047-0031 Hokkaido, Otaru, Ironai 1-4-20 , Japan
#21 of 40 hotels in Otaru
Guests' ChoiceBased on 229 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
8.1
Staff
8.5
Value for money
7.8
Free WiFi
8.6
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End of dialog contentReviewed: 28 May 2024
Daniel
Singaporenothing
Location - excellent and walkable to main attractions. Room - modern and large Coin Laundromat - excellent for families
Stayed in May 2024
Reviewed: 27 May 2024
Lee
SingaporeRoom lighting wasn't bright enough, compared to other properties. Would be great if change the dimly lights.
The hotel front desk was kind enough to give both my rooms to a canal view type. Ample parking space wit convenience store just around the corner.
Stayed in May 2024
Reviewed: 26 May 2024
Robert
United StatesGreat location
Stayed in May 2024
Reviewed: 11 May 2024
Weeraya
ThailandNone
Very helpful staff, good location, good breakfast
Stayed in May 2024
Reviewed: 30 April 2024
Sin
SingaporeI can hear people jumping in the upstairs room. You will need to go to level 2 to change elevators if you stay in another wing’s room. Only one small pillow on the bed. You need to pay the onsen tax even if you don’t use the facility.
Around 11mins walking distance from Otaru Station. Nice canal view from room.
Stayed in April 2024
Reviewed: 27 April 2024
Ming
ThailandCarpet
Breakfast
Stayed in April 2024
Reviewed: 30 March 2024
Karen
AustraliaThere was nothing we didn’t like - the breakfast room was a very nice restaurant at night, the cafe open during the day had good coffee
Lovely hotel in an incredibly handy location. Opted for the (not expensive) room upgrade and had a beautiful big room with a big bathroom. So comfortable, great location with parking.
Stayed in February 2024
Reviewed: 11 March 2024
Nelly
SingaporeThe furnitures of the rooms are different.
Great breakfast, location & service
Stayed in March 2024
Reviewed: 22 February 2024
Christopher
JapanCan't really think of anything I didn't like.
The onsen was clean and nice, perfect after a long cold day in winter. It was empty around 5pm. The room was nice and a good base for sight seeing.
Stayed in January 2024
Reviewed: 21 February 2024
Michelle
AustraliaThe rooms could do with a furniture upgrade.
Good value with great positioning
Stayed in February 2024
Reviewed: 19 February 2024
Brissiekim
AustraliaLocation across from the canal was gorgeous, especially during the snow latern festival.
Stayed in February 2024
Reviewed: 14 February 2024
Elliot
AustraliaI only stayed for one night on my way to Sapporo but I found it to be a very beautiful hotel with professional, friendly staff. I had driven there from Hakodate so it was nice that they had parking right next to the hotel, and a convenience store right behind that. The room was very modern looking and the beds were comfortable, with a decently sized wall-mounted TV and drink vending machines on two floors.
Stayed in January 2024
Reviewed: 12 February 2024
Peter
AustraliaVery hard beds and tiny flat pillows made it hard to get a decent sleep. If you like a soft bed then you will hate the beds.
Good location. Very extensive breakfast. Huge rooms in the suites wing. Nice clean Onsen that was never very crowded (although the men’s doesn’t have an outside area 😢)
Stayed in February 2024
Reviewed: 10 February 2024
Mark
AustraliaA drying room and or ski storage would be perfection.
Location, Breakfast, Onsen
Stayed in February 2024
Reviewed: 10 February 2024
Daphnie
Philippinesthe room containing the toilet is narrow. it's not an inconvenience. it's just a preference for more space.
located right across from the Otaru canal, my room in the 6th floor had a small balcony overlooking the canal. The shower area and the toilet are two separate rooms so that's convenient if you're two people travelling. Front desk staff is very helpful. There's coin laundry and restaurants on premises. If you don't mind walking, you can walk to the train station.
Stayed in February 2024
Reviewed: 10 February 2024
Heather
AustraliaAir conditioning position made one bed uncomfortable
Location was perfect only a short walk from Otaru station and right opposite the canal.
Stayed in February 2024
Reviewed: 5 February 2024
Kuangyi
TaiwanNo.
The location is good - Close to the canal and the shopping area, but you do need a little walk (about 5 mins). The private parking area is a little hard to find, but the staff is a good help. The room we book has 4 beds and good space.
Stayed in January 2024
Reviewed: 3 February 2024
Bas
NetherlandsTiny Spaces
Breakfast is real good
Stayed in January 2024
Reviewed: 20 January 2024
Kim
AustraliaThe room that I booked has a broken air ventilation so my room was really bad but the other room I booked was all good.
The view was great and the staff was friendly.
Stayed in January 2024
Reviewed: 14 January 2024
Celia
SingaporeRoom is quite old
Spacious room with Otaru Canal view. Great staff service, parking is available if you are driving.
Stayed in December 2023
Reviewed: 12 January 2024
Shang
SingaporeLimited choices diluting dinner as neraby restaurants close
Walking distance
Stayed in December 2023
Reviewed: 11 January 2024
Hiu
Singaporethe room is really quite tiny. onsen is crowded.
Prime location -- food, shops just right at the door step. The room is clean and feel new.
Stayed in January 2024
Reviewed: 8 January 2024
Daniel
SingaporeMy 2nd stay here, the price is reasonable and the hotel is accessible and convenience. The only thing i like to add that one of the room lighting is a little dim compare to the other 3 rooms.
Stayed in December 2023
Reviewed: 3 January 2024
Dsouza
SingaporeA little pricey for a canal view. Unusual for guests at a good hotel to bring room towels to the onsen . These ought to be provided on site.
Proximity to the canal. Good amenities and beverages available.
Stayed in December 2023
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