600-8418 Kyoto, Kyoto, Shimogyo-ku Gojo Karasuma 409, Japan
#253 of 635 hotels in Kyoto
Guests' ChoiceBased on 987 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
8.9
Value for money
8.9
Free WiFi
9.2
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End of dialog contentReviewed: 2 June 2024
Jazmin
United StatesThe only thing, dryer didn’t dry well
Exceptional hotel, room was super good size, location was perfect, the food was amazing. Will definitely stay there again and we will recommend.
Stayed in May 2024
Reviewed: 1 June 2024
Iris
Switzerland- no teabags provided even though there is a water cooker - we could hear noise from the street at night
- food was very good and reasonable price - good location - staff was very friendly - room was very spacious and clean
Stayed in May 2024
Reviewed: 1 June 2024
Sze
Singaporefacilities are fantastic. the onsen & sauna is great, location couldnt be any better.
Stayed in May 2024
Reviewed: 31 May 2024
Matthew
United KingdomNothing to dislike!
Brilliant location, about a 10 min walk from where all the bars, restaurants and shops are. The rooms were a very decent size with a great bathroom and the access to the bath was a touch
Stayed in May 2024
Reviewed: 31 May 2024
Wei
AustraliaOnly two washing machines for a very sizeable hotel. I know its not uncommon in Japan but when I saw it i was still surprised by how small it is.
Good priced for its location Great lobby bar with free drink. Helpful staff.
Stayed in May 2024
Reviewed: 31 May 2024
Nick
United KingdomNo tea and coffee facilities in the room. Whilst rooms spacious by Japanese standards the layout did not maximise the space however this wouldn’t put us off staying here again
Modern hotel in a very good location. Comfortable room. Very nice bar with one free drink provided excluding Sundays. Access to sauna was a plus and they had parking for our rented bicycles.
Stayed in May 2024
Reviewed: 30 May 2024
Jesper
SwedenFriendly staff.
Stayed in May 2024
Reviewed: 29 May 2024
Jade
AustraliaThe room was a great and comfortable size, the modern aesthetics of the hotel were beautiful. The bath and sauna were so stunning and relaxing. Breakfast was great and staff were all lovely
Stayed in May 2024
Reviewed: 29 May 2024
José
SpainI guess the waiting line to wash our clothes but this was not hotel fault. It was raining extremely on that day and everybody needed to clean their their clothes. To be honest I do not have anything bad to say about the hotel. It was great
Excelent treatment by the staff very helpful and very good location. Regarding the room was quite specious for Japan. I was so happy when I entered and saw the dimensions. If I go back to Kyoto I would like to stay again at this hotel and will recommend it without a doubt.
Stayed in May 2024
Reviewed: 28 May 2024
Kasia
AustraliaContinent Location, cleanest, bar, public bath and sauna
Stayed in May 2024
Reviewed: 27 May 2024
Elizabeth
United StatesPillows were quite hard
Location was perfect. Facilities were clean.
Stayed in May 2024
Reviewed: 26 May 2024
Brandon
AustraliaThe Location was quite convenient. Room was spacious and clean. Lovely place to stay
Stayed in May 2024
Reviewed: 26 May 2024
Alex
GermanyCould use 2 more washing machines, The breakfast was poor.
It was PERFECT. Nice Service, very clean, very modern.
Stayed in April 2024
Reviewed: 25 May 2024
Manuel
FrancePillow was not comfortable, our room was facing the street and you could hear a lot of noise (eg cars revving on the sempahore, police/ambulance passing by, etc). Laundry was a bit crowded, gladly I found a spot in 20 minutes but I saw a lot of people waiting more than that or just giving up entirely. Wifi was not the best.
Very fashion hotel, modern facilities and processes, staff was very helpful and the bath/sauna are nice after a day of walking. Room was stylish. PJ was really comfortable. You get a free drink for the DJ party.
Stayed in May 2024
Reviewed: 25 May 2024
Peter
Australiaon-site restaurant was great and evening free drink was well appreciated. good location and easy access to everything in Kyoto
Stayed in May 2024
Reviewed: 24 May 2024
Mcae195
BrazilThe only thing I would suggest improvement are the pillows. Although new, they are high and kind of hard. A softer one would have been better.
Great location, amenities, restaurant, value for money, hot bath and sauna. It's a brand new hotel with comfortable rooms and very nice staff. I specially liked the hot bath and sauna premises - both in mint condition and extra spacious. Great showers, including one with aroma therapy in the sauna area. Staff were always kind and helpful. A complimentary drink per guest per night at the hotel bar was also very welcomed after a full day in Kyoto.
Stayed in May 2024
Reviewed: 23 May 2024
Desiree
AustraliaExcellent!
Stayed in May 2024
Reviewed: 22 May 2024
Maxime
FranceSpa could be more practical (water really hot, sensorial showers not that great etc)
Big confortable room with a big bed Really quiet for this great location
Stayed in May 2024
Reviewed: 21 May 2024
Olivier
BelgiumN/A
Really clean, room are very spacious, wi-fi is super efficient, the staff was really helpful and the spa is really nice
Stayed in May 2024
Reviewed: 20 May 2024
Marisa
United KingdomThe room was very clean and modern. Onsen was really relaxing, especially after a whole day of walking around exploring the city. Staff was really friendly and helpful. It's really close to the train station, in case you need to commute to Osaka/Nara.
Stayed in May 2024
Reviewed: 17 May 2024
Ioannis
Austria- Staff not really friendly as in other places in Japan - Very dark design - Room cleaning every second day
Location was quite ok
Stayed in May 2024
Reviewed: 15 May 2024
Matthew
SwitzerlandThe check in time for the room was very late.
The hotel is in a very nice location, close to the main shopping areas - but far enough away to avoid the crowds. The hotel is very smart and modern, with very friendly and helpful staff. The food in the restaurant was also very good. The view from the room was nice over the rooftops and the room itself was a good size with a huge bed! The bathroom was also nice and a great and large shower. All modern and super clean.
Stayed in May 2024
Reviewed: 14 May 2024
Charilaos
GreeceBreakfast is quite basic. Rooms quite small.
Location is good.
Stayed in March 2024
Reviewed: 13 May 2024
John
CanadaLocation easy to get to from Kyoto station. Easy to get around Kyoto. Room was very spacious for family of four. Breakfast convenient, a bit pricey for what it was. Loved all the tech features, facial recognition for room entry etc. 2 pm check out much appreciated. Balanced off the late and strictly enforced 5 pm check in time. Great stay in Kyoto.
Stayed in May 2024
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