110-0005 Tokyo-to, 3-18-11 Ueno, Japan
#6 of 1,572 Holiday rentals in Tokyo
Guests' ChoiceBased on 145 hotel reviews
9.5Cleanliness
9.6
Comfort
9.7
Location
9.7
Facilities
9.7
Staff
9.8
Value for money
8.9
Free WiFi
9.8
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End of dialog contentReviewed: 31 May 2024
Nigel
SingaporeThe aircon in my room did not blow towards the futon making it hot at night.
The location was very convenient , the area was very clean and comfortable , the water filter was extremely useful the staff was very friendly and kind.
Stayed in May 2024
Reviewed: 31 May 2024
Richard
CanadaGreat staff, room size, very good kitchen, wonderful location.
Stayed in May 2024
Reviewed: 28 May 2024
Krystal
United StatesWe were 2 people in a room for 4 but I think 4 would have been uncomfortably tight. Mattress was bumpy and took getting used to. No pajamas which are usually provided in Japanese hotels.
Great location, clean rooms with good amenities. We were able to cook meals with the kitchen. Staff was friendly, available, and helpful. Property seemed eco-conscious.
Stayed in May 2024
Reviewed: 27 May 2024
Richard
United StatesAll good.
Well located, clean, well-designed little apartment, friendly and helpful staff, great coffee (one free cup a day) in their coffee machine in reception. They even offered umbrellas for guests could borrow to fend off the rain.
Stayed in April 2024
Reviewed: 26 May 2024
Robert
United StatesPillows a bit hard
Spacious and own laundry machine
Stayed in May 2024
Reviewed: 21 May 2024
Pkumkim
Thailandnothing
the location is great.... clean and value for money
Stayed in April 2024
Reviewed: 20 May 2024
Ian
CanadaErin was amazing and went out of her way to help us with transport luggage and any recommendations we inquired about
Stayed in May 2024
Reviewed: 20 May 2024
Vitus
AustraliaNo specific dislikes.
Fantastic location, friendly and knowledgeable staff, clean and modern facilities to make it a home away from home.
Stayed in May 2024
Reviewed: 19 May 2024
Fiona
CanadaThe one thing that would help is if there was a switch by the kitchen instead of a motion sensor to give people the option to turn the light on and not disturb people sleeping on the bunk beds
Convenient, great value, good service. Plenty of utensils
Stayed in May 2024
Reviewed: 17 May 2024
Leo
Germanynothing
everything was great. we had a very nice stay for 10 days, we recommand absolutely
Stayed in May 2024
Reviewed: 14 May 2024
Joanne
AustraliaView
Convenient location. Good facilities
Stayed in May 2024
Reviewed: 13 May 2024
Chi-li
NetherlandsNothing
Everything was perfect!Clean and comfortable!Near stations of trains/subway!Around are many delicious restaurants and a convenient family shop!Wash machine is a plus!
Stayed in May 2024
Reviewed: 13 May 2024
Katya
IsraelThe area was too busy for our liking. The hotel room itself was quite, so it's a matter of taste.
Stayed in April 2024
Reviewed: 11 May 2024
Ka
NetherlandsLocation, friendly staff and convenience
Stayed in May 2024
Reviewed: 11 May 2024
Gina
United StatesPillows were pretty firm and feather quills poking thru Daily housekeeping is extra
Clean, pretty spacious, very nice helpful staff. Great having a washer machine. QR code to translate appliance instructions to English was a plus.
Stayed in May 2024
Reviewed: 11 May 2024
M
United StatesNo complaints.
Close to several train stations, convenience stores, dept stores, restaurants galore, Ameyoko, Ueno Park. Comfortable beds in large, quiet room. Deep tub, washer dryer in room. Large TV and great AC. No complaints.
Stayed in April 2024
Reviewed: 9 May 2024
Christa
PhilippinesThere is no daily cleaning
The room is big enough, clean and new. We love that they allowed us to store one of our luggages when we went to Hokkaido but went back in the hotel when we came back from Tokyo
Stayed in April 2024
Reviewed: 7 May 2024
Susan
United StatesLoved the size of the well-equipped apartment-hotel. It is well-located near a major train station, but quieter part of town. Walking distance to Ueno park. Lovely, helpful staff.
Stayed in May 2024
Reviewed: 6 May 2024
Alexandra
SwitzerlandNothing.
Great apartment, conveniently located close to multiple public transport lines and multiple convenience stores and restaurants nearby. Akihabara is a 10 minute walk away. Apartment is well furnished, clean and staff is super-friendly.
Stayed in May 2024
Reviewed: 4 May 2024
Anna
NetherlandsNothing. Everything was great
The hotel is modern and nicely decorated. Very clean and with all the facilities you might need (washing machine + dryer was great to have, while travelling). Room bigger than average in Japan. The staff is super friendly and they even organise extra activities for their guests (unfortunately we woke up late and didn't manage to join the special free coffee at a local cafe). The hotel is very close to the metro station in Tokyo Ueno and Ueno park (highly recommended - really beautiful, with lots of temples and it wasn't busy at all when we went). There's also a cute Izakaya with very nice food two steps from the hotel. Overall, we really liked to be in Ueno rather than other (busier) places in Tokyo.
Stayed in May 2024
Reviewed: 28 April 2024
Sarah
AustraliaNo complaints here
We loved staying at Section L Ueno-Hirokoji. The location was fantastic, close to trains, just around the corner from 2 department stores and great coffee shops. The staff were very helpful. Special mention to Hiro san who was very prompt at helping us track down luggage that we’d left on the platform at Narita. The room was quiet, cosy and a perfect size for 2 adults and 2 children. We loved having our own washing machine in the room and the kitchen was big enough for us to prepare meals in. Happy hour was a tasty bonus on the Saturday night!! I would highly recommend staying here.
Stayed in April 2024
Reviewed: 26 April 2024
Moulton
AustraliaQuite small room for our family of 5 but we knew that before staying there.
Great location, clean facilities and the staff were extremely friendly. They even gave my wife a small gift for her birthday. The happy hour was a nice touch too.
Stayed in April 2024
Reviewed: 26 April 2024
Jackie
United KingdomNothing
The staff were friendly and helpful throughout our stay. The staff also responded quickly to my messages before we arrived. The suite was comfortable, well equipped and very clean. It was my daughter's birthday on the day we left and it was a lovely gesture to give her a small gift.
Stayed in March 2024
Reviewed: 26 April 2024
Samantha
United StatesNo complaints!
Roomy, clean, well-furnished, great location (super close to the JR Okachimachi station)
Stayed in April 2024
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