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  5. Reviews of Tassel Hotel Sanjo Shirakawa

Reviews of Tassel Hotel Sanjo Shirakawa 5 stars

605-0022 Kyoto, Kyoto, Higashiyama-ku Oidecho 103-3, Japan

#208 of 635 hotels in Kyoto

Guests' Choice

Review score

Based on 197 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 30 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The perfect location!!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Amazing hotel with a very chill vibe in an intimate location of Kyoto.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast doesn’t change much day to day and there are not many options of dishes and drinks. We stayed for 4 nights and it wasn’t that much of a problem, but during a longer stay I would find myself looking for different breakfast options in the area.

    Very intimate feel due to a small number of rooms. Great lobby and a nice view on the river from the lobby and the room. During the evening there are free snacks and alcohol drinks of great quality at the lobby. The bathroom is fantastic - spacious and with a feature of connecting your device to play some music while you shower. Overall an amazing experience.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    A great value next to Kyoto's historic district.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Breakfast was extra and more than we were willing to pay. The lobby area did not have any trash cans and we needed to hand trash to the hotel staff for disposal outside of our room.

    The hotel is at a good location, within walking distance of the major Gion area temples and historic district and a subway is located across the street, making the rest of Kyoto accessible. We also enjoyed the free cocktail hour and the vibe of the hotel was very modern and clean. The hotel is in a very peaceful area, next to a stream and other historic sights.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Private and comfortable
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast choices were a little limited but this wasn’t an issue for us just something to be aware of.

    Beautiful hotel, the staff were very welcoming and helpful. The room was spacious, clean and the bathroom was lovely. Train/metro station directly outside. The hotel staff booked us a taxi to get to the Shinkansen station when we checked out too. Would happily stay again. Thank you!

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Nice stay, I would recommend to friends
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    After booking breakfast the Staff should be a little more aware of how many people will have breakfast and check by themselves if there is still enough food and drinks left for all of the guests. It’s a little bothersome if you have to ask them to refill those all the time . Especially if they walk by the buffet and don’t notice by themselves that for example a sip of Orange juice is maybe not enough for six Guests…

    The Hotel has nice and clean Rooms. Also the distance to the next Subway Station is really convenient.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    The breakfast left a lot to be desired with very few options and none for anyone with specific dietary requirements.

    The hotel was beautiful and the room was very comfortable. The location was also great and only 20mins from the station.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No car parking space

    Staff service

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast of good quality but every day the same choice.

    Close to Higashiyama Metro Station, friendly staff, confortable room, clean.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    9.0
    Out of the hustle and bustle, but good location and right next to a metro. Cute boutique hotel!
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom probably a little on the smaller side, but pretty typical for Japan, as with the room. I think one of the larger more expensive rooms would have been nicer (was sold out).

    Liked that it was a smaller hotel, and the complimentary drinks and snacks each night. Rooms were small but just enough room for suitcases. Staff were delightful.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Great except for Booking .com on BDS list.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 4 nights

    Since Booking . com is currently on the BDS list for having properties in occupied West Bank I was a little guilt ridden for using their service. The room turned out to be extremely low on walk about space and staff spoke very little English. That's what you get, I guess. Otherwise an awesome location and modern feel. Great breakfast and happy hour.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Simply beautiful. We didn’t want to leave!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Not a bad thing, just an fyi for people booking with larger parties. The hotel is smaller in terms of the amount of rooms available, so be mindful if booking with a larger party.

    My wife and I stayed here during the 2024 April cherry blossom season. It was our first time in Kyoto. Upon arrival, we were immediately impressed by the decor and overall design of the space. Staff greeted and guided us to our room. The room itself was perfect. Great lighting, an awesome view overlooking the adjacent river, comfy bed and a great bathroom. Also, the rooms were very quiet! Being able to enjoy a selection of different complimentary alcohols in the lobby during the evening hours was a cherry on top! Plus, the hotel itself is located in a GREAT location. I’d recommend this hotel to anyone!

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Nice little hotel, just missing a few minor things.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    - Limited in-room facilities, no iron or ironing board, no spoons or bottle opener - all had to be requested from the front desk. - Quite dusty in some spots, on top of TV, base of coffee table - bathrooms were spotless though.

    - Well presented hotel lobby - Good sized rooms and views - Open bar and snacks every evening

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Great location, right next to a subway station and perfect for exploring Gion. Room was fine, bathroom really nice! They
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is pretty basic, probably not worth opting for.

    Great location, right next to a subway station and perfect for exploring Gion. Room was fine, bathroom really nice! They also have complementary drinks and snacks in the evening, set out in the lounge for you to help yourself.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was a little smaller than we expected but it was very clean and cozy.

    Hotel was in a good and quiet location - near the main stations and about 700m away from the bridge (the commercial and shopping areas are on the other side of the bridge). The staff were very nice.

    Stayed in February 2024

  • Reviewed: 8 April 2024

    10
    Beautiful and convenient location, helpful staff, excellent room.
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night

    The hotel staff were super accommodating and held our bags at the front while we went out for the day. They brought our bags up and even set up what was meant to be a double room with a futon for our third traveler making what could have been a difficult travel day that much easier. The room was excellent and everything worked great. There was also a complimentary happy hour in the evening with local drinks that was very appreciated.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was high quality but was lacking options.

    Staff was extremely professional and friendly. Very good location, next to monuments and the subway, but without being too crowded.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Charming little hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was facing main street, you can't open the windows in the rooms.

    Great location next to the metro station, very close to main attractions- 20 min walk to Gion. Tasty breakfast, moderate selection of dishes, we missed bread a bit. A pleasant surprise was the free evening refreshment with a large selection of local alcohols.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Definitely recommend this Hotel.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is perfect, very quiet and a Station close by. Rooms a very nice and clean. Staff very helpful and friendly. Breakfast was really good, local products.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Loved the service , quality of the room and the evening drinks

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Goog location and cleanness
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Window view

    Table Corner in the first floor

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    great location and very large rooms however lack of sound proofing may be an issue for some guests. Also no storage eith
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    the rooms are not sound proof at all

    loved the cocktail nights absolutely star of the show and very inviting

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights

    nil

    nil

    Stayed in January 2024

  • Reviewed: 21 March 2024

    9.0
    Great location and comfy, highly recommend
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    I wasn't able to connect my phone with the bluetooth soundbar at room, it would be great if there are some kind of "instruction" available. The bed if a bit too hard for me but comfy enough I would say.

    The hotel is new and beautiful. The room is quite spacious, clean, and well designed. It also comes with nice view of the Shirakawa Canal. The bathtub was a plus, particularly after a day-long walk in cool weather. Great location where close to an underground station and within 10 mins walk to Gion. Staffs are helpful and courteous in overall. I shall come back again.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    A must for Kyoto!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I can only say good things

    Absolutely beautiful hotel. Staff so friendly & everything luxurious.

    Stayed in March 2024

Showing 1 – 25

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