Dryer didn't work in the room. There was a dryer in the foyer. There was no hanging rack for drying clothes.

Good size room for our family of 5. Large kitchenette, a useable bathroom and single unit per floor.

Stayed in March 2024

Lovely place to stay as a family of 5. Clean, spacious, good location. Very friendly staff helping us out with everything. And good to know the building can withstand a 9.0 earthquake. We felt one actually only at 2.0 and were worried because we are not used to it. The staff assured us its is safe and nothing to worry about. Also good to know there is staff at night. Train, metro options are all nearby. Many restaurants nearby also.

Stayed in April 2024

I thought this was a hotel. It is more of an airbnb serviced apartment building. I was expecting a concierge, but surprised when there was no one there. I think it would be fine if i knew to coordinate ahead of time. Messaging replies from the boss were quickish (5 to 10 minutes), but they didn't pick up the phone. Staff that come in were very helpful. They disabled air-conditioning (mid April), only heating available. It was 26 degrees in the room, which was quite uncomfortable. There are no windows to open, just an emergency exit. The staff did bring an evaporating unit after I complained. This worked quite well. Overall, this is a good-sized accommodation in a central location for larger groups, but just don't expect a hotel like service.

Spacious and clean.

Stayed in April 2024

The hotel is still at least a 8-10 minute walk to the nearest station which could be a drag after a long day out, but that didn't really bother us. We wish there were a few extra utensils, and some extra garbage bags, but other than that, the futons, bed and sofa bed were all very comfortable.

The hotel was located fairly close to various train lines from Tokyo Metro, JR and Toei. For a group of 5, the room was fairly large and could accommodate all of us. We loved that there was a small dining table and various utensils too. The bathroom was also very clean and for the space, it felt quite spacious.

Stayed in March 2024

Only one key being available for 4 people.

Great area. Nice and quiet. Close to convenience stores.

Stayed in March 2024

Plates, bowls, coffee cups and cutlery should really be provided. The shoji screens on the windows, do not open..so zero view outside and no windows to open, a little strange ? The screens do not stop light, and the blinds are white and also stop little light, room is light at night, especially close to the outside wall.

Very friendly check in, informative and keen to help. Nice each floor is a separate apartment and keys are coded to each floor only - safe and secure. Plenty of space to store suitcases between elevator and front door, also inside there is plenty of room to store luggage. Bathroom is great, shower, toilet, fan, water pressure all excellent. Washer/Dryer is great to have. Kitchen is fine, microwave and hotplate are good, BUT no bowls, cutlery, and only a couple of small plates. Previous guests had left behind disposable chopsticks, knives and spoons as we did too. Bedding is very comfy, firm, but good. 3 ceiling A/C units in the room (!) so no issues with heating, we hardly needed it mid-winter anyway. It is a bit of a hike from Akihabara station, getting on for a 15min walk, we didn't mind as plenty to see on the way. There is a small supermarket close by open to 11pm. The area itself is quiet, no hospitals nearby so no nighttime sirens, and nearby traffic really dies down at night and in the weekends. It's good being able to close the rooms off by sliding the doors across. Noises from upstairs apartment (footsteps) are easily heard, esp if they aren't used to apartment living, we had some real clompers for a couple of nights, and they would go back and forth, back and forth across the room for ages !

Stayed in February 2024

Bedding and pillows were uncomfortable and hard.

Great location. Close walking distance to Kanda and Akihabara station. Super clean and good option for a family. Staff member was welcoming and easy to deal with. Highly recommended and would happily stay again.

Stayed in March 2024

Nothing

We were able to check in early as the room was ready. The hotel is walkable distance from akihabara Station.

Stayed in February 2024

Property was a bit far from train stations. Lobby was not that tidy too but nevertheless, overall stay is good.

Apartment was enough for 5 people. The room was clean and the muji theme is to our liking. Recommended!

Stayed in February 2024

All good

Location , cleanliness and space.

Stayed in February 2024

Location is not so far from the iwamotocho station, but still 500m away from akihabara station

Everything, exceptional 👌

Stayed in February 2024

The location was great for us and our needs however I can see it might be a bit further out from Shibuya and Shinjuku if that's high on your list. It's also about 5-10min walk to the nearest train station which means it's not an immediate find BUT there are pros and cons to this and for us personally the pros weighed heavier than any set back.

Hotel Manager was extremely accommodating and communication was fantastic. We've been to Tokyo many times as a family and I've also been there for business. Incredibly well sized rooms with great airbnb like facilities such as a well functioning laundry and kitchen. The location is great for a short walk to Akihabara and other great stations.

Stayed in February 2024

The main bed was a little hard for my taste.

Great layout for a family. Spacious and fantastic to have a washer/ dryer in the room. Easy check in process.

Stayed in January 2024

Amazing reception. Hotel manager was incredibly kind and very accommodating. Strongly recommend this place.

Stayed in January 2024

Nothing noted

The staff was very kind and responded promptly to messages. Beds were very comfortable.

Stayed in January 2024

The rock hard beds! Not sure if it's a normal thing for Japanese people but the beds and pillows were solid and not very comfortable.

Cosy accommodation that fit all 6 of us. It was a bit tight and we had to close up our luggages every time we open them but it was manageable. The train stations weren't so far away to walk to.

Stayed in December 2023

The Stuff very friendly and helpful, Lawson,Aeon,7-11 and small cafe around the corner near to the train station.

Stayed in December 2023

Rooms could use spoons.

Beds were very comfortable with fluffy down comforters , liked room partitions, convenient to akihabara (7 min walk), nice market nearby. Very quiet

Stayed in December 2023

Lots of room for family of 5. Clean and modern. Lovely quiet location with lots of close metro options. Close to Akihabara.

Stayed in December 2023

Nothing!

Mr Pan (manager) was amazing and super friendly, met us in the lobby to take us up to our room when we checked in and get us situated. There is 1 room per floor, so it was nice and quiet. The room was spacious and clean, and all set up with the bedding/futons, as well as a basket of clean towels, and slippers. There was plenty of storage cabinets, but the room was large enough for us to not need them. There were outlets next to the sleeping areas (futons and bed), super convenient.The bathroom was large and had had amazing water pressure! We were able to communicate with Mr Pan easily via wechat, and he spoke Mandarin! Mr Pan was super responsive when I messaged him if he had any broom/dustpans to borrow, and he brought up everything (including a vaccume and floor mop!) Right away. He also was able to help me call and book a 5 person taxi van, as I was having no luck with uber, and klook had cancelled my existing booking due to no availability. The location is great, short walk to nearby subway line and 11 min (yup, I timed myself!) walk to Akihabara! Overall a wonderful stay, 10/10 would stay here again.

Stayed in December 2023

The beds were very firm

Close to akihabara and nice and quiet. Very private, roomy and peaceful. Plenty of convenience stores and places to eat nearby. Perfect for a family of 4. Very clean and near. Everything we needed.

Stayed in December 2023

The hot water in the shower doesn't heat up consistently

Room is clean and comfortable. Mr Tang the front desk staff is very informative and helpful, a bunch of thanks to him. The place is within walking distance to Akihabara Station with many restaurants and convenient stores around.

Stayed in December 2023

slightly far from the every station and outside noise at late time

very kind owner of hotel and very good services i strongly recommand this hotel for family treep

Stayed in December 2023

Location was a 15min walk from nearest JR Station but otherwise nothing else to Complain about

Staff was friendly and most accommodating. He was willing to provide fresh change of bath towels, extra pillows and blanket as requested. The washing machine cum dryer was most useful and facility had a heavy duty dryer at level one for shared use as well. Size was good for our family of 5

Stayed in December 2023