Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Kanagawa holiday rental reviews
  4. Hakone holiday rental reviews
  5. Reviews of The Guest Villa 箱根湯本 V-II

Reviews of The Guest Villa 箱根湯本 V-II

250-0311 Kanagawa, Hakone, 湯本301-2, Japan

#6 of 73 Holiday rentals in Hakone

Guests' Choice

Review score

Based on 22 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.5

  • Facilities

    9.2

  • Staff

    8.4

  • Value for money

    8.5

  • Free WiFi

    10.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 22

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 1 night

    taking bags up to a third floor which had a very low ceiling. futon beds and open to the middle floor.

    rooms were lovely. we stayed one night. was a place that the facilities were so good that more than one night would get the better value. close to bus stop, train station and 7/11.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Great place and location
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night

    Code was provided via a voicemail and not having WIFI this required that I turn on my phone to access the information.

    Location was easy to find and nice place with plenty of room, comfortable.

    Stayed in March 2024

  • Reviewed: 29 November 2023

    9.0
    Perfect little home with Super host and excellent facilities!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Standard Japanese home problem, narrow and steep staircase makes it hard if you have large luggage. Living room is on 2nd floor. Other than this and some stained chairs and sheets, eveything was great.

    This is my first time booking an Airbnb via Booking.com. The experience was perfect! Eveything was great about this place - Location : just 5mins walk frm Hakone Yumoto station. Host: Super helpful and super responsive, even allow us to leave luggage at property ahead of checkin and after we have checked out. This is super helpful because the coin lockers at station are almost always full. Facilities in house is top-notch. House looks like Santorini theme decor, very nice. We had a wonderful stay for a family of 4 plus two grand parents. Kids also loved sleeping into the loft with lots of toys to play. Thank you super host!

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Big thumbs up to this place! The villa was outstanding - very new, extremely clean, plenty of kitchen equipments and excellent location. The luggage room was a big plus which saved us quite some money on coin lockers.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    All of them. especially, Host who was manage everything for us.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    Great location, within walking distance to Hakone Downtown’s train station, reasonable price for a good square footage i
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    When I first checked in, the pass code didn’t work. It took me a while to realize I was entering into another property managed by the manager. I tried to contact for help but there was no easy, immediate way to contact the manager. No coat hangers in the bedroom is another shortcomings. I am not sure why this basic essential is ignored by the management.

    Location, a complete home with kitchen.

    Stayed in October 2023

  • Reviewed: 28 September 2023

    10
    Loved the place
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Nice and very clean.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    9.0
    Beautiful accommodation. I highly recommend and would definitely stay again
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    The only thing we found a bit difficult to work out was the hot water for the shower but with google translate we worked it out. The towels could be replaced too as they were very small and worn out.

    It was very clean and appeared very new. The bedding was very comfortable and there was plenty of room for our family. The location was excellent, nice quiet location but still walking distance to shops and station. 7/11 was across the road.

    Stayed in September 2023

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Space Self check in

    Stayed in July 2023

  • Reviewed: 30 December 2022

    9.0
    Nice and clean apartment
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    All equipment operation instruction in Japanese so I need to get staff to help. it is much better to have also instruction and the area information in English. Rooms set up for family but just one room having a door thus other sleeping places having no privacy. Messages from booking check in and check out are translated into English not friendly to the visitors.

    New and clean apartment. Close to Yomoto station and right at the K bus station

    Stayed in December 2022

  • Reviewed: 13 December 2022

    10
    Exceptional
    • Business trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    absolutely amazing! Very modern home located right in the heart of Hakone. 6 minute walk to the train station. 7/11 right up the street. If I come back to Hakone I will definitely be staying here.

    Stayed in December 2022

  • Reviewed: 12 October 2021

    10
    Family friendly
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Great location, guaranteed parking that was easy to find. Our kids loved the loft area with kids kitchen and toys to keep them busy (and give us a break)! They also really enjoyed the little zebra and unicorn kids slippers for them to use. Such a sweet gesture. Overall great find! Would stay here again.

    Stayed in October 2021

  • Reviewed: 19 April 2024

    7.0
    Modern but lacks the extras often included at this price
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    The communication was unhelpful and inflexible. Even considering the language differences, the tone was at times abrupt. There were almost zero english language translations for instructions, except those in the booking app.

    The location is great and the building is very clean and modern.

    Stayed in April 2024

  • Reviewed: 23 November 2023

    6.0
    Decent stay near the train station
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 1 night

    The sheets look clean however a few of us felt it was itchy after sleeping the night. The bathroom shower was a little wonky as the water was going hot and cold randomly. Could hear the neighboring unit talking at night as the walls seem thin but bearable still.

    The exterior facade was grand. Likewise for the interior, it was nice and cosy. Lovely 3 storey apartment. The location was very near the train station to get around. We could store our luggages earlier in the store before checking in which help to ease our travels.

    Stayed in November 2023

  • Reviewed: 28 October 2023

    7.0
    Comfortable, spacious stay
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Towels were on the smaller side and some are stained. Bedsheets abit dusty.

    Plenty of room, there are 2 toilets and a nice play kitchen for the kids. Overall a very pleasant stay.

    Stayed in October 2023

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 8 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 13 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 24 March 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2022

  • Reviewed: 18 July 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 26 September 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2021

Showing 1 – 22

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!