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Reviews of Soratobu Usagi 2 stars

949-2113 Niigata, Myoko, Suginozawa 229-2, Japan

#34 of 41 hotels in Myoko

Guests' Choice

Review score

Based on 28 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 29 January 2024

    8.0
    Convenient and fun
    • Leisure trip
    • Solo traveller
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 4 nights

    My room did overlook the dining room which made for some noise, but this wasn't a big problem because I ate at the same times. If you want to sleep in late you might want to request a downstairs room. A bit hard to get to other places at night after the lift stops running without a car, but fine if you are just there to ski. Have to go up and down stairs alot so might not be good for people with mobility issues.

    Soratobu Usagi was a cool place that reminded me a bit of a treehouse or a clubhouse. Its got a bit of a strange layout; kind of labyrinthine with many different floors; but I like the Alpine wood decor and the view of the slopes is great. Great location right on the slopes and good breakfast and dinner food available. There's a very hot shared bath, which doesn't have much ambience but it is nice hot and clean. I had a cool upstairs room that was quite big and felt like an attic space in a cool way, with nice views of the slope. The man who runs the desk was accommodating and helpful.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Japanese-Style Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    The location was perfect for ski in/out for suginohara runs for our family of 4. The meals provided at the hotel were lovely and really great portions. The family running the hotel was great, so helpful. Thanks for a lovely stay, we hope to return.

    Stayed in January 2024

  • Reviewed: 16 February 2023

    8.0
    Fantastic stay. We loved it and would stay again. Thanks to our kind hosts!
    • Leisure trip
    • Couple
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 4 nights

    The mattresses in the room were too firm for us. The snow clearing very in the morning was very loud. But at least that meant there had been lots of snow!

    The proximity to the skifield was great. Loved having the onsen on site. Great drying room. Meals were nice and the staff were very helpful and friendly.

    Stayed in February 2023

  • Reviewed: 12 February 2023

    8.0
    A good value for money hotel, very close to the slopes, with a good service, and okay food.
    • Leisure trip
    • Couple
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 1 night

    I would have liked more information on how to go to Myoko Suginohara by public transport (with links to the official timetables, even if just in Japanese). I would have liked more information on the price deductions if buying lift passes at the hotel. Maintaining this information, season after season, on the main page of the hotel would be helpful.

    The hotel is very close to the slopes and you can ski in/out. The service was good, the staff pleasant, and overall facilities a bit old, but clean and I enjoyed my stay here.

    Stayed in February 2023

  • Reviewed: 12 February 2023

    8.0
    A family-run Japanese style lodge with everything you need in an excellent location. Very good value
    • Leisure trip
    • Family with young children
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    the communal areas especially on the basement level are unheated (v cold)

    Great location (ski in - ski out), friendly hosts, good food, good onsen, good drying room, coin laundry, communal kitchen, everything you need - and great value for money

    Stayed in February 2023

  • Reviewed: 11 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Located at Suginohara resort which didn’t have access to a supermarket or many restaurants and cost 1000 yen for a bus to get to Akakura or other resorts for these larger facilities.

    The staff were lovely, the room was good sized and breakfast was great. Was fantastic to be ski in/ski out. Good to have access to a small kitchen

    Stayed in February 2023

  • Reviewed: 25 January 2023

    7.0
    Peaceful and quiet with great food. Great for back country people.
    • Leisure trip
    • People with friends
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    The heating situation was not great. The oil burner required constant monitoring and wouldn’t turn off when temperature was reached and was hard to start. The room also felt like it was not insulated which made temperature management difficult. The blankets also triggered my friends allergies from dust probably. the location makes it a little difficult to get to other resorts and food places but not impossible. For future readers, it’s around 3000 to Akakura Onsen

    Staff were always super helpful. On-site onsen was amazing. Purchasable dinner was extremely good. Literally ski in ski out. Bind in and take a free trip up the pair chair lift and buy tickets! Breakfast was very nice also.

    Stayed in January 2023

  • Reviewed: 4 May 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 1 night

    All the shower rooms are located in the underground levels and, probably as the property is old, it felt a little bit gloomy... There was no lock on the bath room and I didn't feel comfortable to take a bath there. There is a quite noisy fan in the bedroom.

    It's located in a nice quiet place. The bedroom was clean and comfortable and there are many shower rooms, plus a bath. The owner was nice and the breakfast was very good!

    Stayed in May 2022

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Some of the best service I've ever had from staff, such amazing people and so accommodating. The food they prepared for me was incredible and authentic, they catered for my vegan diet and I was that impressed. Super close to the main chair lifts walking distance for sure.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Deluxe Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Too cold, besides our room and the restaurant area, just one toilet has heater, the other areas were super cold, was quite freezing leave the hot spring(they have one in the hotel) to a freezing changing room, and the area they call kitchen, is freezing cold and isn’t a real kitchen, just a small electric stove, that barely works, lol. But to be fair it has a kettle, oven, microwave and fridge, but was impossible to eat there due to the cold.

    The location was perfect, right down the slopes, and the room was big enough for our size group (6). The hotel also has a restaurant, and the owner was very kind preparing a Vegan option for me to dinner in.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    6.0
    Good stay for skiing
    • Leisure trip
    • Couple
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It’s Slightly old

    The bath is large and comfortable.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Double burger
    • Leisure trip
    • Group
    • Deluxe Japanese-Style Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Only thing is if you would like to travel the area a little more. I advise getting a car. We used taxi and it is quite the mission to arrange.

    The location to sugi mountain was unreal and the staff were so accommodating. Very good food. Especially the double burger

    Stayed in February 2024

  • Reviewed: 23 January 2024

    10
    Exceptional
    • Couple
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The owner and staff were very helpful and the location was very close to the ski resort lift. They provided a lovely meal every night, a different mix of Japanese food and western food. The price was cheaper than if were to go out to dinner.

    Stayed in January 2024

  • Reviewed: 13 February 2023

    6.0
    Been there, done that but won’t be back
    • Leisure trip
    • Solo traveller
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The bed mats were uncomfortable and the noise from the room next door and room above made sleeping difficult

    The food was good. Location was very good to get to and from the ski runs

    Stayed in February 2023

  • Reviewed: 3 September 2022

    10
    Lovely owners, great food!
    • Leisure trip
    • Couple
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The stairs to the loft can be a little scary going to the toilet late as their is only 1 side with railing on it. No wifi in the room but phone reception is good.

    Owners were fantastic and the food was large portions and delicious. The weather was bad but the cabin was super comfortable.

    Stayed in September 2022

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 25 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 11 February 2024

    9.0
    Superb
    • Solo traveller
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 8 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 16 January 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 8 March 2023

    8.0
    Traditional Japanese house with great hosts, food, hot bath and easy access to slopes
    • Leisure trip
    • Group
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 6 nights

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 1 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 27 January 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Economy Japanese-Style Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

Showing 1 – 25

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