600-8040 Kyoto, Kyoto, Shimogyo-ku Azuchicho 612, Japan
#366 of 635 hotels in Kyoto
Guests' ChoiceBased on 644 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.6
Staff
8.9
Value for money
8.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2024
Adam
AustriaThe room felt quite small in terms of storing luggage and having enough space to unpack or get to your luggage.
Friendly staff and comfortable room.
Stayed in May 2024
Reviewed: 2 June 2024
Elena
RussiaThe window in the room was with translucent glass and I felt there is not enough light in the room. There was no fridge in the room.
Friendly and helpful staff. Beautiful design and very nice common space with the balcony. Great location. Good value for money. Check out at 11 am (for the first time guests as I understood).
Stayed in May 2024
Reviewed: 1 June 2024
Florian
AustriaRoom was sadly a bit dusty, especially on the window sill behind the bed The mattress also wasn't the most comfortable Lighting in the room isn't the best
The aesthetic of the rooms and hotel in general is pretty cool Lounge area is nice too
Stayed in May 2024
Reviewed: 31 May 2024
Adam
United StatesAccessories
Art work.
Stayed in May 2024
Reviewed: 31 May 2024
Dan
United KingdomBrillliant location and loved the style
Stayed in May 2024
Reviewed: 29 May 2024
Loryn
United KingdomNothing
Rooms were clean and more spacious than others we have come across in Japan! Loved the theme of the hotel. Especially loved the communal area, which was a lovely space to relax after exploring Kyoto.
Stayed in May 2024
Reviewed: 28 May 2024
Bensue
AustraliaThe breakfast, tasteless pastries
I liked the decor and the 7eleven downstairs. Located right next to a bus stop and the coffee in the common area.
Stayed in May 2024
Reviewed: 27 May 2024
Nathan
United Kingdom-Room has not got a fridge, so all my drinks were always warm after the night. -Bed sheets had a stain on it, not too bothered, but kinda annoyed it wasn't spotted. -Not many amenities.
-Very colourful environment, friendly staff. -Remote control AC. -Good shower room. -Huge Bed!
Stayed in May 2024
Reviewed: 26 May 2024
Niamh
United KingdomThe beds are quite hard, the washing machine/dryer situation is frustrating when other guests don’t wait around for their washing, and the lack of fridge in rooms makes it difficult.
The decoration was lovely, and the lounge was nice.
Stayed in May 2024
Reviewed: 24 May 2024
Sunthar
United States[See our full review of our previous four-day stay. We stayed in the same room]
[See our full review of our previous four-day stay. We stayed in the same room]
Stayed in May 2024
Reviewed: 24 May 2024
Sunthar
United StatesOur Hollywood Deluxe double room was otherwise cramped with the two beds occupying most of the space. Need to crawl awkwardly onto the beds. Needed to descend to lobby lounge to use our laptops comfortably.
In suite bathroom & toilet. Very friendly Japanese & foreign staff, who go out of the way to be helpful. For example, they loaned two extension strips for our multiple devices. The hotel is very well located with respect to Kyoto Station, subways, & key bus station. Also, many attractions, such as Gion, National Museum, several temples, restaurants, are within walking distance. Complimentary breakfast offers coffee, tea, buns, hot water, microwave, etc. Easy self-service for temporary luggage storage. Large lounge area in the third-floor lobby to relax, eat, & meet guests from all over the world. We stayed here for 7 days total with a one-day break between the 4th & 5th days due to an excursion.
Stayed in May 2024
Reviewed: 19 May 2024
Michael
LuxembourgThe rooms are quite small. A little bit more storage place would be great.
Great Location. You can do a lot by foot. Metro Station nearby. Friendly Staff. Lobby with included coffee and small bakery.
Stayed in May 2024
Reviewed: 19 May 2024
Marcin
GermanyVery nice and big room, it was comfortable to stay there. Helpful stuff was always there. The room for common usage offers a lot of space. The location is great if you want to explore the city and for transfer outside Kyoto
Stayed in May 2024
Reviewed: 13 May 2024
Janine
CanadaThe laundry wasn't ideal. Many people use it, and the dryer was inefficient. It made it slow to dry our clothes and made other people wait longer for example 3 hours to wash and dry to small loads.
Loved the space and atmosphere. Unique, clean and spacious. Would definitely come back here again!
Stayed in May 2024
Reviewed: 10 May 2024
Thomas
United KingdomThere were some stains on the sheets.
Had everything you need for a basic hotel stay, staff more helpful and friendly than the Tokyo branch of TAVINOS.
Stayed in April 2024
Reviewed: 7 May 2024
Claire
AustraliaWould be good to have fridge and kettle in the room as it won’t take up too much space
Through google search and bookings.com
Stayed in April 2024
Reviewed: 5 May 2024
Romain
FranceThere was no view outside from our room, this was a bit depressing, so I would not recommend for a long stay.
Nice hôtel with great common facilities: coffee, tea, ice, microwave, got water, plenty of tables, paid laundry, free luggage lockers
Stayed in May 2024
Reviewed: 5 May 2024
Kimmy
BelgiumThe staff was the least friendly of all the hotels we stayed at during our trip in Japan.
Convenient luggage storage for when you are early or leave in the evening. Tasty free snacks for breakfast. Clean room.
Stayed in April 2024
Reviewed: 4 May 2024
Valerio
United KingdomThe room didn't have a kettle
Clean and kawaii!
Stayed in May 2024
Reviewed: 1 May 2024
Cindy
AustraliaThe only thing that I didn’t like was the laundry situation, they only had 3 washer and 3 dryer - while the clothes automatically washed for 30 min it took a lot longer then an hour to completely dry the clothes.
Hotel was really pleasant, in a good location with a 7/11 directly downstairs. The room itself was quite was cute - exactly as displayed in the photo. The environment was really nice and relaxing especially for tourist, the open space in the lounge was really nice and they offered free hot & cold water, as well amenities.
Stayed in May 2024
Reviewed: 29 April 2024
Stefanie
Germany- could hear some street noise through windows, not too bad though
- great room with plenty storage underneath the bed - extremely helpful and friendly staff - perfect location for tourists with bus stop in front of hotel
Stayed in April 2024
Reviewed: 29 April 2024
Natalia
BahrainWe had to ask for the extra pillow Very dark room even with lights Bed not really comfortable Staff not helpful
Design of the rooms Tea and coffee amenities 7/11 downstairs A lot of restaurants around
Stayed in April 2024
Reviewed: 26 April 2024
Roanne
AustraliaBeds could be more comfortable
Self serve hot beverage and a small selection of bread for breakfast was provided; was not expecting it so a nice surprise.
Stayed in April 2024
Reviewed: 21 April 2024
Lexis
Australiabreakfast was just mini pastries
We really enjoyed staying here! The room was super spacious and the bed was large and comfortable! we even asked for extra pillows and the staff gladly obliged! Was in a great location, around a 10 minute walk to all the good stuff, also some great food options nearby! bathroom was large too! also 7/11 downstairs!
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content