060-0004 Hokkaido, Sapporo, Chuo-Ku Kita4Jo Nishi5Chome1-2, Japan
#17 of 203 hotels in Sapporo
Guests' ChoiceBased on 383 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.1
Staff
9.0
Value for money
8.5
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End of dialog contentReviewed: 24 April 2024
Kwaye
United KingdomThe every 2 day cleaning and towel exchange. On one occasion, towels were not collected.
The location was excellent. The rooms were clean. The toilet is separate from the bathroom. The shower room is spacious.
Stayed in February 2024
Reviewed: 22 April 2024
Sarintip
ThailandBreakfast is very nice,they provided ikura and fresh seafood on the breakfast line too.
Stayed in April 2024
Reviewed: 14 April 2024
Nichole
AustraliaHad a short stay but facilities was very good and new. Quite close to transportation and also walking distance to the former government office.
Stayed in February 2024
Reviewed: 11 April 2024
Anisa
United KingdomComfortable beds. Great water pressure in the shower. All amenities. Easy to use laundromat.
Stayed in April 2024
Reviewed: 9 April 2024
Nancy
CanadaVery close to the train station
Spacious compared to other hotels we’ve stayed at.
Stayed in April 2024
Reviewed: 28 March 2024
Amy
United StatesWish the staff can understand English more. And give proper bottle of the water daily instead of calling front desk
The hotel is really nice and quiet
Stayed in March 2024
Reviewed: 28 March 2024
Tina
AustraliaHonestly, nothing. The hotel is beautiful and the faclitiies and staff are amazing
Room was lovely, Onsen is amazing and location is great. Fantastic breakfast and staff were all amazing
Stayed in February 2024
Reviewed: 27 March 2024
Sashaho
MalaysiaNothing
Excellent staff. Managed our requests, particularly when I needed to modify my room for 3 days to 1 day. Excellent location, easy access to train, shopping & food areas
Stayed in March 2024
Reviewed: 5 March 2024
Yani
United Arab EmiratesLocation was very accessible, close to Sapporo station. Excellent hotel, professional staff, clean rooms
Stayed in March 2024
Reviewed: 2 March 2024
May
MalaysiaModern, nicely fitted out, very conveniently located.
Stayed in February 2024
Reviewed: 28 February 2024
Jorg
ThailandRoom was very small.....
Excellent location, very close to walk to the "Snow Festival" Sights! Plenty of very good restaurants within 500 meters. Well maintained public bath inside the hotel. Just a few hundred meters to the train station
Stayed in February 2024
Reviewed: 28 February 2024
Lyn
SingaporeWalking distance from the Sapporo station.
Stayed in February 2024
Reviewed: 24 February 2024
Wagner
United StatesRooms are on the small side, but still comfortable.
Great location. With easy walking distance to the train station and Snow Festival. Public baths were a real treat. Very good selection at breakfast.
Stayed in February 2024
Reviewed: 22 February 2024
Ruttaya
ThailandLeft some item in room. Staff told me they cannot help to look for my lost item until guests chked out. So i finally came home without it
Great location & view from room.
Stayed in February 2024
Reviewed: 19 February 2024
Daniel
United StatesNothing
The breakfast is incredible. Tons of fresh fish to make a bowl and a western breakfast side that has juicy sausage and local potatoes. Local cheese is yummy too. Property is easily located off train station.
Stayed in February 2024
Reviewed: 19 February 2024
Scott
Australiagood location
breakfast very good
Stayed in February 2024
Reviewed: 17 February 2024
Utama
SingaporeThe breakfast was exceptional. We could make our own kaisendon and it was amazing! the tv had netflix too and it was really convenient. it was a great location too
Stayed in January 2024
Reviewed: 14 February 2024
Rooney
AustraliaCHECK IN - complete lost in translation. Booked an additional night, requested that we that we did not want to change rooms, hotel said that we need to pay cost difference on check in. Paid on checkin. Next day - keys did not work, wanted in more money. Then the next day breakfast not available. Oh you did not pay for breakfast. Booked a King with shower, had to pay extra for a queen!! First for me. Wrote a note via bookings, got a long winded answer. When they request you to pay an amount on check in for the additional charge i did not expect to have to go back twice again to the cashier to pay additional $$.
Pleasant rooms and beautiful lobby. Really good breakfast. although with the food set up generally in the middle of the room it made things a little untidy. Comfortable beds
Stayed in January 2024
Reviewed: 3 February 2024
Chanthakarn
ThailandPrice
Clean and comfort
Stayed in January 2024
Reviewed: 30 January 2024
Wei
TaiwanThe front desk could have had better English proficiency to communicate with international travelers.
The breakfast was phenomenal
Stayed in January 2024
Reviewed: 24 January 2024
Muhammad
Brunei DarussalamClose Location Amazing breakfast with Street views Easy check in and check out Comfortable bed
Stayed in January 2024
Reviewed: 24 January 2024
Dalton
SingaporeLimited parking lots. Needed to park at car park nearby with overnight charges. The room was rather small.
Location is near to restaurants. Cosy room despite being a little old.
Stayed in December 2023
Reviewed: 24 January 2024
Bin
SingaporeNothing
Clean, minimalist design but comfortable and efficient. Onsen was good and location was excellent for shopping and dining. Was snowing a lot but the hotelnwasna quick dash across the road and into the underground walkway. We could walk to Daimaru, JR train station to airport, to Susukino for dining and Mitsukoshi all underground.
Stayed in January 2024
Reviewed: 23 January 2024
Weng
AustraliaLimited amenities
Very convenient location, clean, good breakfast
Stayed in January 2024
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