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Reviews of Seventh Heaven Hakuba 3 stars

399-9301 Nagano, Hakuba, Hokujo 828-314, Japan

#25 of 48 B&Bs and Inns in Hakuba

Guests' Choice

Review score

Based on 70 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.7

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 10 March 2024

    10
    Cozy and good location
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Good breakfast, good location, nice room

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Quadruple Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    The staff was amazing, from picking us up and dropping us off at the bus terminal and station, to helping organise rental gear and lift passes for us, giving us resort recommendations and explaining the shuttle bus schedule. Couldn't have asked for more for a first time snow trip.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Everything you need for a quick stay in hakuba
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been bigger

    Cute little lodge, nothing fancy. Nice bed and small little Japanese style bathroom. Walking distance to echo land. Small breakfast each morning. Nice massage chair in lounge room. Was cheapest in town so good value

    Stayed in January 2024

  • Reviewed: 23 February 2024

    9.0
    The staff was very friendly and accommodating. We would absolutely stay again.
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 3 nights
    • Submitted via mobile

    Noise travels through the hotel when people are up late in the common area. Maybe suggest quiet hours.

    The breakfast was lovely and perfect before a long day of skiing. The home Was warm and inviting and so was the staff. We really appreciate the staff helping us find rentals as well.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Great location, helpful staff, tasty breaky and warm/friendly environment!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Mattresses were fine - a little hard for my liking being a princess and all lol

    Breakfast was great, bus stop and a 7/11 super close, comfortable common space, easy to access drying room, massage chair was a nice touch! Only a 15 min walk towards eateries/bars etc.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The location is not good for the Happo area. Very difficult to get a taxi home after buses of finished fir the day and taxis require a Japanese mobile phone number. Half hour walk to Happo

    The massage chair The breakfast Very warm in the room

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room with View
    • Stayed 4 nights
    • Submitted via mobile

    It’s quite far away from the main town if you’re not renting a car.

    The day we arrived, staff helped us with our ski/snowboard gear and they even arranged for us to be picked up in the morning to be driven directly to the rental shop. The accommodation is always warm especially the drying room which is super nice so then you aren’t getting cold while taking off/putting on ski gear. The staff at this property are all super nice and on our checkout day we were even helped with our transport to get back to Tokyo

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Pleasant stay for snowboarding experience
    • Leisure trip
    • People with friends
    • Twin Room with View
    • Stayed 6 nights
    • Submitted via mobile

    Quiet; well-connect by shuttle bus to ski resorts All staffs are very helpful; they made the effort to address all the needs Breakfast is delicious

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Comfortable, basic homey stay in Hakuba
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 5 nights
    • Submitted via mobile

    In our experience, the helpfulness of the staff didn’t match our expectations having read other reviews. It would have been nice to have a kettle and some drinking glasses in the room.

    The location was perfect for our needs. Very convenient for the shuttle buses to take you to various snow resorts and walkable distance to the konbini as well as the supermarket. The communal lounge and dining area was always available to use, which gave it a homey feel. We appreciated the communal microwave and fridge and availability of hot drinks. The room was as the photos; the duvets were extremely warm and the room was very quiet. The bathroom was on the smaller side but we made do. The drying room facilities were excellent. All in all, a great basic stay in Hakuba for snowboarding!

    Stayed in February 2024

  • Reviewed: 10 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Quadruple Room with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    If you're having a particularly lazy day for dinner, the walk to Echoland can feel a bit too far. Just be prepared to take a taxi. Having breakfast provided is great! Some variety of the type of food would be better though

    The space inside was beautiful! There were tables to sit for breakfast, dinner and card games. Tea was always readily available. The location of Seventh Heaven was great! Just a short walk to the 711, bus pick up and drop off spots and a 16 minute walk to Echoland where a lot of the restaurants are situated. The manager was lovely and super helpful too! She helped with organising us for dinner and snow hire gear which helped a lot. I would definitely recommend and stay again

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The toilet doesn’t have a bidet

    The location is awesome. Shuttle bus is convenient. Breakfast is great!

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    A great base for any period of stay to ski / ride Hakuba.
    • Leisure trip
    • Group
    • Quadruple Room with Mountain View
    • Stayed 9 nights
    • Submitted via mobile

    Bathroom was only OK but still fine for stay. It’s a fair walk to main hub of restaurants but there is still options within a short walk.

    Good location, friendly helpful staff. Bus stop very close.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Friendly staff and great location. Close to lifts . Comfortable rooms

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    A bit out dated.

    Yang was amazing!

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Excellent guess house. I don’t think you will be disappointed
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 6 nights
    • Submitted via mobile

    Everything was good. We booked late and was not many rooms left in Hakuba for the price we were comfortable with. At night you were a 20 min walk from echoland where the restaurants are. But on the flip side we’re close to a 7Eleven which sells seriously good food. A restaurant called Harris was 3 min walk which was excellent.. but it’s so popular you have to start queuing at 5:40 for opening at 6pm

    Homely feel to the guess house. The price was excellent. The host- Young was brilliant. Everything was excellent with the guesthouse. The heating was excellent.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    10
    It was great!! Value for money and easy to get to slopes!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing much really.

    The breakfast was good, the location is near by a 711 convenient store. It was also near the ski shuttle buses. Like 1min walk away.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    A comfortable hotel with clean facilities and good general condition with helpful staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights

    The individual room temperature was difficult to adjust.

    Clean, quite comfortable and a larger room than a normal hotel room in Japan. Whilst not close to the the ski areas local bus shuttles were easily accessed close by.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    Excellent place to enjoy hakuba from. Loved the helpful staff and the massage chair!
    • Leisure trip
    • Group
    • Quadruple Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    More regular buses to ski slopes

    Very helpful staff. Comfy bed very clean.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Staff are friendly. From Taiwan.

    Stayed in December 2023

  • Reviewed: 24 February 2023

    10
    Great value hostel near echoland with the best staff around!
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    Amazing friendly and helpful staff - they can help get you to whichever ski shuttle or bus station you need to get to! Tasty breakfasts each morning Great building with separated areas for your ski stuff downstairs Cozy common area with massage chair Nice rooms with fantastic soft duvets

    Stayed in February 2023

  • Reviewed: 20 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Very accommodating and great hospitality shown by host.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    9.0
    Recommended place to stay in Hakuba
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 12 nights

    The breakfast could be better. However, once I have mentioned the issue, the breakfast was much better.

    he hospitality. The staff, the manger and workers will do whatever possible to make your stay comfortable and pleasant. There inhouse shuttle service is amazing. The room is very comfortable and clean, so as the in suite bathroom.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    9.0
    Great place to stay in Hakuba
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights

    The breakfast could be better. However, once I have mentioned the issue, the breakfast was much better.

    The hospitality. The staff, the manger and workers will do whatever possible to make your stay comfortable and pleasant. There inhouse shuttle service is amazing. The room is very comfortable and clean, so as the in suite bathroom.

    Stayed in February 2023

  • Reviewed: 7 February 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with View
    • Stayed 3 nights
    • Submitted via mobile

    So friendly staff, driving me wherever I wanted. Nice breakfast and comfortable beds

    Stayed in February 2023

Showing 1 – 25

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