Quiet location. Nice Onsen bath to relax after a long day touring. The breakfast was excellent- mix of western and delicious Japanese food.

Stayed in April 2024

Location

Stayed in May 2024

none

the location is great. just few minutes walk to train station.

Stayed in April 2024

noise in the room bath facility in the room just so-so the staffs at reception don't want to help

hotel is located in the opposite site of Kyoto station

Stayed in April 2024

none

Excellent location. Directly opposite Kyoto Station. Hotspring facility is enjoyable after a day’s walking and shopping. Never lacking in food outlets around the hotel.

Stayed in May 2024

As am American, I'm used to large bathroom facilities. These bathrooms are like cruise shop bathrooms and are much to small for my liking, but this is the norm in japan. This is not a negative, just a personal preference.

The staff was amazing and super friendly! They were able to answer questions quickly and helped with local options for food, parking and attractions.

Stayed in May 2024

The room was tiny, but it was enough for 2 people. Not for 2 large bags anymore. Beds comfortable. I appreciate the cleanliness of the room and the location, right next to the main station, but at the same time there was not that much noise. The spa was perfect. It was nice that various extras were available for guests.

Stayed in March 2024

Great location, across the road from Kyoto Station. The staff were very good, one young lady in particular had very good English and was very helpful.

Stayed in April 2024

No dislikes and nothing to complain about ...

Good range and quantity of food and beverages. Room comfortable, a little small but not a problem. Cleaning very good. Staff friendly and helpful. Location very close to railway station so very convenient. Also used the Hotel service of forwarding your luggage to the next hotel, excellent service. Thank you to the staff

Stayed in March 2024

Nice little room suitable for one night, but with all needed amenities you ask for.

Stayed in April 2024

Room clean, not large but adequate, good amenities. Good location. Staff excellent. Very friendly, attentive and knowledgeable. Location pretty good, close to rail station Thank you very much Sanco Inn

Stayed in March 2024

OK. The bacon and eggs were luke warm but otherwise it was fine.

Stayed in April 2024

We did not watch the tv as most of the channels were Japanese. They offer movies but need to pay for every watch.

I really like the hotel location!! nearest to the nearest to train station is what i want to call it. You just walk across from the station and that's it! You're already at your hotel. even though it's near to the main street and train station, noise is very minimal. You can still sleep and relax during your stay. Free coffee and the luggage locker! We were able to walk around the area before our next scheduled trip and leave our luggage even we already checked out!

Stayed in April 2024

Staff was not friendly, room was clean but dusty, and breakfast was repetitive and mundane.

Location

Stayed in April 2024

Small room & Bath

Jacuzzi

Stayed in April 2024

Most Americans don’t know they can’t use the public bath if they have tattoos and it’s not stated anywhere in facilities (I was not offended by it but felt it should have been stated ahead of time)

Very clean, great location

Stayed in April 2024