390-0875 Nagano, Matsumoto, Josei 1-3-6, Japan
#3 of 22 B&Bs and Inns in Matsumoto
Guests' ChoiceBased on 95 hotel reviews
9.3Cleanliness
9.4
Comfort
9.4
Location
8.8
Facilities
9.3
Staff
9.8
Value for money
9.4
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Andreas
DenmarkNice staff and good at english
Stayed in April 2024
Reviewed: 9 May 2024
Thomas
New ZealandComfortable, great cooking facilities, social environment, interactive staff. Felt I could really make myself at home. The castle is very close. Parking available
Stayed in May 2024
Reviewed: 5 May 2024
Andreja
CroatiaWe really appreciated the help with booking bus tickets 😊
Stayed in May 2024
Reviewed: 2 May 2024
Wbl
FranceSurely one of the most friendly and cosy accomodation I have been in ; the staff is really caring and takes time to talk with you, the living room is the perfect place to meet nice people... Everything was very clean and well-explained ! Special thanks for the tabi-shiro map which allowed me to discover a fantastic little indian restaurant and meet there amazing people :)
Stayed in March 2024
Reviewed: 30 April 2024
Lucas
BrazilStaff is pretty cool, the location is great
Stayed in April 2024
Reviewed: 23 April 2024
Charles
FrancePerfect if you solo travel, with some luck, you will have a cheap and very tasty dinner.
Stayed in April 2024
Reviewed: 21 April 2024
Lehee
IsraelThe staff are very friendly and nice.
Stayed in April 2024
Reviewed: 21 April 2024
Leandro
BrazilStaff is really nice and helpful all the time. The bed is confortable and the social area has a japanese atmosfere
Stayed in April 2024
Reviewed: 19 April 2024
Dirk
GermanyThere is only one toilet per floor
very friendly personal, amazing prices, old style rooms available, for those for whom futon is too hard there are matraces also available
Stayed in April 2024
Reviewed: 17 April 2024
Martijn
NetherlandsNot a thing
The staff was Amazing
Stayed in April 2024
Reviewed: 29 March 2024
Ellie
United KingdomCheck in is slightly later than most hostels (16:30)
A fantastic hostel - easily one of the best I've ever stayed in. The staff are so lovely and helpful, and the facilities are great. Everything is clean and comfortable. The hostel is also very quiet at night - I've never slept as well at a hostel as I did here. I can't fault anything, everything was amazing!
Stayed in March 2024
Reviewed: 24 March 2024
Ruben
Netherlands/
Very kind people. Everyone is very helpful. There is a very cosy atmosphere in this hostel where you can relax and also meet other people. You can rent a bike for 300 yen and cycle to every place in town. I highly recommend this hostel.
Stayed in March 2024
Reviewed: 17 March 2024
Daniel
Francewe couldn't book the sauna, it was full
the staff, the location
Stayed in December 2023
Reviewed: 26 January 2024
Wen-hsuan
TaiwanA little bit far (10 mins walk) from the railway station.
The staff is so kind. The location is near by the Matsumoto castle so that one stays here can take an easy walk to see the light show of the castle.
Stayed in January 2024
Reviewed: 15 January 2024
Christien
NetherlandsThe place itself, the hospitality and above all the people!
Stayed in January 2024
Reviewed: 7 January 2024
Frezzerela
MalaysiaThe ambiance of the house was great. The staff is friendly, the house is clean and please use the body wash and shampoo provided - it’s smell so good!! 😂 Matsumoto Castle is nearby and don’t forget to go Joyama Park for the Japan Alps view.
Stayed in December 2023
Reviewed: 5 December 2023
Richard
New ZealandFriendly Staff. Excellent informal lounge and bar area. Traditional tatami double bedroom.
Stayed in November 2023
Reviewed: 19 November 2023
Rado
SpainThe staff is so kind - Big thanks to Natsuki for her restaurant and travel tips ! - the lounge room is really cozy, and they even have a kotatsu to warm your legs while meeting fellow travellers. Room and bathrooms are nice too
Stayed in November 2023
Reviewed: 13 November 2023
Chan
United StatesFriendly and helpful staff!
Stayed in November 2023
Reviewed: 7 November 2023
Renaud
FranceThe only thing I have to say is that the rooms were a little too warm for me, but that's just personal preference because I prefer sleeping in cold-ish rooms
Friendly and cheerful personnel, that speaks some English. Everything is very clean, and the common areas are super nice. Beds are very comfortable too in the dormitory! Also it's very close to a good bakery (opens at 8) for breakfast, a 7-eleven in case you need something, as well as the castle, and not very far from the train station. They even have a helpful little pamphlet with all restaurants and bars, as well as notable activities in and from Matsumoto
Stayed in November 2023
Reviewed: 7 November 2023
Wim
BelgiumNothing :-)
Cozy guest house, good bar and super nice people( hosts and customers)
Stayed in November 2023
Reviewed: 6 November 2023
Antonio
MexicoEverything was ok
Friendly Staff, Close to the Castle, Excellent Bargirl Super Nijon Shu Sake and Mojito,
Stayed in November 2023
Reviewed: 4 November 2023
Vendulka
Czech RepublicIt was very cosy, receptionists we’re kind and very helpful. Defined recommending if you would like to be in touch with good Japanese culture.
Stayed in November 2023
Reviewed: 31 October 2023
Veer
United KingdomVery small and basic room for the price, no toilets/showers on the same floor as the room.
Really friendly staff, nice hostel atmosphere and really good communal area. Clean room
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content