730-0026 Hiroshima, Hiroshima, Nakaku, Tanakamachi 2-28, Japan
#42 of 115 hotels in Hiroshima
Guests' ChoiceBased on 112 hotel reviews
8.2Cleanliness
8.9
Comfort
8.8
Location
7.9
Facilities
8.7
Staff
9.1
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Simina
AustriaThe hotel is situated in a great location. The center/Freedom Memorial is within walking distance. There are numerous restaurants and cafés around to pick from. The staff is very friendly, helpful and acommodating and takes their time to explain everything. They even have a self-service laundry in the hotel, which is very practical. The amenities are all being cleaned daily, comfy bed. Can fully recommend!
Stayed in April 2024
Reviewed: 30 April 2024
Thiloshini
AustraliaThe location was a little questionable as we were surrounded by massage parlours and it didn’t feel safe at night.
The public onsen was great to relax. The breakfast buffet and free alcoholic beverages in the afternoon was a nice touch. Room and amenities were great. Front desk staff could have been more friendly.
Stayed in April 2024
Reviewed: 27 April 2024
Sten
NetherlandsMy second time after almost two years. Pleasant little room. Personnel always very friendly and great bath. Also very nice breakfast.
Stayed in April 2024
Reviewed: 26 April 2024
Matteo
ItalyRoom dimension. Bathroom/toilet too small.
Onsen. English speaking staff. International breakfast.
Stayed in April 2024
Reviewed: 25 April 2024
Agata
PolandThe bathroom was small and the layout made it hard to move around. Breakfast was decent but not very exciting - it particularly missed a selection of fruit or vegetables. The first night there were not enough extra pillows and the kettle in our room was broken - but after asking about it, the hotel staff was able to give us a backup kettle.
The room was fairly spacious, there were plenty of entertainment options on TV (Netflix, YouTube, Hulu, etc) and free (unlimited) drinks every night - a chance to try Japanese plum wine or yuzu syrup. The location was pretty good for sightseeing and with many good restaurants around.
Stayed in April 2024
Reviewed: 24 April 2024
Ailsa
New ZealandEven the superior room was pretty small and the bedding wasn’t the nicest but overall it was good value
The hotel is in a good location and I thought it had excellent facilities - breakfast was lovely and plentiful, the onsen was great and always very clean and it had simple touches like umbrellas for the rai and welcome drinks.
Stayed in April 2024
Reviewed: 16 April 2024
Shelly
United StatesThe onsen!!
Stayed in March 2024
Reviewed: 10 April 2024
David
CanadaBeds were quite firm for a business hotel
Great breakfast and location. On site onsen was very nice!
Stayed in March 2024
Reviewed: 7 April 2024
Jemiel
SingaporeRoom Size
Facilities and Hospitality
Stayed in April 2024
Reviewed: 6 April 2024
Apoorva
IndiaThe room size was very small and has very basic amenties.
The hotel had a nice breakfast options and complimentary drinks. The natural hot spring was also good
Stayed in March 2024
Reviewed: 3 April 2024
Denise
AustraliaGreat location Lovely room Delightful onsen
Stayed in April 2024
Reviewed: 29 March 2024
De
ItalyThe room was disappointing small, but I guess this is normal for Japan.
They have a lot of extras: hot spring, choose your own pillow, drinks and happy hour for free in a certain times. Breakfast had a lot variety(savory and sweet), but there was no fresh fruits.
Stayed in March 2024
Reviewed: 24 March 2024
Peter
AustraliaOnsen and location. Able to leave luggage before checkin and after checkout is very handy.
Stayed in March 2024
Reviewed: 24 March 2024
Thomas
United KingdomThere was no displayed allergen information at breakfast so I couldn't eat anything!
The Onsen is lovely, there is a free drinks bar between 6 and 9pm with some international and some local drinks! Check in was flawless!
Stayed in March 2024
Reviewed: 23 March 2024
Pilar
SpainThe room was really tiny .. a big suitcase would not enter!!!
The sento, it was real good, unfortunately a lot of people...
Stayed in March 2024
Reviewed: 31 January 2024
Rafal
PolandThe cleanliness of the apartment requires improvement. There was a real mess between the beds in the twin room.
Location of the hotel is ok from the logistics point of view, but one may not like the surrounding, it looks like not a very safe district. We liked the idea of free drinks. Hotel is relatively big, so I thought onsen may be crowded, but it wasn't. Staff are helpful. Breakfast was good.
Stayed in January 2024
Reviewed: 29 January 2024
Trevor
United KingdomNil.
Friendly and helpful staff. Comfortable beds. Onsen was good. Breakfasts were excellent.
Stayed in January 2024
Reviewed: 10 January 2024
Kathryn
AustraliaVery convenient and well priced
Stayed in October 2023
Reviewed: 1 December 2023
Aaron
Canadabreakfast was good with western options, loved the onsen - what a great way to unwind after a hard day of doing the tourist thing
Stayed in November 2023
Reviewed: 24 November 2023
Adebobola
United KingdomN/A
It had great facilities as well as a great location. There was an onsen as well as free breakfast. It was very clean and had everything we needed.
Stayed in November 2023
Reviewed: 15 November 2023
Andres
United KingdomOnsen is only available for those without tattoos. I still went in but the reception man plus the multiple signs saying no tattoos made me feel unwelcome. Hotel is a 15-20 min walk from the Hiroshima dome so quite a way from the main attraction. Bathroom was tiny.
Located in the heart of the he night district (yagenboridori) it's surrounded by countless bars and restaurants and on Saturdays its extremely busy with loads to do. Room itself was very clean and had all the amenities I needed.
Stayed in November 2023
Reviewed: 2 November 2023
Eva
BelgiumThe walls are somewhat thin: our neighbor snored ALL NIGHT and we heard it even with earplugs in.
Clean room, nice onsen, good breakfast buffet and really friendly staff. It’s located in a convenient area as well: between the train station and the memorial peace park. Lot’s of great places to eat around the hotel.
Stayed in October 2023
Reviewed: 5 October 2023
Mickey
BelgiumNo check-in before 3 pm.
Good size room, free drinks in the breakfast area all day long. Great breakfast, helpful and friendly staff
Stayed in September 2023
Reviewed: 1 October 2023
Jacinta
AustraliaGlad there were extra pillows to choose from but limited stock.
Clean, modern room. Close to bus and streetcar stops. Onsen and evening bar excellent.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content