Nothing, it was all good. The room is slightly smaller than others we’ve stayed in and your view might be a brick wall but it’s just a bed for a night and it was very comfortable.

It’s literally 50 metres from the train station but very quiet unless you have the window open and you’ll hear the occasional whoosh of a train passing. The room was very clean and the bathroom was spotless. The TV has movies for free so I watched Fast n Furious 10 and Cocaine Bear. The staff were fantastic and breakfast was very filling and high standard. There was an offer of free rice and curry for dinner but we had dinner at a place directly across from the hotel which had baked potatoes, calamari,and some of the best food we’ve enjoyed during our 6 weeks in Japan. I’d stay here a second night just to go back to that restaurant again!

Stayed in May 2024

The arrangement of the room is a little awkward. The window, if opened, will be susceptible to traffic noise in the very early morning. But once shut, the acoustic seal works wonder.

It's towards the south of the station so definitely some short walk towards the main spot on the north side. The lobby is at the highest floor so do take note. The staffs at the lobby and the breakfast lounge are really polite and helpful. There are few nice dining spot around.

Stayed in April 2024

Clean room.Good breakfast.

Stayed in April 2024

Very close to the station Eco cleaning services which means the staff won’t enter the room unless on designated cleaning days!! But the good thing is even though no cleaning, they provide towels n other amenities daily (hang on the door) so don’t hav to call the lobby every time… breakfast choices were quite decent n tasty.

Stayed in December 2023

Old carpet in rooms and hallways

Stayed in August 2023

It would have been nice to have a luggage rack to place bags.

Super convenient stay. This was a pass-through location for us and we were hoping to see one or two things in town, but we ended up doing laundry instead. This was the perfect place to catch up and refresh. The breakfast buffet, vending machines, laundry machines, and money exchange in the hotel were so nice to have. While the accommodations weren't anything special, it was nice to have all the basics at hand. The view out the window was nice too- close enough to see the train station hustle and city activity. Food was also easy to find around the hotel. There are a lot of gyoza places too!

Stayed in May 2023

none

location

Stayed in April 2023

The equipment in the room is old.

Near Hammamatsu Station.

Stayed in May 2023

I’m not quite sure how the property got 4stars. although the service is good and they do clean the place thoroughly it is definitely dated and quite shabby. I would have thought this was a nice 3star hotel. not quite the luxury you expect from 4stars

The property has everything you need and right next to the station. They clean the rooms every day, give fresh towels, pj’s and slippers provided. Coin laundry, ice machine & vending machines all on site. Free curry available on the evening was really tasty.

Stayed in May 2023

There is a coin laundry. The location is ideal. Good breakfast.

Stayed in March 2023

It was too close to the station so I could hear the sound of the train passing

Friendly staff, clean place, good breakfast, great deal.

Stayed in November 2022

It's fairly clean. The station is just there and also a 7 eleven.

Stayed in February 2023

The room was a bit small, but the bed was comfy and the room was very clean! I liked how there was coin laundry available, the machine washed and dried in the same machine and you could enter a passcode to keep your laundry safe. However, there was only a few laundry machines.

I chosen Hotel Sorriso, because it is located close to Hamamatsu Station. I was in Hamamatsu to visit a friend. The staff spoke decent English and were very welcoming! There was a buffet style curry dinner and breakfast in the hotel's dining area, both of which were very delicious, I was surprised by the quality of the food and how well it was presented! There is plenty of shopping and dining nearby.

Stayed in November 2022

It's a bit small, but nothing unbearable. Also, that's quite normal for Japan.

It's as central as you can get in Hamamatsu. It's also a wonderful neat hotel for a stay in Hamamatsu.

Stayed in August 2022

None

The place was clean and comfortable. The staff were friendly. It is very accessible and lessened travel time to and from work giving me more time attend to my family after work.

Stayed in March 2022

None

Location, clean and friendly staff

Stayed in November 2023

Staff very friendly

Stayed in July 2023

the place is small and the room is not nearly was you would expect to see out of a 4 star hotel

nothing really

Stayed in June 2023

Bath and shower holes were not clean. There were shaved hairs around the holes probably from the previous guests.

Location and price.

Stayed in March 2023

however the sheet and pillows had a red stain… that was disgusting

the room was big enough for me, and the bed cozy

Stayed in July 2022

The only minor thing was that the humidifier was already prefilled which I should have checked before adding more water but I think there should be some signage for the next guest as they might make the same mistake I did. Otherwise I had an enjoyable stay!

The staff was very helpful and answered any questions I had. The room layout was useful, the desk was nice and spacious. There is also a free complimentary breakfast that was great to partake in before I checked out on the day. It's also close to general shopping and there's also a few restaurants as well.

Stayed in December 2021

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Stayed in March 2024

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in August 2023