The pillow was hard and thin and it was the type that you can only use if you sleep on your back, if you sleep on your side or stomach it might hurt your neck.

- The staff are very nice. - It has its own public bath. - ⁠the style is lake a Japanese home with tatami mats and a kotatsu, you have a sink in your room and a heater. - ⁠it’s easy to get to it from the bus statio.

Stayed in April 2024

Our package had included breakfast and dinner. The food is mostly in Japanese style and is super value for money and of course delicious.

Stayed in February 2024

Nothing.

Onsen on site is lovely and quiet. The place is a family business and they are very lovely and what a team! They're so polite, active, helpful and always smiling. Highly recommended!

Stayed in March 2024

For what we had paid and the location I would say it was as per expectation, so there isn't anything that wasn't to my liking.

The breakfast and dinner is traditional Japanese and is excellent and value for money. The dinner was especially sumptuous and was more than expected. It had a small onsen and for the more adventurous you can also use on of the 3 public onsen that was only steps away from the front door. It's exceptionally close to the ski lift - easily walkable even with gear.

Stayed in February 2024

The shared bathroom was a little discomforting

Great location and friendly staff. The food was excellent - we had two dinners and both were exceptional.

Stayed in January 2024

The location was very convenient and located less than five minutes from the bus terminal. The Ryokan was very comfy and the hosts were very hospitable.

Stayed in February 2024

Nice traditional japanese style room, enjoyed the kotatsu in particular

Stayed in January 2024

Nil

The location is near the bus station. The room is cozy and clean

Stayed in December 2023

No complaints at all.

The owners/staff are extremely kind and accommodating. They went above and beyond to make me feel comfortable. They allowed me to check in early and even let me use the onsen in the afternoon after checkout.

Stayed in December 2023

Nothing

Shu san and his family was so kind to me and nice they made me feel at home. Also the ryokan location is winner,you have public onsen in front of the ryokan. If you like to feel the Japanese tradition then this is for you.

Stayed in November 2023

Great Ryokan experience. Friendly and helpful owners.

Stayed in October 2023

None

Very good breakfast !

Stayed in October 2023

A friend and I stayed there during one week-end. It was a very good experience. The room is quite large and very clean. The highlight of this stay was for sure the dinner. The food was delicious, made with high quality products and with a large selection of different dishes. The owners were very nice with us. If you want to have an experience in a traditionnal family owned ryokan, I highly recommend to stay there :) It is exactly the kind of place that I hope will still exist in some years!

Stayed in October 2023

The family owning this place is very nice and meals are amazing. I completely recommend people to go there and have dinner.

Stayed in March 2023

Nothing I can think of

Very friendly owners and the food was great. The three free town onsens are all close by.

Stayed in April 2023

No

The family who run this hotel is very nice and hospital. And we just felt everything was easy and comfy during the stay.

Stayed in March 2023

everything, their excellent hospitality, delicious food, affordable rate and the free onsen nearby is unbeatable. Definitely I’ll go back again

Stayed in March 2023

I wish we stayed longer :)

Family friendly (we were family of 6, 8 yo, 14 yo , 18 yo and 3 adults), the hosts/owner was very accommodating, kind and helpful. Room was clean, traditional tatami room, also kept clean every morning. The dinner and breakfast is a must have if you want to experience traditional, delicious, home cooked Japanese meal (locally sourced). Few mins walk from all the 3 public onsens which is very convenient, you get to try them for free too (the ryokan provides the coupons for you). The inhouse public onsen is also a great option, a few steps from the rooms. For those who ski/snowboard, it is also a few minute walk from the Ski resort (ski ticketing/renting area). You can buy lift tickets from the ryokan at a discounted rate as well They also assisted is in shipping (Takuhaibin) our 5 luggage of ski gears to our next destination.

Stayed in March 2023

The meals were exceptional. Our traditional ryokan type of room was very comfortable. The staff (owners) were so helpful, warm and welcoming. A delightful stay!

Stayed in March 2023

Staff are very nice, very good service.

Stayed in February 2023

amazing host family & great meals

Stayed in March 2023

location, food, family run business, traditional atmosphere

Stayed in February 2023

Room's wall quite thin I could here all conversation from next room , heater was shut down itself in the middle of night ,some bad smell from outside (I'm not sure if it was water smell from tiny canal or gas smell) Overall it was great

All staffs are very kind , great dinner and breakfast ,location is 3 mins away from zao bus terminal by walk

Stayed in February 2023

None

Good location, just 5 mins walk from the Yamako Bus terminal. The ryokan's owner is very friendly to the guest. He can speak a little English too. They also serve some tasty Japanese breakfast and dinner. They offer free tickets for entry to the 3 public hot springs nearby. I will be staying at Takasagoya again the next time I am here to see the snow monsters.

Stayed in February 2023