321-0964 Tochigi, Utsunomiya, Ekimae Dori 3-4-9, Japan
#5 of 37 hotels in Utsunomiya
Guests' ChoiceBased on 223 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.4
Facilities
8.5
Staff
8.9
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 19 April 2024
Kul
ThailandNo free parking, but paid parking lot is very near with high price.
Great location, very near the station. Twin room is larger than expectation.
Stayed in April 2024
Reviewed: 19 April 2024
Cheryl
CanadaThe location is next to the train station. Very convenient.
Stayed in April 2024
Reviewed: 29 January 2024
Joshua
Australialocation and amenities
Stayed in January 2024
Reviewed: 5 January 2024
Martin
United StatesThe room is very small, especially for 2 people.
Great location a few minutes walk from Utsunomiya station, clean room, bathtub is nice to have.
Stayed in December 2023
Reviewed: 4 January 2024
Mckenzie
JapanThe bathtub wall was high for me, so it was a little hard to get out of. Also, it would have been nice to have a microwave in the room.
Clean, quiet, new towels every day, good amenities, and the female staff were really friendly.
Stayed in January 2024
Reviewed: 17 December 2023
T-cf
SingaporeRoom is larger than expected. A convenience store just below the building. Shopping malls and train station just 5min away.
Stayed in November 2023
Reviewed: 29 November 2023
Mark
United StatesThe pillows were hard.
Location was perfect. After arriving on one train, we were able to drop our luggage at the hotel and return to the station in time for another train 16 minutes later. The room was snug, but clean and comfortable.
Stayed in November 2023
Reviewed: 8 November 2023
Peter
AustraliaOn arrival,though it was so close to the station,we couldn't see the hotel and eventually found the entrance through the back door of the adjacent 7/11 ! Would suggest the Smile might like to add some English script at the top of the building !!
We generally choose hotels close to transport hubs,so this one is only 2 minutes away. Room was fine,staff cheerful and helpful.
Stayed in October 2023
Reviewed: 6 November 2023
Yat
Hong KongNo free breakfast provided is quite regretted.
Very close to the train station with quite numbers of restarants and shops nearby. The room size is reasonable when compared with other areas.
Stayed in November 2023
Reviewed: 3 November 2023
Kwai
Hong KongNo
Friendly
Stayed in October 2023
Reviewed: 30 October 2023
Shigumo
NetherlandsWe knew that it is a business hotel but the room is smaller than I expected.
Location was ideal for easy access to JR station. Breakfast was good.
Stayed in October 2023
Reviewed: 23 October 2023
Iain
United KingdomLittle small
Nothing special, but did the fundamentals well, right by the station and a great price.
Stayed in September 2023
Reviewed: 23 October 2023
Kanako
JapanFar public parking
kids amenity’s Comfortable bed
Stayed in October 2023
Reviewed: 19 October 2023
Adibah
AustraliaNone
Location is superb, less than 5 minutes walk. from the train station. The hotel is very clean and the room size is reasonable for a Japanese standard. The room is airy enough and the aircon works well. The breakfast buffet caters both Japanese and Western breakfast, and our preference is for the Japanese breakfast, delicious and satisfying.
Stayed in October 2023
Reviewed: 16 October 2023
Andrej
SlovakiaReception without knowledge of English. No info on train shops or Nikko. Room equipment must be collected at the reception. Heating through air conditioning. Breakfast with poor selection.
Good location. We were looking for accommodation for one night for a visit to the city of Nikko. The hotel is 3 minutes from the station.
Stayed in October 2023
Reviewed: 3 October 2023
Trent
AustraliaLocation is outstanding.
Stayed in October 2023
Reviewed: 3 October 2023
Adeline
AustraliaGreat hotel for this leg of our trip. Clean rooms and nice breakfast offering.
Stayed in October 2023
Reviewed: 2 October 2023
Yi
TaiwanNone
Nice staff
Stayed in October 2023
Reviewed: 11 September 2023
Orlandian
AustriaI would have appreciated a in-room safe and the air-conditioned blowed on the bed. It was not easy to communicate with the stuff in English as there were language barriers but that is a general issue in Japan.
The hotel is a business hotel and provided everything we needed. The breakfast was ok and the stuff always friendly and helpful. The room was quiet and tidy.
Stayed in September 2023
Reviewed: 6 September 2023
Zeynep
TurkeyPerfectly located in front of Sendai Station, making it incredibly convenient. I stayed here for a one-day trip to Nikko and highly recommend it. Clean, quiet, comfortable, helpful staff, and they stored my luggage pre-check-in. Room had all the amenities I needed. Highly recommended!
Stayed in September 2023
Reviewed: 29 August 2023
Mike
DenmarkHad to pay extra to get into the room an hour early and the bed was a bit hard. Be careful checking location, there are two of the same hotel on opposite sides of the station, it's a bit confusing
Close to train station, nice staff, good facilities, lots of nearby restaurents, nice sized room, staff held our luggage for us before the checkin
Stayed in August 2023
Reviewed: 17 August 2023
Marion
Australiastaff breakfast were excellent, location was ideal for easy access to train station
Stayed in August 2023
Reviewed: 6 August 2023
Carl
United StatesPillow felt like a sack of potatoes
Great, clean
Stayed in July 2023
Reviewed: 9 July 2023
Philip
United StatesAir conditioning was poor
Nice breakfast
Stayed in July 2023
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