The room size

It was a good location but the room was VERY small.

Stayed in May 2024

The room had a slight smell to it, the coffee was not very good (both the brewed coffee at breakfast and the espresso)

Good overall vibe, good location - central but next to a quiet park, close to everything you need, good restaurant, good laundry facilities, very good staff.

Stayed in May 2024

The only thing really is that the pillows were uncomfortable and the bed was ok. Also the room is quite warm, although we did not look for air-conditioning in the room, mainly because we do not prefer that.

The staff, the More Than Bakery (soo much more and one of the best I have seen while travelling, try the delicious Quiche) and Grill/ Bar underneath (all three Ceviches were absolutely delicious), the prime Location near a beautiful park and walking distance from Shinyuku Station. Also communication was swift and clear. The slippers, bathrobes and all other freebies were lovely. Shower had sufficient temperature reach, power and volume, all be it inside a bath tub.

Stayed in May 2024

If you want additional room you should upgrade to a larger room. We knew our room was going to be small and it worked for us but if you want to be able to have your luggage out I would upgrade.

This hotel is in an ideal location, it’s far enough away to get away from the commotion but close enough to get to it when you want to. It is situated in a quiet community with several restaurants and stores close by. The bakery inside the hotel has some really great items try it out. The staff are very friendly and helpful and the room and hotel were clean. There is a lounging area on the main floor and the second floor.

Stayed in April 2024

Great location for our week in Tokyo. Easy walk to both Nishinjuku and main Shinjuku stations allowing us to get to almost everywhere we wanted by train. Very hip hotel aesthetic. Queen sized room was adequate for my wife and 8 month old son, but still on the small size considering we had brought very little baggage. Staff very helpful with various requests and the popular bakery attached makes for a good breakfast to change up the usual Japanese fare.

Stayed in April 2024

The room has no wardrobe. We had to change out of our suitecases. The bathroom is a small different room, like in-planted into the hotel room and we had to climb a high step in and out, which became very dangerous during visiting it, and especaially during night visits (we are in our 70th).

Location. Bakery in lobby

Stayed in May 2024

There were very few places to hang cloths and the step up into the washroom was a little difficult .

Very good location and most of the staff were very helpful and kind. The bar downstairs was lively and great.

Stayed in April 2024

Pillows were not comfortable! Combined toilet/ bathroom made it very tight.

The staff, onsite bakery and drip coffee in rooms. Cardless entry was easy. Nice neighbourhood, easy check out.

Stayed in April 2024

The room was smaller and less comfortable than I would have liked; couldn't easily open two suitcases at once, for example, and the bed was harder than I like, without enough pillows; those supplied were too small and soft. The bathroom was functional, but my knees didn't like the step up into it, particularly at night when all around was dark. Not enough USB ports, which are essential items for modern travellers.

The location suited us well for a short 3-day stay, when we only wanted to see Yoyogi Park, the Meiji shrine, the Scramble intersection and Takeshita street. Breakfast was terrific, with a very comprehensive range of delicious food types.

Stayed in April 2024

Rooms were rather small, but had everything needed

Stayed in February 2024

Rooms are VERY small. But, for the price, it was an excellent stay

Excellent location. Bar and restaurant were very nice. Rooms are REALLY small; but, clean and quiet. My AC didn’t work. But, I was able to open a window for fresh air in the evening.

Stayed in April 2024

The room was definitely small for two people's luggage, but we managed. If you are an organized packer you will have no problems. There was a bad smell coming from the drains in our bathroom - it looked like they might have been doing underground work in the street in front of the hotel though, so I don't think that was their fault.

Loved the breakfast buffet! Fresh food and drinks every morning. Coffee, juice and tea were included in the buffet and you could purchase other drinks from the bar. The hotel was in a perfect location and was very clean and quiet. The hotel is a short walk from several train stations.

Stayed in April 2024

Bed was too firm for me

Great, happy atmosphere

Stayed in April 2024

Cleanliness

Stayed in April 2024

The lobby is a bit dark.

The room size. Close enough to Shinjuku but far enough to be in a mire residential area.

Stayed in April 2024

Nothing.

The hotel is a 10-12 minute walk from Shinjuku station, in a nice leafy neighbourhood. There's a great park opposite. A taxi from Shinjuku station is about 900yen. It has a great bakery and bar downstairs, helpful staff, 3 fast lifts and a great area on the second floor to eat and drink. The rooms were pretty spacious with a desk and chair. Check in was easy and they sorted out a taxi to the airport in the early hours which was on time and reliable. Overall, great and felt like a somewhat peaceful retreat after a busy day in Tokyo.

Stayed in April 2024

Nothing

Great location, modern and clean

Stayed in April 2024

They didn't have luggage delivery

Seemed very trendy hotel, location was good, room was small (as every hotel in Japan)

Stayed in March 2024

There wasn't much else in the immediate vicinity of the hotel apart from a lovely park opposite. About 5 minute walk to nearest metro or 20 minute walk to the heart of Shinjuku.

Brilliant public spaces, including amazing bakery downstairs, a buzzing bar and eatery, and a great grill restaurant. The hotel was clearly popular with locals too who were queueing for the buffet lunch, which is always a good sign.

Stayed in April 2024

The bathroom and tub was difficult sometimes to get into. I have issues with knees and after those long walks ohhh boy.

Good location. Park across from hotel. Easy area to find food. Bakery inside hotel was great.

Stayed in March 2024

A little far to Shinjuku station, however we didn’t remind the 20 min walk

It was clean and new, very convenient location to the park.

Stayed in April 2024

I would have expected a better view for the price we paid - which was a lot. We were on a low floor overlooking a carpark. The hotel is tall and faces the Govt building, so some of the rooms must have great views. More feedback for the hotel - in the 20m2 room there would be space behind the door for an open wardrobe. Storage space. This space is not utilised at all.

The location is great although it is 20-minute walk to Shinjuku station we found this area way better than our other hotel in Akihabara. We got a taxi a few times to the hotel from the station after a long day of walking. Make sure you go up the Metropolitan Government Building which is very close by. There is a free viewing floor. We went to sunset and also went to the light show on the building started at 7pm. 20m2 The room was spacish, and the little table was great. There is a family mart 2 mins away which was handy. We were travelling as a family of 5. We paid for two rooms, with twin beds and 20m2 so we had more space. We pushed the twin beds together for three kids. The room was a good size but we paid extra for two twin rooms for our family of 5, we pushed the twin beds together to make one big bed.

Stayed in April 2024

Clean good location fantastic bakery

Stayed in April 2024

Breakfast

Location, staff

Stayed in April 2024