Everything was absolutely perfect.

One of the best hospitality experiences I've ever had. The facilities and the onsens were clean and simply beautiful. It was very relaxing. We were lucky enough to have a clear view of Mt. Fuji which made the experience even more delightful. The staff was exceptionally kind. They went out of their way to make sure our stay was perfect. The shuttle service from the train station is a welcomed perk. If you are looking for a Ryoakn experience during your stay in Japan, this is the place to do it. The location, though not central, is absolutely perfect to walk around this beautiful little town, near the lake with lovely shops and restaurants.

Stayed in May 2024

The restaurants nearby were packed or required reservations ahead of time for dinner, so it’s best arranged beforehand. A bit expensive for a solo traveller but the rooms were very spacious so would be value for a group.

The view of Mount Fuji from the room is fantastic, it would be hard to get this view from many of the other ryokans around this area near the lake. The location is close to the riverside park so you really get both the lake outside and the mountain view. The hot spring bath seemed to have a geothermal certificate for legitimacy. The host spoke English and there are only a handful of rooms so service felt very personal. It was exceptional and definitely a highlight of my trip. There are signs and information sheets in English.

Stayed in May 2024

There is no en-suite bathrooms because it's a traditional family run ryokan so everyone has to use the public bath. Its not a biggie but those who prefer to have a private bathroom to bathe/ shower might have a problem.

Hiromi warmly welcome us the sec we arrived that we knew we were in good hands. She thanked us for coming and although the hotel introduction said there were no porters and we had to carry our own bags to the 2nd floor we stayed, they did actually have staff that helped to heave our heavy luggages as we came on a 14 days trip. The view in the room was just stunning. Mount Fuji was right in front it beats many of the attractions view. There is a Lawson right in front of the hotel and there are many lovely restaurants in 5 mins drive radius. Alot of attractions were also just a short drive away. The breakfast served in the morning was very wholesome and they even gave us a set of 4 A4 pictures of the best views of Mount Fuji. The warmth and sincerity of the staffs here in Taiheikan definitely warrants a revisit.

Stayed in April 2024

The free shuttle service offered was super useful in getting to and from Kawaguchi station. And all the staff were super lovely and attentive :) especially Himiko! Thanks for making our trip so memorable

Stayed in April 2024

They provided a very good service. Very clean. I can see Fuji mountains from my room window. The breakfast is fantastic! The location is about 21 minutes from train station, we walked over there and they provided a free shuttle to take us to the station. The location is 3 minutes from the red bus line that you can easily go the places around 河口湖。

Stayed in April 2024

The only down side is that there is a little noise from the road. Earplugs if you are a light sleeper. We were fine though.

Lovely hosts. Very kind and caring.

Stayed in April 2024

Everything was awesome. Staff are really kind and friendly. Breakfast was delicious. I will go back in my next trip to Japan :)

Stayed in April 2024

Nothing

Excellent service. They were so welcoming from the start. Wonderful traditional Japanese room. Highly recommend!

Stayed in April 2024

It is a little far by walking from the station, but there is a shuttle by phone request until 5pm. On location: dinner options in the area may be limited depending on how busy the tourist season is. It’s best to either reserve (though many restaurants take phone calls only) or try to visit when the restaurants just open for dinner.

The warm and kind staff are wonderful, The ryokan's hospitality felt personalized and attentive. The rooms are very spacious! The hot springs were excellent, and because the ryokan is small, the experience is more akin to a private hot spring bath. The delicious breakfast makes an early morning hot spring bath even better. The decor is quite impressive. There are numerous detailed crafts and artworks, ranging from zodiac animal sculptures to the ryokan's own calligraphy pieces.

Stayed in March 2024

Everything was as expected or better. I loved the experience. I did see some bowers in the hallway but wasnt sure if it was for drying or just keeping the place warm since it was 3 degree c outside. It didn't detract from the experience.

Amazing view of Mt fuji and the lady was the friendliess person I've ever met. She helped us find local things to do and took car of all our needs. Our room was hot but the instructions on opening the window to cool the room worked perfectly. The hot spring part was excellent. During our stay we were the only ones in there and there was really no restricitons on if you had a tattoo or not that I saw. Traditional breakfast was amazing. It felt like an authentic experience from top to bottom. I wish they taught how to properly make tea though but nothing a little googling can help.

Stayed in March 2024

Nothing to note- maybe the staircase is a little steep - I.e no lift!

The staff were so lovely and the view from our room of Mount Fuji was incredible! The Onsen facilities were excellent too!

Stayed in March 2024

a little cold in the room ;)

they very very kind!! nice view (attached photo) breakfast came out well in Japanese style~ I was very satisfied..! and nice to see the hotel and the room was spacious Onsen was also very satisfied.

Stayed in February 2024

Great View for Mt. Fuji. Nice Hosts Good Breakfast. Clean and Cozy Room. ** Kawakuchigo st. Shuttle is also amazing service.

Stayed in December 2023

We had an amazing view of Mt Fuji directly from our room! Even though there was a language barrier, the owners were extremely welcoming, kind and made us feel at home :) Breakfast was yummy! Conveniently located across Lawson and there are restaurants around the property for dinner in the evening as well. Wished we stayed longer!

Stayed in November 2023

No bathroom in the room, but can always use the Onsen for washing up.

Family-owned, traditional Japanese guest house. Very friendly host who fetches and sends us back to the kawaguchiko station (about 10mins by car). Special thanks to Hiromi-San who is very welcoming. Great location very near to the lake kawaguchi and eateries. We were lucky as we could view the magnificent Mt Fuji for the 2 days we were there from our room on 2nd floor. Room is especially clean and tidy. Onsen is shared with other guests of the hotel. No private onsen, but quite empty the two times we were there so it’s almost private. Breakfast is traditional Japanese and great too.

Stayed in November 2023

The location was great, near the lake kawaguchiko and we could see Mt. Fuji from our bedroom window. The room, ryokan style was cozy and beautiful. The staff was extremely friendly and kind. The Onsen was an exquisite experience after a long day of walking. Wonderful place and people. Would love to come back one day.

Stayed in October 2023

Staff are very friendly and nice. The whole room is very clean and hygienic.

Stayed in June 2023

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The staff were very nice with us, always listening and cheerful. The room was perfect: japanese style with an amazing view on the Mount Fuji, very clean and comfortable. We even had a bus waiting for us to go to Kawaguchiko station. Very nice stay, I highly recommand 10/10

Stayed in June 2023

i wish there was a shower or bath in each room. although each room has its own toilet & sink… even a drinkable water faucet which has Mt. Fuji water which is Very good! But every time we needed to take a bath… We needed to use the Onzen( even to wash up at the end of each day. ) Thankfully very few guest were in the hotel so we kinda had exclusive use of the onzen facility most of the time. Also i wish they had a restaurant that allows you to order dinner.

Location is very good. its walking distance to the green line bus stop, a LAWSON across it, 6 restaurants less than a kilometer away. Also a grocery store. There is a bike rental nearby which allows you to see the surrounding areas of kawaguchico lake. Its family owned and the Watanabes are very nice and will do their best to make your stay comfortable. They will also fetch you and bring you to the train/ bus station as needed. The hotel was very clean especially the Onzen facility. they also have a shuttle bus which allows them to service big families / groups. The breakfast was also very good. Although, we wonder if they have any other menu available as we had the same food for two days. We felt like staying house guest rather than hotel customers.

Stayed in September 2023

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Stayed in May 2024

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Stayed in April 2024

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Stayed in November 2023