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Reviews of Sun Palace Kyuyokan 3 stars

900-0015 Okinawa, Naha, Kumoji 2-5-1, Japan

#112 of 162 hotels in Naha

Guests' Choice

Review score

Based on 41 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    9.0

  • Value for money

    8.3

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Nice hotel
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    I don't get the bad reviews. Yes, it is a bit old, but have you seen the city? Most of the hotels are oldish. The staff was friendly, the rooms were good, amenities were provided, it was clean and it is next to a tram stop. A few good restaurants in the same street and combinis near by

    Stayed in May 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed was not the most comfortable. Room had a musty odor, but this is common in Okinawa. Hotel is older than most.

    Breakfast was very good value. Howzit Colin. Staff was very pleasant and helpful. Located close to rail station and one end of Kokusai Dori. Convenient store 2 short blocks away.

    Stayed in April 2024

  • Reviewed: 3 February 2024

    9.0
    Friendly and helpful staff, clean and great location.
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 3 nights

    Pillows were very firm but in all nice hotel.

    We did not have the breakfast as one of our family members is vegetarian.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The room looks a little old.

    Nice location The breakfast was so good.

    Stayed in January 2024

  • Reviewed: 26 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The most beautiful hotel from our whole Japan trip. Nice garden on the roof and very close to monorail which takes you to airport in 15 minutes. A lot of space in the room.

    Stayed in October 2023

  • Reviewed: 31 May 2023

    7.0
    Good stay, but smelled
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 2 nights

    The room I got had a lingering smell of cigarettes. The staff said my room was non-smoking, but I think it either bordered smoking rooms or was once a smoking room. The hallways had the same lingering smell. Choose your room type wisely.

    Sun Palace is a nice but dated hotel in the heart of Naha. The Yui Rail is a short walk away, as are Japan's popular convenience stores. Their breakfast was great; they served it ryokan-style. A rotating video helps you find spots to visit in Naha that might not have made it onto your itinerary.

    Stayed in May 2023

  • Reviewed: 4 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The property was very near to Kokusaidori hence it was very comfortable to travel nearby. They have good amenities and replace them when required.

    Stayed in April 2023

  • Reviewed: 4 January 2023

    7.0
    very convenient location and cheap price for a short stay in Naha!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Even though the room was non-smoking, there was still a slight smell that lingered, so I kept the window option. There was a hole and stains in my sheets as well

    Very convenient location and very friendly staff! Plenty of amenities available. In addition, they didn’t copy my passport or residence card, which I greatly appreciate.

    Stayed in December 2022

  • Reviewed: 30 September 2022

    7.0
    overall okay!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    no breakfast

    They give a free rental shirt (local Okinawa’s) everyday.

    Stayed in September 2022

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Room with Tatami Area
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very nice location, staff is very friendly and polite, and the food is very good, thank you so much 💕

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Room with Tatami Area
    • Stayed 5 nights
    • Submitted via mobile

    Room and location👍🤗

    Stayed in April 2024

  • Reviewed: 3 May 2024

    6.0
    Overall is ok, but the security system real need to be improved.
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    The security system is not very nice. We are required to put our room key in the reception and get the key when we are back. Yet, they did not check our documents before handing the key to us. Feel not very secure as literally everyone can access to our room in that case.

    The location is very nice, so convenient to go shopping and to the airport. Also very close to many assembly point of local tour.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    10
    Memorable stay in okinawa
    • Leisure trip
    • Family with young children
    • Room with Tatami Area
    • Stayed 2 nights
    • Submitted via mobile

    Good location. Nice staff. Superb japanese style breakfast. Cozy japanese style room. Has a great japanese style feeling of building and room.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean big and functional room, nice staff, optional position.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Happy stay
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I like it

    Great location and beautiful buildings! Very good quality breakfast, we stayed for three days here and each day the food is different and fresh.

    Stayed in April 2024

  • Reviewed: 15 January 2024

    10
    Laundry machine was 6 floor. It was helpful for long stay.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    None

    Price was good deal and Staffa are nice. Good location for sightseeing. The hotel nearby Kokusai-dori and rent a car and station.

    Stayed in January 2024

  • Reviewed: 3 June 2023

    6.0
    staff were awesome, facilities were mediocre
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    room ALOT smaller than pictured, furniture extremely dated

    location

    Stayed in June 2023

  • Reviewed: 3 June 2023

    10
    The transportation is convenient, and the hotel staff is friendly. This time I encountered a typhoon, and the tenant nex
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    All great

    Stayed in June 2023

  • Reviewed: 2 April 2023

    10
    Great location, service, and breakfast
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Great hotel with a great location just across from Kenchomae Station. Close enough to Kokusaidori to walk there in 3 minutes, but far enough to avoid all its noise. The single room is a great bargain, and the staff is very friendly and helpful. Breakfast is a wonderful Japanese style breakfast set that changes every day, with bread, coffee, and juice available. Hot water in the shower was plentiful, and bottled drinking water was provided every day. I'll definitely stay again next time I'm in Naha!!

    Stayed in April 2023

  • Reviewed: 14 August 2022

    5.0
    An old budget hotel in an excellent location.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    At check-in the staff asked to see my residence card. Only the police and immigration officials have the right to see it. I showed the receptionist my Japanese driver's license and he wanted to make a copy of it. That is not legal. The hotel doesn't copy driver's licenses of Japanese guests. Eventually the receptionist agreed to only look at the driver's license to confirm that I indeed live in Japan. In the morning at check-out, the reception couldn't book a taxi, because the taxi company they work with wasn't picking up the phone. The reception also had no clue about the monorail timetable despite being located right next to the station. The bathroom wasn't very clean. The bed cover was absolutely disgusting. But the sheet under it was fresh and clean.

    The location is excellent.

    Stayed in August 2022

  • Reviewed: 27 June 2021

    6.0
    Overall is acceptable, but need better check&maintenance for bed ect
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed is old and not enough maintenance. One spot the inside spring tip pop out from the bed cover which might injure me. I forgot to report this matter, because rushing out to catch my flight.

    Easy access location. Reliable amenities

    Stayed in June 2021

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 25 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 12 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 25

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