An exceptional and authentic experience. The food was delicious, the staff was so welcoming and professional. This place heals your body and soul. 12/10!! We will be back for sure, recommended!!!

Stayed in April 2024

Nothing, everything was great!

Our stay at Takamiya Ryokan Miyamaso was one of our highlights of our honeymoon! The hotel is insanely charming and very well kept. You can see it's an old building but it doesn't look old or worn down. The staff are friendly and polite, and greet you by the door when you arrive and leave the hotel. They were also very accomodating to us when we asked to keep out futons out, as we wanted to take a nap during the day. Dinner and breakfast was amazing and a lovely experience, it was delicious and presented nicely and staff was attentive and friendly. Our suite was amazing, and we loved having our own private bath outside on a balcony overlooking a snowy hill.

Stayed in February 2024

Everything is perfect! The amazing experience was starting from the transportation service. Then the check-in and dinner services, everything feels perfect! I can feel the staffs are all proud of this Hotel and its history and spirit. Thanks for Takamiya gave us such warm experience!

Stayed in March 2024

Stunning historical ryokan with a number of historic and new onsens. The rooms are renovated in a gorgeous traditional Japanese style and the meal was exceptional. The chef kindly catered for my allergy as I advised in advance. Staying at this ryokan was an exceptional experience and I would highly recommend it to anyone staying in Zao Onsen.

Stayed in March 2024

Amazing immersion into Japanese food and culture. Beautiful rooms. Various onsens...all excellent. The meals were artistic masterpieces. Highly recommend. Extremely friendly and helpful staff.

Stayed in February 2024

Everything was OK, but think they could provide more towels

Amazing experience at the Ryokan. Rooms are really nice and the Onsen and food are great

Stayed in January 2024

Too much stairs.

Hot spring and delicious dinner. Staff service attitude.

Stayed in January 2024

No.

Very friendly and helpful staff. Japanese breakfast and dinner was nice.

Stayed in December 2023

The staff were so friendly and attentive. The food was amazing! The hotel and room were incredible, so beautiful! The baths were amazing and there was much choice. Also as they were all different designs they swapped genders overnight so you could sample them all. The staff were so kind.

Stayed in December 2023

Peaceful

Nice staff

Stayed in November 2023

A few spiders, but that's to be expected out in the countryside

Both onsens were amazing. The staff were very kind. Food was out of this world, all sourced from the area. We had a Cedar tub in our room and it was great for soaking, plus it hae an amazing view.

Stayed in October 2023

Room wifi a little slow at times.

Staffs were super friendly and nice. Helped me with my luggages during check in and check out in and out of my room. I had my luggages sent from my previous hotel and when I reached my luggages were already in the room. Breakfast and dinner were splendid. Have 2 public onsen in the ryokan both with highly acidic sulphuric water which is supposedly good for you which I enjoyed too. Private bath in room is normal water not hot spring water (not same as public onsen). The ryokan picked us up when we reached zao bus terminal, they are responsive on booking messenger which we updated them our arrival time. Definitely will come back here again.

Stayed in November 2023

no complaints

Comfortable and lovely staff. We enjoyed the baths & meals

Stayed in October 2023

One of the best ryokan experiences I ever had. Beautiful historic building. You could easily get lost among all the many hallways and stairs. Perfect service. Wonderful meals. The baths were the absolute best. If I get to do it over, I wouldn’t mind spending a few extra for the private baths. Before I arrived, I confirmed my arrival time (strongly recommended). The ryokan had my room ready for my early arrival. This was not expected so a very nice surprise (and greatly appreciated). The minute I arrived I could feel right away that here, they know what they’re doing. No playing around, straight up good ryokan service (which is flawless perfection). For instance, they would leave beautiful handwritten calligraphy notes, notes on my pillow, notes on my dinning table. Every little detail was perfect.

Stayed in April 2023

A respectble ryokan that once even entertained the imperial family. If you want to know what traditional Japanese hospitality means, you must certainly go there. The whole place is infused with small of highly acidic mineral water where you are expected to bathe. Be careful - the onsen bath feels pretty hot but you are sure to survive and even enjoy it!

Stayed in April 2023

No pick up service from Yamagata unlike many other hotels/Ryokan in Zao Onsen

The food was top notch. Friendly staff. Excellent onsen experience. The room we had was very generous in size.

Stayed in February 2023

the hotel staff help you to bring your luggage climbing the stairs but when you check out no one help you again, just for check in only.

all good

Stayed in February 2023

Many stairs.

The food, hospitality and service,, onsen.

Stayed in February 2023

room is spacious and comfortable. food was elaborate and delicious. service was exceptional.

Stayed in January 2023

dark lighting.

prime location, service and lovely heritage building.

Stayed in January 2023

It’s a bit far away from the bus station

The food and service were excellent. Staff were very nice.

Stayed in January 2023

nothing

beautiful view & hot spring

Stayed in December 2022

Nothing.

Amazing food, service, and room.

Stayed in April 2022

We were somewhat disappointed with our stay here, having expected to experience a more historic character and traditional experience.

Access to this onsen is a little difficult. While only a 5 minute walk from the bus station, there are steep steps to the entrance. Although the website states that the onsen was founded in 1716 and is very historic, there is little evidence of that history except in the foyer and adjoining lounge area, which are quite pleasant and finished in warm timbers and have an antique feeling. The rest of the onsen is modern, but navigating is a challenge as there are many passages and stairways, all of which were underheated and drafty. Even the dining room where we ate our meals was chilly, with rugs provided for warmth! The food was excellent and the staff friendly and obliging. Our room was adequate but nothing special and the baths were good, although the publicity picture of the outdoor bath is very misleading - it shows a view of trees whereas the reality is a close view of unsightly concrete reinforcing of the adjoining hillside.

Stayed in February 2024