Facilities of the hotel is little bit old but it doesn't affect to my trip much. There is no bidet. It disappointed me little.

It is located at center of hell valley and guest of this hotel is qualified to use a big onsen just front of this hotel.

Stayed in September 2023

The Location is good near tourist spots and nice to walk around to see many hot springs. The reception is very helpful and friendly and the Onsen is the main building is terrific.

Stayed in September 2023

Nothing.

It was near all the attractions, very convenient.

Stayed in August 2023

the toilet in the room was so small, but is commo in japan so no big issue

onsen was great! u can get acces to the opposite largest onsen! value for money!

Stayed in August 2023

No bidet in bathroom

Air conditioning and access to the larger hotel’s onsen

Stayed in August 2023

Like other reviewers mentioned: the bathrooms had a lot of black-colored mold in them. It made me avoid using my bathroom for anything. I used the public bathroom in the basement to brush my teeth and showered in the onsen across the street.

Hotel price included free access to the famous onsen spa across the street but without the expensive price of booking a room at that hotel. Great value

Stayed in July 2023

The bathroom were old, dirty n way too small. The door opening to the bathroom were too small . Bathroom curb were too high. Definitely not a place e for size: L and older person.

The reception lounge were pleasant clean n a nice comfortable place to spend time.

Stayed in July 2023

The location is excellent! And we love the free access of Onsen at the hotel opposite!

Stayed in June 2023

Very dated decor. Very basic bathroom with rust and mould

Good location

Stayed in June 2023

The bathroom is very compact. But didnt bother us much as we used the onsen opposite for bath.

While the inn has its own onsen, guests of the inn can use the awesome onsen facilities of Dai-ichi Takimotokan Hotel just opposite the street with the room card. The inn is clean, comfortable and the cafe at the lobby has great coffee and sandwiches at affordable price. Check in and check out via machines is a breeze, although the friendly cafe staff is there to help if needed. Hell Valley is within walking distance; and trail heads to various scenic spots start nearby too. The view from the 7th floor room is fantastic. Woke up to blue skies and green mountains.

Stayed in June 2023

pretty aging building with very aged rooms

good location

Stayed in June 2023

bathroom full with black fungi

location of hotel close to hell valley

Stayed in May 2023

The bathroom in the room is tiny and a lot of mold around the basin.

Convenient location. It's just a long the main street of the main shopping street .

Stayed in May 2023

The room condition a bit old & disappointed, especially the toilet (even stain in the basin)

The staff are very helpful. The hotel lobby look nice.

Stayed in April 2023

the room was old and not well maintained. the Onsen bath in the hotel was so small and looked scary when we went in to take a look so we did not dare to go.

location is good. the staff were very helpful and nice.

Stayed in May 2023

The bathroom is very small and not clean

Staff friendly and.helpful

Stayed in May 2023

they changed us to stay at the main building and notified beforehand. Our stay at dai-ichi takimotokan and the onsen experience were really good and beyond expectations. I enjoy all the trip.

Stayed in February 2023

The breakfast buffet had very limited choices and was definitely not worth 2,200 per person. I wish they would serve kaisen-don (seafood rice) just like most traditional onsen hotels and offer more Western dishes, such as yogurt and cheese.

My original booking was at the Takimoto Inn (now known as Adex Inn) which is the smaller sister inn of the famous Takimotokan. Due to sudden renovations, we were allocated rooms at the much bigger and luxurious Takimotokan. I'd known about the praises surrounding the hotel, but I wasn't aware of the reasons why until now. It was fabulous. Wonderful onsen. Delicious buffet. Excellent location. Beautiful interior and facilities. First, the onsen. I've visited the hot spring facility before as I had stayed at Takimoto Inn in 2019. There are many different types of hot spring to soak and relax in. The most recommended one is the sulphur onsen, which is guaranteed to make your skin as smooth as silk. The outdoors bath is amazing too and even more so if it happens to snow. Second, the dinner buffet. At only 4,400 yen per person, it was definitely value for money. Unlimited crab legs, sashimi, and ikura (salmon roe). The wagyu beef was absoutely delicious and all the desserts were delectable. My most favourite dessert would be the yuzu ice-cream. The only drawback was that you had to pay for drinks, though water was available for free. Third, the room. It was beautiful and warm. The beds were comfortable and everything seemed to be designed for the convenience and comfort of the guests using it.

Stayed in February 2023

we received email said this hotel was closed, and asked us to stay in the hotel next to it. that hotel is very good!

Stayed in October 2022

The wifi was a bit slow but usable

Very cost to Takimotokan with access to the Grand Bath Onsen which was just across the road. Hell Valley was about 100m away. Very close to shops and Bear Park.

Stayed in November 2022

Facilities too old

Nothing

Stayed in October 2022

Good, lots of choices

Stayed in January 2022

Just small things, like the noise. The walls are thin and the doors heavy and loud so you hear your neighbors all the time. The bedding rustles so light sleepers might wake up every time they turn. Breakfast times would benefit from a later slot, I would have liked to sleep in on my holiday. For breakfast (across the road) the Japanese dishes were excellent and varied, but the western options left something to be desired. There were also no knives or forks available so good luck if you’re not good with chopsticks.

Great location and convenient to use as a base for further exploration. It was clean and the staff were friendly. The room was nice and warm all the time. The onsen was also lovely.

Stayed in December 2021

No air con which made it very difficult to sleep. Place was old, dirty, and needs major overhaul.

Location was great and so was the daily breakfast and free access to swimming pool and many onsens at the hotel across the street, Daiichi Takimotokan Hotel.

Stayed in July 2021