Nil

The ambiance of the hotel is very Kyoto style with modern amenities. The breakfast is excellent. Hot and cold food always serves at the right temperature.

Stayed in May 2024

We asked for a restaurant recommendation one night for sushi and were sent to a restaurant that was probably our worst meal we had. It was very disappointing as we would expect with a hotel recommendation that the quality would be good but it was bad quality fish and quite expensive.

The room and amenities were really lovely!

Stayed in May 2024

This was our second stay at the hotel and we just love it. The staff are so welcoming and attentive as are the concierge service who are wonderful at providing recommendations. Its peaceful and quiet and so close to so many great spots in Gion. I usually like to try new places but honestly Im so happy we returned to this hotel after 4 years as its just as good as the first time we went.

Stayed in May 2024

I requested fresh milk in our room but was told that the hotel did not supply it.

Our room verlooked the central foyer. Our reservation did not include breakfast

Stayed in April 2024

We have no bad reviews about this hotel. All of our expectations were met.

Exceptional hotel. Great location, great rooms and great staff. Could not have asked for a better place. Although we did not use the Onsen, it looked very nice. Breakfast was spectacular. Fantastic selection of all types of items traditional and cultural. Would definitely stay again!

Stayed in May 2024

Cosy, boutique hotel. Just 7 years old. Lovely interior design. Welcome hot bath which is opened from 4pm to 11am which after a long day walking in Kyoto helped ease any muscle soreness. Staff were friendly and helpful. Free Gion Walking Tour but need to book early as only 6 persons allowed (insurance purposes). Breakfast was amazing! Convenient Shuttle bus connecting to Kyoto Train Station.

Stayed in April 2024

Nothing

Everything. Especially that the spa is open over night so you can enjoy Kyoto and still have time to use it afterwards

Stayed in May 2024

Great concierge service. Lovely staff.

Stayed in April 2024

Lighting in the bedroom could be a little brighter.

Well designed hotel. Just right - eg. breakfast is not elaborate but just the right amount - lighting is very clear and simple. Layout is very good - generous space - sufficient to lay out our suitcases.

Stayed in April 2024

Size of the room

Staff, location, cleanness, value

Stayed in April 2024

The hotel's restaurant had a very restricted menu and served only 'course meals' or 'set meals' every evening. Some ala carte offerings would have been appreciated. Also, the wifi was rather spotty and kept disconnecting for no reason.

The hotel's location, at one edge of the famous Keninji Temple and within 300m of the heart of Gion was amazing. This small hotel was beautifully designed and set within a landscape courtyard that exuded Zen calm and serenity. The room was spacious and everything was well-thought out. An added bonus was the free shuttle bus service from the hotel to Kyoto Station, which is some 15 mins away by car.

Stayed in April 2024

Staff very friendly. Location is great.

Stayed in April 2024

Great location . Staff very friendly.

Stayed in April 2024

It costs more than I would normally pay

Could not be better sited

Stayed in March 2024

Breakfast was poor

Amazing property where I was pleasantly surprised by the high quality as we came from the CELESTINE SHIBA which was very old

Stayed in April 2024

The room layout is a bit awkward; for a day or two it was ok for us, but we had stayed longer, we probably would try to get a suite to spread out a little bit... this is minor though as we are paying for what we get!

The staff are very nice — all would go out of their ways to help you with anything you need! We asked them to help book dinner reservation because the staff at a restaurant we wanted to go didn't have English speaker when we called; we towed our luggage in the morning and came back to check in with luggage already in the room. The facility offers onsen (separately for women and men) which I made use of during the stay, which was wonderful — clean, well stocked with towels and bathing supplies (soap, shampoo, hair dryers...). The room came with Yukatas and slippers that you could wear to go down the onsen area (there is also instruction how to use this public bath facility, which is very helpful!) Breakfast buffet is pretty good, with plenty healthy options to compensate for what you would eat throughout the days visiting the city (there is hardly vegetables/greens options to go with the wonderful ramen noodles, or sobas, or shashimis around town!)

Stayed in April 2024

The rooms are too small

The architecture, the gardens

Stayed in April 2024

N/A

The staff were exceptional. They attended meticulously to our needs. The concierge team was the best I have ever come across.they went far & beyond my expectation. The room was very comfortable and the breakfast was excellent. The location of the hotel was perfect. Totally made our stay in Kyoto much more enjoyable.

Stayed in April 2024

Perhaps some advice on what to do in the immediate area would have been helpful.

A beautiful hotel- all amenities were wonderful. Staff were so friendly, welcoming and helpful. The afternoon snacks were an added treat. We had cocktails in the bar and they were lovely. Location was fantastic - so close to restaurants and the main shopping street. The restaurant recommendation was 10/10. The shuttle service to and from the station came in very handy.

Stayed in April 2024

We loved the hotel. Gorgeous rooms, spa, and the staff were extremely nice and accommodating

Stayed in March 2024

Location was walking distance to many attractions.

Stayed in March 2024

Beautiful, well-appointed grounds in a serene Kyoto-inspired property. Staff was just outstanding from start to finish.

Stayed in April 2024

Not really

Amazing interior design and architecture. Extremely friendly staff.

Stayed in March 2024

It was a little on the expensive side but this is understandable considering that we traveled during a very popular tourist season but next time we will probably consider some other place to stay.

The services the hotel provides is very characteristic of the traditional courtesy of Japanese people. They provide free shuttle services to and from the Kyoto station. They also will help you arrange a taxi for travel around the city. The staff are very attentive towards you and most of them speak great English so if you don't know any Japanese, don't worry! The breakfast is also AMAZING, especially the tempura since their main chef is famous locally for the tempura. The rooms also had a little surprise for us as well because the hotel gifted us with two pieces of cloth called a tenugui.

Stayed in March 2024