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  5. Reviews of Smart Stay SHIZUKU Ueno Ekimae

Reviews of Smart Stay SHIZUKU Ueno Ekimae 2 stars

110-0005 Tokyo-to, Taito-ku Ueno 2-13-11, Japan

#732 of 1,384 hotels in Tokyo

Guests' Choice

Review score

Based on 423 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.3

  • Value for money

    8.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 2 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Capsule Room for Male
    • Stayed 1 night

    the location is extremely good, it's just near Ueno Station

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    We wanted to have a capsule hotel experience, and that's what we had.
    • Leisure trip
    • Group
    • Capsule Room for Female
    • Stayed 1 night

    Some of the furniture in the lounge is a bit worn. The check-in process is a little cryptic, some more signage would be an improvement, but it makes sense once you've done it.

    Amazing location, right by the station. We wanted to have a capsule hotel experience, and that's what we had. Uniquely Japanese.

    Stayed in April 2024

  • Reviewed: 27 May 2024

    8.0
    Modern, bright, and fairly clean and not cramped
    • Leisure trip
    • Solo traveller
    • Capsule Room for Male
    • Stayed 1 night
    • Submitted via mobile

    Bed was a little hard

    Sauna and large bath Modern capsule Common area

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Clean and comfortable
    • Leisure trip
    • Solo traveller
    • Capsule Room for Female
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    The location is good

    Stayed in April 2024

  • Reviewed: 22 May 2024

    7.0
    For short staying is good
    • Leisure trip
    • Solo traveller
    • Capsule Room for Female
    • Stayed 1 night
    • Submitted via mobile

    It have not enough keys for luggage locker. It have not enough lockers for women spa. The spa is small and only one pool. It needs to keep the keys by staff when going out.

    The room is very clean. It have free luggage keeping after check out or check in. The reading rooms are large and relax.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule Room for Male
    • Stayed 1 night
    • Submitted via mobile

    The bed is not that comfortable.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Good Price & Location
    • Leisure trip
    • Solo traveller
    • Capsule Room for Female
    • Stayed 1 night

    Exchanging key cards before entering and exiting If we walk in and out many times, it is quite a waste of time.

    Convenient room, not far from the train station to the airport. There is equipment to use, towels, and pajamas. There is a common area for placing bags and a dining room.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Interesting experience
    • Leisure trip
    • Group
    • Capsule Room for Female
    • Stayed 1 night
    • Submitted via mobile

    The staff didn't speak English very well, the shared bathroom can be uncomfortable for western travellers, tattoos are not allowed in the bath (we didn't see it mentioned anywhere before).

    Very clean and well equipped accommodation. The capsules are comfortable and stylish. If someone wants to try a capsule hotel for one night as an experience - a good choice.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Convinient and luxury! I will definetly choose Shizuka Smart Stay again!
    • Leisure trip
    • Solo traveller
    • Capsule Room for Female
    • Stayed 4 nights
    • Submitted via mobile

    The mattress was OK but a bit thicker would be nice.

    The capsule was big and good size safe locker. Nice pillow! Dark curtain. Good temperature and air. Calm and quiet. Very good service, helpful and patient staff, good english or communication. Comfortable Lounge and best of all… awsome traditional bath and a sauna!! Wow!

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    good value
    • Leisure trip
    • Family with young children
    • Capsule Room for Female
    • Stayed 5 nights
    • Submitted via mobile

    the bed mattress is thin, however, can be fixed with the futon

    affordable and near stations, onsen and sauna, the staff

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Excellent home base in Ueno near train station and convenience stores. Perfect for solo travellers!
    • Leisure trip
    • Solo traveller
    • Capsule Room for Female
    • Stayed 2 nights

    I wish that there's a dimmer for the lights inside the capsule. It was too bright.

    I like the location very much! It's near Ueno and Keisei which is very convenient. The staff were all so helpful and amazing especially Fushimi. I will recommend this hostel to friends.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    9.0
    Definitely will come back
    • Leisure trip
    • Group
    • Capsule Room for Male
    • Stayed 4 nights

    Non

    Location is extremely good. Next to Ueno Train station and right in front of Ueno Park. Surrounded by restaurant and convenient store. Lots of shopping streets nearby. The Onsen area is clean and nice

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Capsule Room for Male
    • Stayed 1 night
    • Submitted via mobile

    It gets hot, so leave your A/C on

    Really clean! Big Lobby with comfortable armchairs. Many Manga, food and drinks. Bathroom was big and on each floor at least one. Bath is onsen stile with everything you need.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    A convenient overnight stay near Ueno station.
    • Leisure trip
    • Group
    • Capsule Room for Male
    • Stayed 1 night
    • Submitted via mobile

    The only issue was the temperature in the dorms. It was so hot. There was a small extractor fan in the pod that gave a little air movement but not much. None of our group slept well because of the heat.

    Conveniently located near Ueno station. The facilities were good, towels and toiletries are provided. The pods are spacious and contain a little lockable cupboard. There is an onsen and there are plenty of restaurants and convenience stores nearby.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Spacious capsule hotel with TV and locker inside the room.
    • Leisure trip
    • Solo traveller
    • Capsule Room for Female
    • Stayed 10 nights

    Cannot use the room for most of the stay. Somedays I just wanted to sleep in a little after a full day of outing but since the rooms needed cleaning, I needed to get out.

    The place is clean and inside the capsule room is spacious, theres is a TV and an adequate size locker inside the room.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Great for a capsule hotel
    • Leisure trip
    • Solo traveller
    • Capsule Room for Male
    • Stayed 2 nights
    • Submitted via mobile

    The heater in the sleeping room was way too hot in the winter. People were loud coming in between 12-1am.

    The setup was comfy and the capsule felt quite large. The bathroom facilities were all laid out well and convenient. Luggage areas were useful but didn't have enough locks.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Capsule Room for Male
    • Stayed 1 night
    • Submitted via mobile

    Bed could be a tiny bit comfier, plus is your 6’3 or over expect your feet to be hanging out the end of your pod, other then that it was fine :)

    Convenient location close to Ueno station, and cheap for 1 night.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Capsule Room for Female
    • Stayed 1 night
    • Submitted via mobile

    Too busy, no locker for luggage

    Stayed in February 2024

  • Reviewed: 2 March 2024

    9.0
    Well nice controlling their systems. I was very happy to stay there.
    • Leisure trip
    • Solo traveller
    • Capsule Room for Female
    • Stayed 4 nights
    • Submitted via mobile

    Very clean and staffs are friendly.

    Stayed in March 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Capsule Room for Male
    • Stayed 1 night
    • Submitted via mobile

    Near station and have a public bath

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Capsule Room for Male
    • Stayed 4 nights
    • Submitted via mobile

    Cannot sleep late in bunk. Got to get out by 10am

    Great location and price

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Pleasant and tourist friendly capsule hotel with top location for Ueno station access.
    • Leisure trip
    • Family with young children
    • Capsule Room for Male
    • Stayed 1 night

    Capsules are great for short stays and guests familiar with Japanese etiquette.

    Clean, modern capsule hotel, right next to Keisei Skyliner station to Narita Airport.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Good for travelers who just a place to stay for a night
    • Leisure trip
    • Solo traveller
    • Capsule Room for Male
    • Stayed 1 night

    You have to wear the disposable slipper to work around inside the property.

    good location close to subway lines and train bound for Narita International Airport. Thousands of restaurants so the only problem you have is you don't know which one you should pick.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    First time for capsule hotel. My son loved it. My husband wished he asked for a lower capsule as steps were bit of bothe
    • Leisure trip
    • Family with young children
    • Capsule Room for Female
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Cleanses

    Stayed in January 2024

Showing 1 – 25

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