399-9301 Nagano, Hakuba, Hokujo 828-314, Japan
#29 of 46 B&Bs and Inns in Hakuba
Guests' ChoiceBased on 70 hotel reviews
8.6Cleanliness
8.8
Comfort
9.0
Location
8.7
Facilities
8.5
Staff
9.2
Value for money
8.7
Free WiFi
9.4
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Showing 1 – 25
Reviewed: 10 March 2024
Oliver
AustraliaGood breakfast, good location, nice room
Stayed in March 2024
Reviewed: 7 March 2024
Samuel
AustraliaThe staff was amazing, from picking us up and dropping us off at the bus terminal and station, to helping organise rental gear and lift passes for us, giving us resort recommendations and explaining the shuttle bus schedule. Couldn't have asked for more for a first time snow trip.
Stayed in February 2024
Reviewed: 23 February 2024
Kate
United StatesBreakfast could have been bigger
Cute little lodge, nothing fancy. Nice bed and small little Japanese style bathroom. Walking distance to echo land. Small breakfast each morning. Nice massage chair in lounge room. Was cheapest in town so good value
Stayed in January 2024
Reviewed: 23 February 2024
Angelic
United StatesNoise travels through the hotel when people are up late in the common area. Maybe suggest quiet hours.
The breakfast was lovely and perfect before a long day of skiing. The home Was warm and inviting and so was the staff. We really appreciate the staff helping us find rentals as well.
Stayed in February 2024
Reviewed: 20 February 2024
Kasey
AustraliaMattresses were fine - a little hard for my liking being a princess and all lol
Breakfast was great, bus stop and a 7/11 super close, comfortable common space, easy to access drying room, massage chair was a nice touch! Only a 15 min walk towards eateries/bars etc.
Stayed in February 2024
Reviewed: 20 February 2024
Rucky
AustraliaThe location is not good for the Happo area. Very difficult to get a taxi home after buses of finished fir the day and taxis require a Japanese mobile phone number. Half hour walk to Happo
The massage chair The breakfast Very warm in the room
Stayed in February 2024
Reviewed: 18 February 2024
Albie
AustraliaIt’s quite far away from the main town if you’re not renting a car.
The day we arrived, staff helped us with our ski/snowboard gear and they even arranged for us to be picked up in the morning to be driven directly to the rental shop. The accommodation is always warm especially the drying room which is super nice so then you aren’t getting cold while taking off/putting on ski gear. The staff at this property are all super nice and on our checkout day we were even helped with our transport to get back to Tokyo
Stayed in February 2024
Reviewed: 14 February 2024
Lu
SingaporeQuiet; well-connect by shuttle bus to ski resorts All staffs are very helpful; they made the effort to address all the needs Breakfast is delicious
Stayed in February 2024
Reviewed: 11 February 2024
Antonina
New ZealandIn our experience, the helpfulness of the staff didn’t match our expectations having read other reviews. It would have been nice to have a kettle and some drinking glasses in the room.
The location was perfect for our needs. Very convenient for the shuttle buses to take you to various snow resorts and walkable distance to the konbini as well as the supermarket. The communal lounge and dining area was always available to use, which gave it a homey feel. We appreciated the communal microwave and fridge and availability of hot drinks. The room was as the photos; the duvets were extremely warm and the room was very quiet. The bathroom was on the smaller side but we made do. The drying room facilities were excellent. All in all, a great basic stay in Hakuba for snowboarding!
Stayed in February 2024
Reviewed: 10 February 2024
Izzy
AustraliaIf you're having a particularly lazy day for dinner, the walk to Echoland can feel a bit too far. Just be prepared to take a taxi. Having breakfast provided is great! Some variety of the type of food would be better though
The space inside was beautiful! There were tables to sit for breakfast, dinner and card games. Tea was always readily available. The location of Seventh Heaven was great! Just a short walk to the 711, bus pick up and drop off spots and a 16 minute walk to Echoland where a lot of the restaurants are situated. The manager was lovely and super helpful too! She helped with organising us for dinner and snow hire gear which helped a lot. I would definitely recommend and stay again
Stayed in February 2024
Reviewed: 8 February 2024
Christopher
AustraliaThe toilet doesn’t have a bidet
The location is awesome. Shuttle bus is convenient. Breakfast is great!
Stayed in February 2024
Reviewed: 8 February 2024
Jonathan
United KingdomBathroom was only OK but still fine for stay. It’s a fair walk to main hub of restaurants but there is still options within a short walk.
Good location, friendly helpful staff. Bus stop very close.
Stayed in February 2024
Reviewed: 30 January 2024
Mark
AustraliaNothing
Friendly staff and great location. Close to lifts . Comfortable rooms
Stayed in January 2024
Reviewed: 28 January 2024
Michelle
NetherlandsA bit out dated.
Yang was amazing!
Stayed in January 2024
Reviewed: 12 January 2024
Travis
AustraliaEverything was good. We booked late and was not many rooms left in Hakuba for the price we were comfortable with. At night you were a 20 min walk from echoland where the restaurants are. But on the flip side we’re close to a 7Eleven which sells seriously good food. A restaurant called Harris was 3 min walk which was excellent.. but it’s so popular you have to start queuing at 5:40 for opening at 6pm
Homely feel to the guess house. The price was excellent. The host- Young was brilliant. Everything was excellent with the guesthouse. The heating was excellent.
Stayed in January 2024
Reviewed: 11 January 2024
Arwin
SingaporeNothing much really.
The breakfast was good, the location is near by a 711 convenient store. It was also near the ski shuttle buses. Like 1min walk away.
Stayed in January 2024
Reviewed: 5 January 2024
Garry
AustraliaThe individual room temperature was difficult to adjust.
Clean, quite comfortable and a larger room than a normal hotel room in Japan. Whilst not close to the the ski areas local bus shuttles were easily accessed close by.
Stayed in January 2024
Reviewed: 30 December 2023
Samantha
AustraliaMore regular buses to ski slopes
Very helpful staff. Comfy bed very clean.
Stayed in December 2023
Reviewed: 25 December 2023
Seng
SingaporeNothing
Staff are friendly. From Taiwan.
Stayed in December 2023
Reviewed: 26 February 2023
Nicholas
VietnamNothing really.
Awesome house, the massage chair is amazing after skiing and going to the public bathhouses nearby! They drove us pretty much anywhere we needed to go. 7 Eleven right down the street, as well as an amazing izakaya. Really comfy rooms, decent sized and solid amenities for a guesthouse! Breakfast was great too. Staff were phenomenal, everyone was super nice and helpful.
Stayed in January 2023
Reviewed: 24 February 2023
Angus
CanadaAmazing friendly and helpful staff - they can help get you to whichever ski shuttle or bus station you need to get to! Tasty breakfasts each morning Great building with separated areas for your ski stuff downstairs Cozy common area with massage chair Nice rooms with fantastic soft duvets
Stayed in February 2023
Reviewed: 20 February 2023
Raymond
MalaysiaVery accommodating and great hospitality shown by host.
Stayed in February 2023
Reviewed: 18 February 2023
Ittai
NetherlandsThe breakfast could be better. However, once I have mentioned the issue, the breakfast was much better.
he hospitality. The staff, the manger and workers will do whatever possible to make your stay comfortable and pleasant. There inhouse shuttle service is amazing. The room is very comfortable and clean, so as the in suite bathroom.
Stayed in February 2023
Reviewed: 18 February 2023
Ittai
NetherlandsThe breakfast could be better. However, once I have mentioned the issue, the breakfast was much better.
The hospitality. The staff, the manger and workers will do whatever possible to make your stay comfortable and pleasant. There inhouse shuttle service is amazing. The room is very comfortable and clean, so as the in suite bathroom.
Stayed in February 2023
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