The sofa bed in the room for three people is a little uncomfortable but not in a “I can’t sleep” kind of way. I do woke up a little sore though.

The hotel is extremely near the Tottori Station, so if you want to leave to other parts of the prefecture it’s easy to leave. The included breakfast is also very good and does the job for the start of the day Staff was very friendly although they don’t speak English and my Japanese is not as good.

Stayed in September 2023

While it was a buffet breakfast, it was way too heavily animal-based. The only vegan options really were rice and the raw salad vegetables. Even all the six dressings had either fish extract or milk. The staff couldn't guarantee that the steamed pumpkin didn't have fish broth in it. No fruit available at all. I think there's a lot of improvement that needs to be made!

A convenient location for sightseeing around Tottori. We stayed two nights and managed to drive to all tourist destinations in the area quite comfortably. The room was comfortable, with a good variety of pillow options if the one in the room is not up to your liking. Free bicycles to use and we could even borrow an iron from the reception.

Stayed in June 2023

The room is rather cramp.

The morning buffet is simple & enjoyable with a good spread. The welcome bar was a pleasant surprise. You can have a coffee, mocktail or hard liquor from 5.30 - 9 pm. MacDonald, KFC & Starbucks is a stone throw away. A supermarket is nearby.

Stayed in June 2023

Confusion between eki kitaguchi and ekimae branches, and the room assigned to me didn't have a great view out the window (staring at a wall of another building).

Parking space was plenty, easy access to convenience stores and restaurants. working air conditioner, onsen was clean and not crowded, time-frames for onsen access is convenient.

Stayed in May 2023

Good location next to the station and the bus terminal. Excellent value for money. Onsen public bath, free breakfast included.

Stayed in May 2023

the onsen is used alternatively for men and women, I don't feel comfortable with it, and women using onsen in the evening is only 8-10, so it's crowded and there's only 1 dressing table inside. it's very not convenient. The bed is a bit too soft for me. though there are choice of pillow which is good.

it's like 3 mins walk from JR station and bus station going to points of attraction, so it's super convenient. Car park available and it's just beside. staff are very polite, hard working and greet you every time I return, they bow to you politely to see you off in the elevator. the complimentary drink bar is a surprise, guests gathered from 6-9, chatting, having drinks and it's a very warm feeling. I stay in Super Hotel Fukuyama just before staying in Natural Hot Spring Super Hotel Tottori Eki Kitaguchi, to compare with, latter is much better. The room is bigger and the window is transparent (Fukuyama Super Hotel's room window is not), so the view from room is much more open which made the room more comfortable, brighter and bigger.

Stayed in April 2023

Bedding just ok

With hot spring

Stayed in March 2023

I definitely missed having an anti-fog treated area on the bathroom mirror like many hotel chains do. The standard pillow in the room was filled with small plastic balls; it wasn't necessarily uncomfortable, just different. I didn't try the other pillows they had available in the lobby though.

Very convenient to Tottori station, from which you can take a bus or train anywhere in Tottori. Note there is a second Super Hotel just to the south of Tottori station, so make sure you have the right one; the staff there kindly directed me to the right one. My Japanese is limited, but the staff were very friendly and professional and had some printed English materials to help me out. The laundry machines on the first floor worked great and I very much enjoyed the breakfast buffet every morning. The room itself was fairly large, clean, and had a mini-fridge & electric kettle. I also liked the door magnet system to indicate how much cleaning I needed and when I'd checked out.

Stayed in March 2023

The bed was very hard to me but thats a personal preference. There was a random one off issue with the hot water on one of the nights we stayed. Fair enough technical issues occur from time to time that's ok, but it was pretty annoying the PA system going off at 11:30pm when were trying to sleep updating us on the issue.

Excellent location, across the road from the JR Tottori station. Many restaurants, shops, fast food and convenience stores around the hotel and a AEON Shopping centre 3 min walk away. Onsite car parking and very welcoming staff. The staff spoke a good level of English and had no issues with checkin or out. The room was very basic until I worked out you need to pickup your desired pillow and any amenities you want from the lobby. I like that system you can choose the type and softness of the pillow you want and you're not wasting any soaps ect that you were never going to use. The included Japanese breakfast was different for me but overall still pretty good.

Stayed in January 2023

Free breakfast, extremely friendly staff, public bath is Ok(barely pack three ppl)

Stayed in December 2022

The room is too small. Can accommodate one gender at onsen at a time.

Close to JR station and have a parking lot.

Stayed in November 2022

room space too small

price is preferential

Stayed in November 2022

If we had to nitpick, it would be the fact that there is only one elevator for the entire hotel, so you might have to wait a bit if crowded.

The employees were nice and helpful. The complementary drink bar at night and breakfast were wonderful.

Stayed in September 2022

Rooms are very small and hard

Stayed in October 2022

Theb cleaning can be improve.

Welcone drink free was a good surprise.

Stayed in September 2022

The location is not right in front of station, but around 5 minutes walk from the station, but it's not really a big problem, since it is near to the bus station, which is very onvenient for us. Nothing else.

The whole hotel was super clean and there are many services provided when staying here, such as Welcome Bar (with alcohols), Breakfast included, and hot spring bath. The staffs were very polite and explains in such way that easy to understand. For the price we paid, this exceeded our expectations.

Stayed in May 2022

Very nice breakfast buffet! We also enjoyed the public bath, although it is rather small. The rooms were small but comfortable, and the selection of individual pillows makes it even more comfy.

Stayed in April 2022

The room was very small but comfortable.

Stayed in November 2021

Pillows and bed were extremely hard

The breakfast was great! Quite a bit of variety Conveniently located near the train station and many restaurants

Stayed in October 2021

A little need to update some wall.

Yes, I like the property, onsen and breakfast. These are good and delicious.

Stayed in September 2021

One very small onset and certain time for ladies and certain times for men.

great location and rom prices were great. Breakfast was good.

Stayed in September 2021

it's a nice hotel with a small public bath. the location is also very nice, very close to the station. the breakfast was also included and i liked that too.

Stayed in May 2021

The price. It could be cheaper.

Staff and location. The small onsen was nice but needs to be open in the morning.

Stayed in May 2021

The door knob easily hit the door. I was honest enough to tell them I broke it. They charged 15000 jpy for repair. Avoid Super Hotel at any price. Their public Onsen is also one big joke here.

Location ok.

Stayed in October 2023