Nothing, it was perfect!

As our flight from Tokyo was slightly delayed, we arrived at The Base a little later than our scheduled check in time. However, we were greeted by Toshi, the owner/manager of The Base, who stayed behind to ensure that our check in process went smoothly. He provided heaps of very useful information, ranging from places to eat to the easiest way to walk from The Base to JR Sapporo station. We especially loved the peace and quiet of The Base and not to mention the close walking distance to the streetcar station. Everything in our chosen room was as expected and we would happily stay at The Base on our next trip back to Sapporo next January!

Stayed in February 2024

It was clean close to food, transportation and sites. The owner was so gracious and helpful.

Stayed in March 2024

Toshi, our host, was so nice and informative! The room was spacious and clean. The hotel was located well.

Stayed in March 2024

Nothing comes to mind!

Excellent location very close to Susukino for many restaurants and shopping within easy walking distance. Big room by Japanese standards and good-sized and comfortable bunks. It also had all the amenities and a decent wet room. The owner and host Yoshi San was very friendly and helpful giving advice about nearby restaurants.

Stayed in February 2024

Walking from the property to the Susukino subway station is a quite a distance in my opinion (unless I was taking the longer route and not aware if there’s a shorter one) especially when you need to drag the luggage on snowing surface.

Clean, friendly staff with good amenities provided especially if you plan to cook simple dishes. Also a few meters away there’s this famous ramen shop that always has a long queue even before it opens for business. Tasted the ramen there after 1 hour long of queue and it tasted good 😁

Stayed in February 2024

Great location, friendly staff, perfect size for our needs, quiet.

Stayed in February 2024

I really liked the place. We stayed for 6 nights and were aware there will be no cleaning by hotel.staff. Just wished there was atleast cleaning every third day. But overall , we will still come back

The owner was very nice, accommodating & service with a smile. His resto suggestions were not tourist trapa but authentic . He even made reservations for our seafood meal. LOCATION is not a crowded area yet close to everything by walking . GREAT place for groups and families . Towel changed every day. Comfortable beds.

Stayed in February 2024

The place is neat and clean, the owner is very approachable. Every thing we need is there.

Stayed in December 2023

The room was really clean and well kept. Has everything you’d need for a long or short stay.

Stayed in January 2024

The owner is very friendly and knowledgeable. Room is clean, facilities are good.

Stayed in January 2024

Very well located and comfortable stay for our family of 4. All the amenities you would need in an apartment. Friendly and helpful host Toshi thank you for making us feel so welcome in Sapporo.

Stayed in January 2024

Nothing

Everything especially the facilities in the room. Everything was well thought out. Owner was very friendly and helpful.

Stayed in December 2023

Good room setup, great host.

Stayed in December 2023

We can't complain, overall value for money. Check in and out is easy

The owner and staff are very hospitable and kind. Instructions to eateries and places to go a very clear. No language barrier with the owner as he speaks English too.

Stayed in November 2023

One minor negative - Location was a bit off the main areas and access by foot may be not so safe in slippery winter condition (no covered access to the train stations or covered / underground walkways).

Owner, Mr Toshiba was very nice and helpful. Room was well equipped and spacious (by Japan standards). Netflix was a bonus (especially for us who don’t watch or understand Japanese tv programs).

Stayed in December 2023

It is no located at the central of commercial street but just 15min walk.

Is a very family friendly property. With a small kitchen which allow us to prepare our light breakfast and supper. The best thing is there is a washing machine! For those who travel with kids this can lighten ur luggage 😊 There are few convenient store just stone throw. One of the famous ramen restaurant just 1min walk.

Stayed in December 2023

Nothing to report

The staff is great, explaining to us where to find anything and everything in the area, from food to other stores, giving us a recommandation for every restaurant or zone to visit. The room was according to the pictures so nice.

Stayed in October 2023

Don't really have anything negative to say

Toshi, our wholesome and super friendly host was amazing and so accommodating. He gave us great tips for our stay in Sapporo and recommend some of the best places to eat.

Stayed in October 2023

The size of the toilet is a little small 😀

Toshi was a wonderful host.

Stayed in September 2023

Hotel provided a driver and taxi from the airport. There were a lot of restaurants nearby. This is a good location to stay for a few days. The owner was very helpful and offered excellent eating recommendations.

Stayed in August 2023

None

Fully equipped department. You can find anything you need for a short or long stay. Very nice place to stay for a family or a group of people. The owner/ staff is super friendly and helpful.

Stayed in September 2023

Maybe just a little too small for 5 people. I think the balcony is not that necessary.

Convenience, little space but full of appliances, and even a washing machine! The whole space is clean

Stayed in August 2023

Can provide some wall hook in the laundry and living area would be helpful.

Spacious , Dryer for laundry was great, very warm service fr the owner. Ideal for family and long stay. Would certainly stay here when I return to Sapporo. Also next to Best Ramen Shigen shop and Lawson just across the street.

Stayed in August 2023

A little bit of walk to main city area but nothing too difficult

Clean and Adequate

Stayed in August 2023